Preceptor From Hell-Need Advice

Nurses Relations

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I spent 12 hours with the preceptor from hell last week, and I'm dreading going back to work tomorrow.

A little background: I completed my 7th week of orientation at a new facility, having 3 years experience. I will be critical care float pool for a pediatric hospital, and am about halfway done with my orientation. I've had 10 preceptors so far with positive feedback from all of them, and am becoming increasingly confident in my transition from peds med surg to critical care. This patient was an intubated toddler, on propofol, with a planned extubation the next day. I was placed with this new preceptor because mine had a schedule change.

This shift did not start off positively. I approached my patient's room and the nurse at the desk introduced herself, I realized she was going to be my preceptor and introduced myself as well. I then peaked through the window into the room, and said, Well I am ready to start report, but I don't see the day nurse.” My preceptor snaps at me, clearly irritated, I'm the nurse. I came in at 3. You can come in at 3 and still work a night shift. It's called a double.” I'm a little taken aback, but just mumble okay great” and follow her into the room for report. I do tell her that I'm not very familiar with propofol, I had only been exposed to it twice on patients that were extubated quite early in the morning.

The shift continues, but does not go well. My preceptor criticizes my every move. How I put eye drops in, how I reposition the patient, how slow I complete oral cares, that I don't know how to bolus the propofol properly (I wasn't sure how to program the pump), etc. She would even pop her head into the room to chew me out for not charting something, when I was still in the middle of my charting.

She laughed at my questions when I dared ask them. She even gave me the wrong answer when I asked if a certain lab needed to be on ice (the policy said to put it on ice if it would not be run in 30 minutes. Turns out, they run ICU labs immediately and it does not need to be on ice, so I just did useless busy work).

She also let me know she was willing to throw me under the bus. She was describing how I would need to assist the patient during the xray, you need to watch that tube. Because they aren't watching it, and they are gonna say it's fine. But if it comes out, it won't be me that's in trouble. It will be you.” When Xray did come, she did not help me position the patient.

If this was the worst of it, I could handle that. But, she even found a way to criticize me for something that happened on a previous shift, while simultaneously making me paranoid that the whole unit hates me. In the middle of criticizing my charting, she says, people have been talking about you, you know. Last night, you know you shadowed the admit? Well, you said something to the family. You were supposed to be a fly on the wall, not saying or doing anything except maybe asking the nurse questions if they have time. You were way out of line. If that had been me, I would have thrown you out of the room and chewed you out. But (nurse's name)'s a newer nurse. She's not as salty as some of us. Yeah, I thought I'd let you know cause if it were me, and I did something wrong, I'd want to know.” Sadly, I know this means people have been talking about me, because she was not there that night. I also do not know what I may have said to the family, because nobody brought it up to me at the time.

I understand that ICU's are full of nurses with strong personalities” and that there may even be some hazing of new nurses. However, this seemed too aggressive for that. I have a meeting with my educator to discuss what happened, partially because I am nervous this nurse will report me for incompetence, and partially because I feel like I should report her for being so unprofessional.

Any advice would be appreciated!! I am very nervous to say something to management and have it come back to her, especially if people on the floor already have a low opinion of me. I've really liked this job so far, but now I'm dreading going back.

Specializes in CCU, SICU, CVSICU, Precepting & Teaching.
I have read your post with interest and here is what I find:

1. stop being a people pleaser. It is easy to say you do not want to be labeled by the other members of the staff but I need you to pair that with a date in court.

2. stand up for yourself. Nurses have the tendency to look at the more experienced nurse in awe. Come down from the clouds we all started on day one and we all put our nursing caps on one pin and a time.

3. go to management. Getting reprimanded for something and allowing someone to set you up for failure is not good. Report, report and report. This is not the first time this nurse has preformed in this fashion. There has been more than one nurse who has experienced her raft. Now she gets to experience yours. Remember pts lives are a stake. Not your feelings and not the feeling of the other staff members.

I could go one and on but you get the point.

Report, stand up for you and stand up for your patients.

WOW! What horrible advice!

2 Votes

Well there is always one little toxic turd in the bunch isn't there. I know you already spoke to your educator, if it were me and I only had to be with her once, I just would have said I prefer not to placed with her and lightly skim the why.

But, that does not mean you can't stand up for yourself. When I run into those types, I usually like to meet it head on, especially if I am new. In a non-defensive manner, I would say something like "I noticed you seem frustrated with me, I really want to do well here and get off on the right foot, do you mind going over with me what is causing the friction?". Now, in my head I am thinking stop being such a miserable human being and get the stick outta your behind but your new and you need to not become a target. This has worked for me all but one time, if it does not work, then I just deflect any negative comments, continue on with my life, and the offender usually gets bored. If it does work, I will even through in a little bit about how they have worked there for a long time and it would benefit me to hear about their expertise. I may not actually mean it at the time and I am guessing this isn't the popular action to take but it usually puts me on good terms with someone. I don't see this as letting someone walk all over me, I see it as saving myself future headaches and stress. Its no fun to bully someone who clearly isn't taking offense to it.

OP: I think SaltySarcasticSally gave some great advice. While I may be a new nurse, I'm not new to the daily grind of a professional job and dealing with people. While the preceptor in question may have been over the line and unprofessional, that shouldn't stop you from going straight to the source and attempting to communicate directly with her instead of going to management and complaining. Letting her walk all over you isn't the way to go and being overly defensive/accusatory isn't the way to go either. It always looks better on you if you deal with the issue yourself via communicating without bringing management into things.

This preceptor is a workplace bully and needs to learn her (fill in the blank) actually DOES stink. I would take her aside, look her in the eye, and say her behavior is unacceptable and will not be tolerated. I would also let your direct superior know about the discussion because chances are others have experienced this preceptor's bullying as well. Good luck to you.

This is bullying. I'm a nurse educator and behavior like this is not acceptable. I would definitely talk to the unit educator and manager. This is a prime example of "eating our own young." Don't be afraid to stand up for yourself in the moment either. No deserves to be treated that way!

In my experience I have found one of two things to be helpful:

1) "Kill them with kindness" - don't be fake or over the top, but just be polite and professional in every interaction. Take whatever helpful advice your preceptor has and ignore the other shenanigans. People gossip in every workplace setting (especially about newbies) and, while that doesn't make it ok, you'll do yourself a big favor just to ignore it. They'll eventually get bored and move onto something else, as long as you don't feed into it.

2) If you have an issue with someone that you really can't ignore, always talk to them first (respectfully). I understand that you were probably afraid to confront the preceptor in this situation, but in the future consider that there may be social consequences of going over someone's head to their superior first.

I had an NP preceptor in school who seemed really nasty at first. She seemed to hate me right off the bat. Then as that first day went on, I realized she was like that with her patients too. I thought maybe she was just a mean person, but then later in the day she broke down crying. She told me her boyfriend had just broken up with her the night before. Throughout the semester she opened up to me more and I discovered she was going through a really tough time. I say this to illustrate that there is almost always a reason someone is acting unpleasant, and it may have nothing to do with you. There are very few people who are born mean. Try not to take everything personally and always react with kindness and professionalism.

My advise is to remain respectful, never speak a bad word about anyone, do not worry who likes you, and refrain from reporting. You can't control the way others treat you. Rise above the drama.

If all else fails, cite "patient safety" as a reason for a new preceptor...telling you wrong information purposefully can have very detrimental results and you may not know the next time she does that --it may cause a serious adverse reaction causing a patient serious harm...and then she'll throw you under the bus for it...not assisting when asked (assuming you asked with the tube positioning during that x-ray) can result in patient harm. Telling someone they did something wrong without helping them take care of it is a safety hazard (prof. med). She was there, she saw you doing it, but didn't correct or guide you...as a preceptor I hope she knows that during orientation although you are practicing under your own license now, she still bears some responsibility for the outcomes...right?!

Specializes in CCU, SICU, CVSICU, Precepting & Teaching.
This is bullying. I'm a nurse educator and behavior like this is not acceptable. I would definitely talk to the unit educator and manager. This is a prime example of "eating our own young." Don't be afraid to stand up for yourself in the moment either. No deserves to be treated that way!

What is truly unacceptable is that nurse educators are telling students and new grads that "nurses eat their young." It does them a great disservice because the newbie then goes out into the world looking for all of those big, fat bullies who are going to eat her. Instead of working on her workplace relationships, she blames all of her problems on all of those young-eating bullies out there.

It's a bad idea for a new employee to "stand up for yourself" by talking to the unit educator and the manager. The OP was dealing with one problem preceptor out of ten. And we don't even know that the preceptor IS a bully. She could simply have been someone who is coping poorly with some stress in her life and forced to precept even though she had requested not to. We're only talking about one day.

It is far smarter to keep your head down, get through orientation and figure out who the real bullies are. Then stand up for yourself against the REAL bullies and not some poor preceptor whose boyfriend left and took her dog or whose son is terminally ill or whose husband just left the country with his young secretary and all their joint funds.

I feel your pain. I had a preceptor that treated me like crap. She criticized my every move. She would even do it in front of the patient and their family members. I even had a family member ask me if my preceptor treated me like that all the time and called it "unprofessional, especially for a nurse". I was a new grad and was working as a nurse in the ED right after graduation. I hung in there and complained to the ED managers but didn't realize they were friends with my preceptor. Anytime I said something, they would tell her and she treated me worse. The last day of my preceptorship, I met with the managers and told they told me that they wanted to extend my preceptorship with this nurse for another month. I had enough! I said "I don't think that will be necessary" and requested a possible change in preceptor. They told me no so I politely told them that I didn't expect to return for more shifts. I had already starting looking for a job prior to this meeting. Luckily, a few days after quitting I received a call from a state psychiatric hospital for an interview. I got the job and never looked back. My preceptor at the new job was amazing. She helped me through everything and gave me some much confidence (much was lost during my ED preceptorship). If you feel like you can trust management, let them know how your precepting is going. Generally they want to know this. You don't have to go through the torture that I did.

Good luck!!!!

I agree. Part of nursing is getting along with difficult, unkind and unpleasant people. Going to management isn't going to change the preceptor, management will usually side with the known quantity rather than the new employee and it will put a target on your back.

Sometimes the nurse manager knows and needs enough documentation. There is one hospital system I know off that requires all preceptees to complete a review of their preceptor. It is mandatory and you must sign an agreement before being precepted. I've never heard of this before, but actually saw the form. I guess if you're not fit for precepting, then you shouldn't do it. Or maybe they have a coaching/training program.

Specializes in Telemetry, Emergency, Cardiology, Respiratory.

This is quite disheartening to hear.

Does your facility have a workplace harassment/bullying policy in place and do you have a anti-harassment/bullying representative at your unit? I'm not from the U.S. but all the places I've worked at in NZ and Australia have such arrangements in place.

It falls on management to ensure a positive work environment. You shouldn't shrug it off. Stand up to her and don't put up with it. Nurses should be supporting each other, as we already put up with enough abuse from patients, their families, and doctors.

Any workplace where you dread ever coming to work to is not worth the money. I would talk to her in private and tell her that whatever it is she's doing you're not going to put up with and you are going to make a diary of everything she ever says or does to you. Tell your colleagues and your seniors about it and make sure she knows that you know. Tell your friends and your family as well. If you have an Employee Assistance Program (i.e. counselling), set an appointment. The point is, let as many people as possible know about your situation. I'm not saying you should wage all-out war against this person, these are just precautionary measures in case **** hits the fan. You know you've got everything covered and actually have evidence against her/him.

I'm usually the passive type, and will always let snide comments or even shrug off the odd rude behaviour as someone having a bad day but anymore than that and I will be in that person's face telling them to back off or face my wrath.

I do hope things work out well for you. At the end of the day, your happiness and mental well-being is more important than any job. Let us know how it all turns out.

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