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Discussion

License issues.

I'm ready to scream. So I graduated from the nursing program in May 2008 (Kaskasia College in Illinois if anyone cares). Awesome. I'll never have to sit through those classes again. I take boards in July 2008. Awesome. Took less than an hour, 75 questions, passed. I get my paper to apply for my license. Send it off along with my fee. A week later, however, and I get a letter from the FBI saying they can't read my fingerprints. Not awesome at all. The issue is that the paper just gives an address (Illinois Department of Professional Regulations) and nothing else. I try to call the number and I repeatedly get a busy signal. To make it even better, I was told I can't come back to work until it's sorted out. Ugh. I'm HOPING someone else here has had this issue. My question is: What do I need to send them? Another application for license (And where do I find it? Their website absolutely blows), more money? or just the fingerprint receipt?

Featured Replies

The IDPR can be frustrating to deal with.

I would suggest e-mailing them. It seems to be a better way to reach them than by phone. The alternative would be to show up and ask in person. It's harder to ignore someone who is standing right in front of you.

Good luck.

  • Experts

I also advise showing up in person - I live in central IL and always go to Springfield bright and early (and I mean EARLY like 7:30am) to wait for the door to open and I am the first smiling face they see - lol.

I feel your pain and frustration. I had a problem along the same lines but instead of not being able to read my fingerprints the great state of IL lost my fingerprints. Mind you they let me sit for my boards, I found out I passed but then after a month of not receiving my license I got nervous. I called and called and finally got through, sat on hold for 1.5 hours (long distance) to talk to some hateful lady that said they didn't have my fingerprints on file and proceeded to promptly hang up on me. I did this 6 times before I found out I had to go to the place I was originally fingerprinted and get refingerprinted. I did and I had my license very shortly after but man was it a headache to get to that point. I swore that no matter what, IL was the one state I'd be sure to keep my license current in.

I swore that no matter what, IL was the one state I'd be sure to keep my license current in.

You've got that right! Keep that puppy current!

Dang skippy.....my friend had to get refingerprinted and resent to state....took another 2 weeks to get her license...

  • Experts

Love IL, but hate the IDPR - ugh - am not sure what the qualifications are but they must take the rejects from the oh so polite folks at the DMV!

And yes, I did forget to send in my paperwork for my license and had to go down there personally. Ooohhhh my BP is STILL high!

I learned from my local police dept that if you have a problem with fingerprints being unreadable, fill a glove with Cornhuskers lotion and put the gloves on for 45 min., then wash your hands. The water soluble lotion will raise the ridges of your fingerprints, making it easier to be read. And it has to be Cornhuskers Lotion! They have a GIANT size bottle sitting next to where they fingerprint! They said unreadable fingerprints is common in nurses/healthcare workers because they wash their hands so much.

At least you're not dealing with Pearson VUE their customer service is probably a zillion times worse than what you're dealing with right now.

  • Author

So you people that had issues with the fingerprinting stuff, did you just have to send the receipt to them? I'm just paranoid about sending the receipt to them and nothing else. The Springfield office (closest) is a bit of a drive, so I don't really want to go there if I don't have to.

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