My first ranting

Specialties Geriatric

Published

This is the first time I let out a pure personal venting on this site.

My facility is undergoing a stressful stage of preparing for re-survey, so consultants are often hanging around with hawk-eyes. I was followed by one today. One of the many mistakes I made: I drew several syringes of insulin, labeled by their room numbers as trays were being passed. I was caught with handful of them. The consultant said, "What are you doing? What's that in your hand? Go show them to your DON." I meekly opened my hand and showed those syringes to my DON who was sitting nearby. She looked at me and asked "Who oriented you? Is this how you were taught?"

To feel like a child caught doing something naughty, at my age...

Now, I love working there. I still can proudly say I don't regret a thing after working there for several years. However, the nursing practice as I envision it as opposed to what I'm expected to do from the corporate, there's so much disconnect that I sometimes want to say "The hell with it all!"

Is any of you working in LTC capable of doing everything by the book when you're responsible for the number of residents under your care? It's an open secret that we all take shortcuts. Do you actually take BP before every single BP meds every single day? Do you check placements of GT every time? Do you give meds to GT patients by gravity every single time?

For the 30-something number of residents I'm responsible for, it would be a miraculous day if I finish passing meds in two-hour period, doing all those above. And of course there's always something happening with residents that require me to engage in yelling contest with pharmacy people, lab people, doctors' offices, etc, on top of the frustrating amount of redundant paperwork. Then there are your superiors constantly on your back regarding overtime.

They talk of time management, so we learn to manage our time. We somehow learn how to do all the impossible things in the given amount of time. What I did -- drawing up all the insulin at once for the seven or eight people who needed coverage -- was one of them.

I worked telemetry floor prior to this job where any insulin had to be double-checked with another nurse. Believe me, I take insulin very seriously. Also, I take any med error seriously. And I'm always on guard, watching myself, second-guessing myself because I would not forgive myself if I made a med-error. So I devise my own way to do things correctly in the least amount of time.

Now, by taking shortcuts, do I make time to have my lunch? For idle-chat? To sit around? Ugh... I'm running around answering call lights, talking to the family, more importantly, talking to the residents. I have several residents who suffer from uncontrollable outbursts, panic attacks, to name a few. Every day I'm amazed how their symptoms disappear when some one-on-one time is provided, like this elderly lady who constantly calls out "Help Help!" with no apparent reason, but immediately calmed when I take her out to the patio or just wheel her around, talking.

Does the corporate want automatons of nurses who shove the impeccably prepared cups of medicine down the throats of the residents and no rapport? The perfect care plans and the correctly charted entries full of pretty words when none of it took place?

I'm not saying we should be allowed to take shortcuts. I'm saying we should be given the realistic amount of assignment for ideal nusing care, survey or not. Why must I be cornered into having to take shortcuts and then be punished for it without any real solution to do otherwise?

Since this is my only LTC exposure, I don't have a comparison, but our DON and DSD keep telling us that nurses in other facilities have even more number of residents (we have 30+ per nurse for day and evening shifts) and manage to do things better. When I first started it wasn't too overwhelming. Now, the overall acuity seems to have risen as well as more residents with psychiatric issues. For example, I have about 13-15 people who need finger-stick AC/HS and about half of them will need coverage almost always. Then there are wanderers, screamers, drug seekers... ugh, I'll just stop here.

Like you said, number is only one part of the equation. Acuity matters. Lots of patients with G-tubes, fingersticks with coverage, psych issues, safety/wandering issues... that makes way more of an impact on your workload and time management than pure numbers of patients.

Keep in mind that no matter how much you are able to do, they will always expect more, faster, cheaper. Don't sacrifice safety to make it faster and cheaper for them... do what needs to be done for the patients -- from your post, it is clear that that's what motivates you. Keep that up, and you'll be fine.

Great rant!:yeah:

OP, awesome rant!! I sooo feel your pain! I work the 6p-6a shift at an LTC. I have 57 residents after 10p and the work load is incredible. All the meds, the treatments, the charting, the med orders, the crash carts check, the stocking, the list goes on and on and on... On top of all of that, the administrator has made it a rule that we can only stay 7 minutes after our shift or "heads will roll". My shift is complete at 6am, but after giving 2 different RNs reports, and counting 2 carts of narcs, it's impossible to do all that in 7 minutes! Ugghh!! It's all about budget. There are nights when I sign a treatment ( Skinprep to heels) that I didn't get a chance to get to. I am guilty of prepouring morning meds (30+ residents are on Synthroid) but I leave them in my cart, and only take the right one into the resident's room... (doesn't make it right, I know). I leave some mornings having to remind myself that I did the best I could in the time given...

Specializes in Gerontology, Med surg, Home Health.
You know how make a person crazy? I'm not being facetious here. I mean, really make a person mentally ill. You make that person a hundred percent responsible for something he has no control over.

Which is what they are doing to you. They are making you responsible for their unrealistic, unobtainable goals. If you pass your meds by the book, then they won't be on time. And if they're on time, then you'll have to ignore the residents shouting "help" in the hallways. And if you stop to help that resident, they'll be something else they think you should be doing. It's your fault, all the time, always.

Doesn't matter what you do, it's gonna be your fault. Which is why I hate administration and I can't wait to retire.

Fungez, now you understand how administration feels. As the DNS I am technically responsible for everything that goes on in the building...and I have no control over nurses who don't do the right thing. I've found these days that many nurses just like to complain. I know the work is hard...been there done that with 30 sub acute patients. But to complain about having 20 mostly long term patients and to use the number of patients as an excuse to take shortcuts? The rules are the rules for a reason. It isn't safe to prepour meds. The one rule that SHOULD change, however, is the 1 hour before/after med time. That reg was written when most residents took an aspirin and a colace and you could safely give meds to 30 residents in that amount of time. These days when the average res. takes 20+ meds, it's really hard to get it done in those 2 hours.

Specializes in Geriatrics.
The one rule that SHOULD change, however, is the 1 hour before/after med time. That reg was written when most residents took an aspirin and a colace and you could safely give meds to 30 residents in that amount of time. These days when the average res. takes 20+ meds, it's really hard to get it done in those 2 hours.

I have to agree there! I worked the 7-3 shift once, (I normally work 3-11 or 11-7) I started my med pass at 7:30 and didn't finish the 8am pass until 11:30AM. Between, DR's calling back, Pt's going out, management want this & that, VS's, families questions, having to stop to help feed people, the 1 hour rule is/was impossible to adhere to. I refuse to work 7-3, way to many distractions!

Specializes in LTC.
OP, awesome rant!! I sooo feel your pain! I work the 6p-6a shift at an LTC. I have 57 residents after 10p and the work load is incredible. All the meds, the treatments, the charting, the med orders, the crash carts check, the stocking, the list goes on and on and on... On top of all of that, the administrator has made it a rule that we can only stay 7 minutes after our shift or "heads will roll". My shift is complete at 6am, but after giving 2 different RNs reports, and counting 2 carts of narcs, it's impossible to do all that in 7 minutes! Ugghh!! It's all about budget. There are nights when I sign a treatment ( Skinprep to heels) that I didn't get a chance to get to. I am guilty of prepouring morning meds (30+ residents are on Synthroid) but I leave them in my cart, and only take the right one into the resident's room... (doesn't make it right, I know). I leave some mornings having to remind myself that I did the best I could in the time given...

I leave when I am finished with what I have to do. On a good night I am out before 11:30.

As for the treatments. I am guilty of that too. The creams to peri area and sacrum I will have the CNAs do when they put them into bed. If they have a border gauze dressing on their sacrum, I will prepare that while the CNA is cleaning them up and give it to them and have them put it on. The treatments that I do are the g-tube site, any serious areas that are breaking down, and limb dressings.

There was one day when we were overstaffed. So I did treatments for the entire facility. I was unsure about it at first. But that was a very fun day actually. Surprising how poorly treatments are done because we have no time and have to do it quick.

Fungez, now you understand how administration feels. As the DNS I am technically responsible for everything that goes on in the building...and I have no control over nurses who don't do the right thing. I've found these days that many nurses just like to complain. I know the work is hard...been there done that with 30 sub acute patients. But to complain about having 20 mostly long term patients and to use the number of patients as an excuse to take shortcuts? The rules are the rules for a reason. It isn't safe to prepour meds. The one rule that SHOULD change, however, is the 1 hour before/after med time. That reg was written when most residents took an aspirin and a colace and you could safely give meds to 30 residents in that amount of time.

I understand that it's your head on the chopping block when things are not being done by the book. But if you know it's impossible for your employees to get their duties done - not hard, but impossible - why don't you fight for more staff or to make the duties more realistic?

"I've found these days that many nurses just like to complain."

I've found that these days many nurses just want to come to work, take care of their patients in a safe and professional manner, and go home without feeling so exhausted that it's difficult to put one foot in front of the other. I've found that when nurses rightfully complain about poor working conditions or dangerous staffing, they're considered whiners or trouble makers instead of the whistleblowers they actually are.

If you know that a nurse cannot safely give 30 residents their 20plus meds - that's a minumum 600 meds in a two hour time frame, with all the checks and balances they require - then I believe it is up to you, as the leader of your facility, to either hire another med nurse, or to get that two hour requirement changed. Not to call them complainers for telling you that no one could safely pass 600 meds in less than two hours without taking shortcuts. They're telling you the truth. Why aren't you listening?

Specializes in Gerontology, Med surg, Home Health.

I can not change the regulations the state of Massachusetts has made for long term care. If I could, there are many of them I could change. I work for a corporation...they decide how much money we have for staffing, not me. Not all complaints are valid. 20 residents is not an impossible number.

You could work on changing the unrealistic regulations in your state, or convincing your highups that you need more staff.

Why is it that "sorry, it's impossible" is an acceptable excuse for administration, but when bedside uses it, they're considered complainers or downright liars?

The OP states she has to pass meds on 30 plus residents, you stated that average res takes 20 plus meds. That's a min. of 600 meds in 120 minutes - that's five meds a minute. Do you realistically think anyone could safely pass, with all the correct rights, rechecking BPs, etc, five meds a minute? If you respond yes, do you honestly mean that? And if you respond no, how do you expect her to fix this impossible problem?

What I have done on my unit is stagger the times as much as possible so that the floor nurses -- which these days, includes me -- have enough time to safely pass the meds.

I am also actively working with our physician to reduce the number of meds, particularly on evenings. And to eliminate daily pre-med VS, BPs, etc on stable patients. Those in end-stage CHF, no. The rest? Enough with the 20 BPs every morning.

Oh, and believe me, I get it. I sat in my office on Wednesday and wept, from having been sick and working the floor for weeks in addition to my managerial duties, from exhaustion, and from knowing that I am doing a half-assed job. What annoys ME is when admin says, "Yes, I know it's been a tough couple of weeks." Um, it hasn't been weeks. It's been months. Don't down-play it and take me for a fool. And then I was asked why I was upset if the DON hadn't come down on me. Are you so used to directing children that you can't understand an employee who expects of HERSELF that she do a good job? And the problem is that my DON reacts rather than acts. Rather than continuously recruiting she waits for a crisis and takes out an ad. And we are NOT in an area with a lot of nurses.

I'm tired. And I'm finally on ABX so now I have the trots to boot. But my ears and throat don't hurt.

Oh, and believe me, I get it. I sat in my office on Wednesday and wept, from having been sick and working the floor for weeks in addition to my managerial duties, from exhaustion, and from knowing that I am doing a half-assed job. What annoys ME is when admin says, "Yes, I know it's been a tough couple of weeks." Um, it hasn't been weeks. It's been months. Don't down-play it and take me for a fool. And then I was asked why I was upset if the DON hadn't come down on me. Are you so used to directing children that you can't understand an employee who expects of HERSELF that she do a good job? And the problem is that my DON reacts rather than acts. Rather than continuously recruiting she waits for a crisis and takes out an ad. And we are NOT in an area with a lot of nurses.

I'm tired. And I'm finally on ABX so now I have the trots to boot. But my ears and throat don't hurt.

Take care of yourself. Remember, how can you meet someone else's needs if your own needs aren't being met?

I doubt you're doing a half-assed job. And I don't mean in any way to offend, but have you thought about looking for other employment? No job is worth weeping over. I really mean that. I had a very dear friend, who gave up everything for his job - family, social life, he did whatever they asked and then some - and when they got new management he was threatened with being fired. After 20 years! He'd worked there since he was 22 years old! And then he died of a heart attack at the age of 44 in the middle of an assignment. So, please take care of yourself.

I live in the middle of nowhere and believe me, there are no jobs.

I know this will get better. What I resent is when everyone pretends it isn't happening.

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