Nurse Managers: Do you answer your phone on your days off even when not on call?
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For those of you who are in a managerial or supervisory role at work, do you answer work phone calls on your days off, even when you are not on call?
In my role, I work Monday through Friday anywhere from 8-20 hours a day (usually ends up being 16-20). I am not designated as the weekend nurse manager or supervisor.
Yet today, my phone was blown up with calls and text messages from nursing staff wanting assistance with call-ins, how to deal with a fall, and how to handle a verbally abusive patient.
I slept in late this morning, so missed any opportunity to 'assist' with any call-ins. I simply ignored that text message since it was already too late in the day to do anything about.
Later, I got a text message from a nurse wanting to know the steps to take after a fall. Although this nurse has worked at the facility for awhile, they had a question as to who should be contacted. I had no problem answering this question.
After this, I was hoping that any contact from work would end for the day but instead at dinner time, I was called because a patient was being verbally abusive to the point that some of the nursing assistants were too upset to work with her. I really wanted nothing to do with this drama, as it is nothing new, it was my day off to be free from this nonsense, and I am technically not the manager overseeing the care of this abusive individual. Yet, I felt guilty by not responding, so I ended up calling back and spoke with the concerned nurse about possible solutions. I also did recommend calling my colleague/co-manager to see if she had any suggestions since she knows this patient better.
The thing is, all of this communication from work stressed me out on a day that I was supposed to have to myself and work on other things, or just relax for once. I was also not hired to work on weekends or to be on call. My pay/salary does not include compensation for on-call duties since it was not in my original job description. Yet, it seems as if the facility/staff members expects that I am available at any time, any day of the week even though I am not the DON and therefore, not responsible for the facility 24/7.
I really don't mind answering questions or helping out every once in a while, but my work weeks are already long enough without having to be pestered on my days off as well.
Anyone else have experience with this?