Nursing student, and two deaths this week (very long, sorry...)

Nurses General Nursing

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Hi, all. This is my first post (and not my last...), and I came here for help and understanding. I am at the county's free hospital, and I'm in my first semester of RN school. I have changed my life around to do this, and as my name says, I'm quite literally loving this whole thing. I am not sure how it works in general, but we've been in medsurg (ortho for me) since the 5th week; bedbaths, ADLs, assessments, injections, meds (PO and PRN, no IV yet), and just general care stuff. We are assigned to one patient, and have an RN and our clinical instructor we report to. Our hospital has wards, so we get assigned a bed. Nothing too complicated, and while I've had some rough patients, I've always left the floor feeling good, no matter what happened.

Until Tuesday, that is. Tuesday, I was assigned to a tib plateau ORIF. No big issues there, normal meds, not even a secondary dx. Just the ORIF recovery and PT. We left pre-conference, and headed up to the floor. As I came off the elevator, my RN called for me to gown/glove/mask stat, and help. I handed off my books and got ready. Into the ward I trot, to be confronted by a patient with a pool of blood under his bed, dripping off the sides. Not my patient, but I'm ready to help. I help get him cleaned up, and realize he's bleeding from his rectum. Bright red, and a lot. Not sure even what his DX is, I'm helping clean and locate issues with this pt. We get a condom cath onto him (which I am not supposed to do, so I just watched), and finished cleaning up while the RN is calling for his dr. I take initial care of my pt, get him some pain meds and get him ready to take a bedbath, when I notice another pool of blood on the floor of the first patient. Condom cath is not working, and he's bleeding from his member now as well as his rectum still. I grab my RN, and she foley's him. And the blood coming into the bad is purple and clot-ish; thick and with bits of stuff in it. I can't rouse the patient. I take his pressure, and while it's in the normal range, he's tachycardic. He's compensating. The Dr comes in, and thinks maybe (???) the pt should be in ICU. Two hours later, another group of Drs come in, and they concur. It takes a third Dr to decide to actually call ICU and get the pt transferred...my RN and I get him ready to go, and we take him up to ICU. They start working on him as we get off the elevator... go back to our floor, and I get back to my assigned patient. I find out on Wednesday am in handoff that the transfer pt passed away.

So now it's wednesday morning, and I've been informed of my first death. I try to shake it off, and get to my pt. We have a readmit that was my pt last week, a lady with terminal cancer. I peek in on her (she's been put into iso because we didn't have a bed in the woman's ward), and she looks bad. My regular pt is complaining of pain, and I go to get him his meds and some water. He gets it all in, and he's feeling all right; good enough to eat breakfast. He asks for juice, so I head to the kitchen. Isolation is directly down a short hall from the kitchen, and as I come out of the kitchen, the cancer patient's sister starts screaming. I just sort of stand there, watching...my RN and another RN go flying into the room, and then one comes back out, mumbling something about code blue, and then gets mixed up and goes into the linen closet instead of the med room for the crash cart. Code Blue is called, and my RN gets the crash cart and is moving fast. I look down the hallway, and here comes a horde of scrubs, responding to the code.

I melt back into the basin in the lobby; I have to get out of the way, and so I get pinned in there by all the bodies. The sister of the cancer patient is sort of passed out into the lobby area, where I am, and since she recognized me, headed straight for me. She reaches me, grabs my arms, screams into my face, and her eyes roll back. I catch her (she's tiny) and am able to help her keep her feet; my isntructor has managed to make it through the crowd to me, and tells me to get her into the kitchen...so I do. In the kitchen, she's wailing and hitting the table and the wall, and screaming, asking me if her sister is dead. I don't have any answers, they haven't called the code yet...and then they do. She asks me again, and all I can do is nod. I'm fighting to keep my cool...she needs me cool. She asks me what happens now, and I tell her someone will come talk to her. I'm making that up, because we haven't covered this in class yet. Catch that? I have no idea what I'm supposed to do here...we haven't learned it.

My isntructor gets in there, and does start talking to her. Another student nurse comes in and helps. I am given time to get myself together...and so I do. Or sort of. While I'm out getting myself together, the patient's daughter comes. A brief backstory; she's been quite abusive to the Drs and RNs in the last few weeks. Everyone's been as patient as possible with her, as she's in denial and is fighting to keep her Mom alive. She has filed two complaints against RNs already. So because she hasn't filed a complaint against me, I was asked to watch for her arrival, and get the Dr when she gets there. So she gets there, and barges into the room where her mom is laying. She's screaming, and screaming, and wailing...and I go to her. She grabs me by the shoulders, and shakes me. 'I can't believe you let my mother die in that Godforsaken {blankity blank} room. YOU LET HER DIE!!!". I get my arms around her and just hold her for a few moments...she stops trying to hit me and just collapses into me...and I manage to get her into a chair in the hallway. The Dr comes, and he's talking to her, and tells me to go on and leave, he's got her now...so I do.

I get back to my patient, and he's being a good guy. Just pats my hand and says he doesn't want to know anything, except if I'm all right. Apparently, they didn't get the door shut to the ward, and he watched pretty much everything. I tell him I'm fine, and get to tending him. At my lunch break, I go out onto the patio, and am sitting there in the sun, feeling utterly overwhelmed and confused and shocked and exhausted to my very soul. I get the day complete, and head home. I try to study for exams on Thursday, and managed to get about 2 hours' sleep...go take the exams, blow them completely (until now, I've been a solid A student...), and come home and try to get some sleep. No dice.

I have a horse, and I went to go see him today; riding is my passion and my sanity...and I couldn't ride today. My head was too cloudy to get up on him and risk him losing it and spooking and me coming off and getting hurt...so I kept my feet on the ground.

I know this is really long, and if you're still here, believe me I appreciate it. I am struggling really hard with this week's events...two deaths, neither one a peaceful transition...we haven't learned how to deal with this in class yet, and I'm feeling ever so overwhelmed and lost and scared and ineffective. I'm not coping well, you know?

I guess this post has two goals. First is to be heard and to get some comfort from those who've seen what I saw this week. And second, to find some effective coping strategies because I don't seem to have any. My NANDA would be ineffective coping d/t sudden deaths of patients.

Thanks in advance, and please, help if you can. I'm having a really hard time of it. I keep seeing the sister screaming into my face, and hearing the daughter accuse me of letting her mother die. This is a lot to deal with as a first semester student, you know?

Best-

Lovin' Learning

Wow, everyone, thank you, thank you, thank you from the bottom of my heart. It really helps to hear that you all think I did the right thing(s), and that how I behaved was the right thing under the circumstances.

JennT said:

I think you did a great job! But it seems like you still need to debrief- speaking with pastoral care is a great idea but I would also approach your teacher if you feel comfortable. That is part of their responsibilities to you as a student and quite often students are so focused on the expectations set on them that the clinical instructors "coast" without questioning from the students (not always but may happen).

I might approach her. I might not. She's pretty good with the normal stuff, the teaching part, but she's not much of a comfort, if that makes sense. I guess I worry that she'll start lecturing instead of listening. I don't think lecturing is what I need/want right now...other than the questions I had (such as how do you prepare a body? Handle family? What happens after the death of a patient?) that I think our entire class could benefit from. As for coasting, I don't let her do that...LOL, I'm always pestering her and trying to get more information about X or Y.

But maybe she is the place to start. Go up the chain of command. I'll definitely consider it.

Sunnie said:

The emotions you are having are normal for what you experienced, but like Jennt9 said, you really need a good debrief with one of you teachers or pastoral care. Its good to think about the experience, write it down-what happened, your feelings, what you did good, what you could have done better, what you need to learn for next time...

I think my concern is I don't know what I did well and what I did badly. I can reflect on the results and come up with what is good and bad, but I don't trust myself yet to know. Does that make sense? What drove me in both situations was what would I want as a patient/family member, and I went from there. But I don't know if those instincts were right or wrong.

I will definitely look into getting some debriefing; we have our school's class coordinator, who I like, so maybe I'll approach her next week and see if she has some time. And I will talk to my pastor; I've already talked to my brother, who is a pastor, but I think it would be good to get a few opinions/views.

Thanks so much. You guys don't have any idea how much I appreciate your help and comfort.

Best-

Lovin Learning

Lady Jane said:

Hi

You might check out some information about transcultural nursing. Some cultures get very vocal and demonstrative when given bad news, and really get quite quite vocal and dramatic at the news of a loved one's death. It is traditional to act this way, and shows their love and devotion to their loved one after death. I don't know the cultural background of the family of your second death this week, but this might shed some light on this drama for you.

BTW, are you in England?

No, I'm not in England. I love England, but I live on the West Coast of the US...

You're right; the transcultural nursing aspect was in play completely. I am caucasian, and American. The patient and her family were Asian American. I hadn't considered that until yesterday, but that's definitely something I need to consider. I will say I wasn't surprised at the emotions, as I figure I'd be quite similar if it was a surprise; and considering the previous difficulty with the daughter, I am also not surprised at her outburst. I don't take it (too) personally, being accused like that; she was reacting to the situation. She will probably never remember what she said. It just hurt to be accused that way, even though I know where it was coming from. Between the rapidity of the death and her being in denial, I can't imagine what she felt. And I feel so bad for her.

I will look further into the transcultural aspect, though. Good advice, and good preparation for next time. Thanks.

Debi said:

WOW! What a week. Sounds like you did great! WOnder why they ran a code on a terminal patient? You were thrust into a stressful , unknown situation with emotions running high and proved yourself worthy. (remember this incident when you apply for jobs after you graduate. you'll surely get a question on the lines of "Tell me about a time you handled a particularly stressful situation"):lol2:

They ran a code because it's policy to start code until the chart can be checked and the attending Dr can see the paper to stop the code. At least, I think that's why. Again, I'm not sure how all this works...but that's what happened, I think. And also, the daughter had stated that she was not going to honor the code. So between the two, I figure that's what happened. Code was run because it's policy, and because daughter had already stated she wanted her mother resuscitated.

Hrm. That's something I think I need to find out. I'll ask next week and come back with the answer.

And yes, I think this qualifies as a good answer to the stressful situation question...rueful lol.

Best-

Lovin Learning

Morte said:

it seems to me, you could teach the class in "doing the best you can with what ya got".....your instints appear to be excellent......and yes you need to "talk" it out....do a little "off loading" on someone else who can help you process it......and the instructor should have seen to that....maybe she is waiting on you to ask?.....please be kind to yourself, and be at peace with your self....

Thanks for the vote, but I don't think I want to teach that particular class. I did do the best I could with what little knowledge I had, and I did what seemed right at the time. But the questions remain: could I have done more? Better? Faster? What did I miss? How to do better next time?

Maybe she is waiting for me to ask and I think I will ask come next week...I know there's no class in how to deal with death itself, but there has to be some guidelines somewhere as to dealing with family, the aftermath, the protocol, the policies. Even if it's just directional reading, I think that's important for me to get. That way, I don't feel quite so much like I'm in freefall...or left alone to manage stuff.

ANurseUK said:

It sounds like you coped very well at the time, and keeping a professional manner is very important. It sounds like you had already built up a good relationship with the family with 'interesting' family dynamics, which you should be commended for. And if you haven't learnt things yet then you do as you did, be there should you be asked to do something, and learn as you go along.

I had already been able to deal with the daughter; she had, the week before, filed a complaint against the RN and the MD attending...it was me and another nursing student who was able to establish a decent working relationship with the daughter. The daughter is requesting an autopsy...which leads me to believe she's blaming the hospital (and the drs, nurses, and us) and looking to see what her mother died from and to find something to blame us with. I understand it's a relatively normal part of the grieving process, so I'm not surprised...but it makes it hard.

And yes, that was my thought...stand at the wall and be ready to help should another pair of hands be needed...just wait and be ready. When the sister came out, she focused on me...and like I said, it went from there.

Difficult week. Just a difficult week.

Best-

Lovin Learning

Tait, good morning.

First off your story made me literally cry at my desk this morning. What an amazing and I will agree "one hell of a week" you had.

A few questions:

Why did the RN call you back to take care of a patient that wasn't yours when you were finished with your day? (Story #1)

I apologize, I mayn't have been clear. I was on my way onto the floor from the elevator, and she came past, saw me, and called for my help. I was just beginnning my day; and it began with a bang.

She asked for me because she and I have developed a good working relationship. She is willing to be shadowed, willing to teach, willing to answer questions. She and I have worked well before, and on Monday, when I found I was assigned to her, she and I were both pleased. The only item I have left on my semester one skills experience check off list is a dressing change, and I told her I would appreciate it if she had a dressing change to let me do it. When she pulled me that morning, I thought it was a dressing change she was calling me on...but it wasn't. But she needed a hand, so I lent one...and it went from there.

I made a point, though, to make sure my assigned patient was well cared for. The other patient was in the next bed, so it wasn't difficult to be attentive to both.

How stupid are your physicians to leave a man bleeding for three hours one the floor and not move him to the unit?

Yes, that was my thought. It is a teaching hospital, both for RNs and for MDs. The first set of Drs came in, asked some questions about the quality and amount of blood from the rectum, and left. The second group came in and asked some questions about LOC and the hematuria, and left. The third Dr. came in by himself, asking about LOC and demanding to know why we hadn't done something, and my RN said "we have...we're waiting for the first Drs to get us a bed in ICU" and that Dr made it happen.

I have to admit, I was frustrated with those Drs too...I mean, you could discuss disease process on the elevator while transporting, all right?? Hello, the pt is bleeding out, and you're standing around quizzing each other on stage 2 v. 3 encephalopathy. His problem right now is not enceph staging; it's that he's bleeding out all over the place!!

What frustrated me was that we as students are not allowed to talk to the Drs unless they ask us specific questions. And we're only allowed to answer if the RN is present to correct/verify our information. I get why...but it really hamstrings us. Then again, I'd've probably said something I'd've regretted, like "figure it out in ICU" or "stop teaching and start doctoring"...

Where are you that your hospital has a "women's ward". (Generally speaking, not specifics of course) What other kinds of distinctions do they have there?

I don't know about other distinctions, but yes, each section of the floor has a woman's ward. We have 6 beds to a ward, 4 wards and two iso rooms per section, 4 sections per floor. We are a very old hospital, and other than isolation, we don't have private or even semi-private rooms except in the OBGYN/L&D hospital, across the street. We separate the women and men for obvious reasons, into their own 'wards' while on medsurg. We are on the west coast of the US in a large city with a diverse population, and this is the county's free hospital.

Now kudos to you and handling the family member, I feel you did exactly what I would have done. It broke my heart when you said she finally collapsed into your arms while you tried to calm her. Despite not learning about families/grief/death and dying in classes yet you went with your gut which is a huge portion of nursing. They can teach you all the stages, but you still have to be a human for these people.

Thank you for that...I did the only thing I could do...hold her and let her know she's not alone; not by words but by touch and presence. It's hard to see a face etched with pain and fear and grief, and not be overwhelmed with the tidal wave of emotion...but I managed to not cry with her, and just stay with her until she had the Dr with her.

Many :icon_hug: my dear,

Many thanks, Tait.

Best-

Lovin Learning

It think as nurses, we are often the one that sick, angry, hurt ( emotionally, physically, etc), people tend to "act" out upon. That just really comes with the job, and even though they will never have a class to prepare us for that issue, it is something that we, as students, will learn sooner or later. Trauma does some freaky things to a person emotionally, and we have to be there to be able to stand up against these "attacks", verbal abuses, whatever, in a professional way, and in a way in which we need to understand to not take it personally. It is human nature to want to blame someone else for something awful that happens, and it seemed like in your situation, that family member "acted" on you. You should be proud of yourself that you were able to keep it together for that family member, and able to allow her to collapse in tears on you.

On the other hand, people don't understand just how emotionally and mentally challenging nursing is. We learn how to do as we go, and some, like you, got a preview of what our lives as nurses will entail. :nurse:

((HUGS)) It sounds to me like you acted quickly and appropriately. I'm so sorry--I wish I knew what to say to you, but I don't. I'd definitely suggest prayer/pastoral care to get you through this first time at least.

Specializes in LTC, Hospice, corrections, +.

I teared up for you as well.

This field can be so tough. It sounds like you did a great job just holding it together while all these new experiences were being thrown at you. Take care of yourself. We nurses are notorious for not taking care of ourselves. Learn now what helps you healthily cope. I think posting on this site for help shows you've got what it takes. Hugs.

Specializes in Ambulatory Care, Case Manager.

LovingLearning,

I think you did a wonderful job and I believe you will become a great nurse! Being a nurse is not that easy, but you overcome all the overwhelming emotions that comes with the job. When I found out that my favorite patient passed away, I locked myself in the restroom and cried. But my friend said something like, "Life doesn't stop after somebody dies. You need to move on". It seemed harsh, but it's true.

Unfortunately, you will see more deaths as you progress your career as a nurse. But it is knowing that you tried to comfort the patient and the family that matters. I hope that you talk to a counselor or a chaplain about your feelings. Best of luck to you.

LT

Specializes in ICU/PACU.

WOW! What a experience you have had. I had some pts die in nursing school and it definitely shook me up, but I can't imagine having someone yell at you 'why did you let him die'. I remember doing chest compressions while in nursing school. I thought about this man who died for weeks. I found myself searching for the obituary and I couldn't get that look out of my mind, of a dead person...which is something I had never seen before.

Of course now, I am running to codes and they excite me.

I wish they would talk more about dealing with death and difficult family members in nursing school. I don't think it was ever even discussed in my school. Maybe you can talk with your instructor and tell him/her that you are having a difficult time dealing with this.

You did everything right. Now, this won't happen on a daily basis in your nursing career, but you do learn to deal with these situations. Seeing a family member crying and hysterical when a pt dies or when we are about to withdraw care on a pt is still upsetting to me, but I have learned to deal with it the most professional way I can. I have watched other nurses and doctors and tried to follow their behavior. Remain calm and professional.

And there are just some families you will find who feel it is the doctors, nurses, and hospitals fault that their loved one is sick or has died. They are looking for someone to blame. I just try and try not to judge them, but empathize with them, even when they say they want to sue the hospital...I just think they are lost and don't know how to cope. Good luck to you in your career, I promise it is not always this horrible!

Specializes in med/surg, ER.

LovingLearning,

I think you did exactly the right thing. One thing us more "mature" students have going for us is life experience and yours helped you help the sister and the daughter. Though you haven't learned in school what to do in these situations, you already knew. You gave comfort and you were there. For the sister, you were someone familiar when she was scared, and you were there for her. Instead of letting the daughter go while she was yelling, you just held her and let her vent her grief. You don't learn that in a classroom, that is a heart lesson.

I, too, have horses. The one place I can be found if I am upset or need to think, is in the barn, hugging one of them and talking to them. They don't judge, they listen quietly, and they are warm and soft to touch. So, even if you don't feel up to riding, a trip to the barn or pasture is good for the soul. Horses and faith...don't know where I would be without them!

Blessing to you,

Ann

Specializes in Med/Surg.

You've acknowledged that you understand this part, but I am going to say it again, because I believe that one can never hear it enough: she doesn't truly blame you for her mother's death. She was venting her own grief and not wanting to accept it.

I don't think you could have done anything differently. Even for the things you say you'd like to learn, they aren't things you really CAN learn, other than by instinct, and by going through the experiences firsthand. The process of what happens after a patient's death is going to vary by circumstance, so even those basics aren't set in stone.

The foundation of nursing, to me, is in the caring and compassion you feel for the people you encounter...and you've shown you possess those things. With them, you will go far. I don't think you ever get "used" to dealing with death and codes, I know I never have.

I am a first semester nursing student also. Your story made me cry. Partly, because it was sad, but mostly because I thought you handled yourself so well. I hope when I am put in a similar situation that I handle myself with half of your grace and strength. You will make a great nurse. You've been tested early and passed with flying colors. Remember to take care of yourself and to deal with your feelings. Lots of prayers and hugs.:redbeathe:redbeathe

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