I've had a rough few weeks. We are not staffed and the stress is causing me so much anxiety I am a mess. I leave each day knowing I did a crappy job. No lunch, no time to pee, and running my rear end off until I get in my car. My manager keeps saying she knows we are short, she knows we cant get it all done, just do our best. Well a family complained about me today. I wasn't quick enough, not attentive enough, too rushed. They thought I was the waitress yesterday while one of my patients was crashing. ( had an mi after arriving from recovery room). So when they complained, it hurt. I was not available for them. BUT, my manager called me in today to lecture me on " not letting the patient know we are short" by getting the meds quicker and answering the call light quicker. I need to " look less rushed and not look like I'm n a hurry". The family said they felt like they were not important because all the staff was with the crashing patient. I cried he while way home. I can't be everywhere at once. I physically can't keep up the pace we are at. And when you leave us THIS short, don't act surprised when people complain. Don't create a crap storm and blame me when it stinks.
I am officially burnt out. I just feel so defeated.