Professional Credentialing Services for NP License

[psych.nurse]

Is anyone else here currently waiting to receiving their NP license from Professional Credentialing Services? I am in MA, which uses PCS. It's been awful. I got an NP job, and I can't start until my license is issued. Every time I call PCS to check the status of my application, I either end up on hold for so long that I eventually have to hang up (more than 15 min), or talk to a woman who tells me that she'll call me back by the end of the day, and never does (the same woman). They don't answer emails. I was told that they never received a transcript, which was sent weeks ago.

Every time I think about it, I want to cry out of frustration. I need to work, and this is holding me up! I feel powerless to do anything here.

Anyone have any ideas, or a similar experience?

[lhflanurseNP, APRN]

I'm confused, but not being from MA - maybe that's the way it is. Most states will supply your license upon completion of your national board (AANP or ANCC) for "certification", and applying to the State Board of Nursing. Other credentialing bodies provide a place for you to have all your information in one place for insurance carriers, etc. to utilize, or give you additional documentation for specialty NP practice.