Published
Hello!
Rn/BSN, CDE (cert diabetes educator) here. We offer a diabetes self management education program (for FREE) in our community. Part of our program requires us to have a signed release in order to request labs from our class participants' providers. We send this request immediately after the class completion and again at 6 months to allow another A1c to be run after changes suggested in class have been implemented. This helps to encourage and empower the person with diabetes who made these changes, or, if the A1c shows no change, a little motivational interviewing by phone can guide them to something else to try that they feel empowere and motivated to do.
I have one doctor who refuses to send the labs. Letters (with the signed release enclosed) twice, phone calls, etc, with no success to acquiring the results.
How would you work around this? I do not want to call the client/participant to put them in the middle of this. Is there a clause or section/paragraph/line of the HIPAA law that addresses this? After a few hours of searching, I ask those who probably know.
Joan