Nursing Supervisor Problems

Nurses General Nursing

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Do any of you have trouble with the nursing supervisors that you have to work with? I might be just getting too worked up about this but here goes.

I have been a nurse for 31 years and have worked in all areas of management. We moved to Seattle a few years ago after I gave up my director position and decided to retire from upper management. I have an extensive resume including most years spend in management positions at different levels. I have worked in all areas of nursing.

I currently have a job that I love. I am in a small hospital just outside Seattle and I am the charge nurse on the 3-11 shift of a 34 bed med- surg floor. I love the people I work with and I love my manager. The job gives my just enough management to keep the job interesting. I am very happy with my job. My problem is this one particular nursing supervisor. She works in the ICU and picks up shifts as supervisor. She has no management experience. When she is working as supervisor her manner is that one would present if they were trained at the Atilla the Hun school of management. She is a bossy, uppity, nasty B----. She is so rude, it is just sort of interesting to just watch her and hear her. I have just never seen anything like it.

When I was at work last night, when the night shift came on they relayed to me what a horrible night they had the night before when she was supervisor. On the 3-11 shift alone they received 7 transfers and 6 admissions. The charge nurse tried to ask her to let up a little bit until they could get caught up but she did not respond to that request.

She came on shift at 7 pm yesterday and I was leaving early. I had to speak with her a couple of times before I went home and of course those conversations were not positive. I am always polite and cool in my conversations with her. But before I left I documented in an extensive email to my manager and to her manager the issues that we were having with her. And I was quite frank. I don't know if she hacked into his email or if some print out came automatically but she got a copy of the email (I am actually quite glad of this). When I go to work today it will be interesting to see if I have gotten my butt in a sling.

I know that this issue has become quite emotional for me. I just don't quite know why she pushes my buttons so much except that she acts like she does not trust the information that I give her and she treats me in such a disrespectful manner. I am old enough to be her mother. If I don't manage to get my own emotions under control I know that I will finally say something directly to her that will get me fired. Do any of you have any recommendations on how you would feel about this? She is just so disrespectful.. She treats everyone like a small child. I am REALLY GETTING SICK of her and something is about to come to a head unless she is removed from that position. :banghead:

Specializes in Trauma, Teaching.

You can be sorry for the tone but not the content. How do you know you're in trouble? Manager might just want to review the problems.... well, we can hope!

I've gone to managers and said "I reacted more heatedly than I would have liked, but the situation still needs to be resolved". It has worked for me in the past.

I think you're right, you're just so used to dealing with everyone's problems that its hard to let go of old habits. Get used to saying "you need to take this up with Mrs. Manager", and at the most give advice on how to approach her.

:icon_hug:

One of the problems I discovered last night after talking the situation over with my husband is that I find my self taking on all the problems of others. Each shift comes to me with problems on the unit and I do my best to help them, but somehow this is going to have to change. They are going to have to get with the manager an work those problems out with her. In my past management jobs as director I had to take on all problems. It is has been hard to get out of that mode.

Sounds like you are just one those natural leader types; people tend to flock to that kind of person with their problems because very often they are the only ones who manage to get things done. Sorry to hear about the whole "meeting" thing. I agree with JBudd, no apology for the dislike you expressed, but maybe just a kind of roundabout one for the way you expressed it. Like a "i am sorry for tone of the email I sent, I was very frustrated. however, I really feel that X,Y, and Z need to be addressed regarding this person." Good luck with it! Keep us posted..

Specializes in Acute Mental Health.

I'll be sending good vibes your way this afternoon. You can only write an email, the one reading it is the one who puts feelings into it. But, I too have to learn to sit on my anger for awhile before sounding off. You're not alone in that boat for sure :wink2:. Like another poster stated; you may have been heated, but it still needs to be addressed. Good luck to you!

Specializes in Rehab, Infection, LTC.

I know you guys are talking about me! you think it was bad before? it's gonna get worse now....:p

Specializes in Acute Mental Health.
I know you guys are talking about me! you think it was bad before? it's gonna get worse now....:p

LOL!!!! :lol2:

Well, I am in trouble. I whipped off my nasty email and my manager has called me in for a "chat" on Monday at 2 pm. I know that I should not have been so nasty in my email and I wish I had talked to some of you before I sent it. You guys gave me some great ideas regarding the supervisors motives and how to respond to her, but I was angry and instead of sitting on my anger for 24 hour before taking any action, I let my anger overtake my logic. And you know, it always sounds worse when you send it in email instead of saying it in person. I don't think I am going to get fired, but I won't be surprised if I get suspended (this has never happened to me before). But I guess I deserve it. I shot my mouth off and I have to accept the consequences of my actions. I will send you guys an update. But I still don't like her and I don't want to work with her. And I WON'T be offering her an apology.

I am very anxious to hear what goes on. I can't believe you would be suspended for writing an email to the majnager with complaints. What's the violation. I'm sure the manager just wants to get to the bottom of what everything is about. If people have complaints they need to be forwarded to the proper channels.

Specializes in RN, BSN, CHDN.

I hope things work out. How can you be suspended for telling the truth-this madness in nursing is going beyond a joke

Specializes in Management, Emergency, Psych, Med Surg.

Thanks to you all for the words of support. I met with my manager today and everything went very well. She actually did not make a big deal about it. We worked out a plan and I will have a note in my file but I feel fortunate that she did not fire me. I don't have to offer an apology to the nurse I wrote her about. I am relieved about that. I know that I made a very serious mistake but she is still a lousy supervisor and apparently I am not the only one who feels this way. I am going to make every effort to control my temper (Irish). Thanks to everyone. Diane:yeah:

Specializes in Acute Mental Health.

Thanks for the update and also thank you for sharing. Many of us are also learning to watch our tempers :smokin:

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