Is This Behavior Inappropriate?

Nurses General Nursing

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I'm a new night shift nurse at a large hospital, I've been there a year, but I took time off to raise kids so I'm older. I've told the following story to my husband over the past year, and he thinks this is bullying behavior. I would like opinions.

When I first began, I learned that all new nurses were to orient on day shift. I was placed with a preceptor who I could tell right off the bat didn't click with me. She was loud, overbearing, sarcastic, snarky, and talked about other nurses. She had me just watch her for the first two weeks, never showing me where anything is or how to contact anyone or how to organize my time. I requested from management to be placed with someone else. They told me this person "just has a big personality," and to stick with it because there was no one else. This behavior continued for the next two weeks at which time she decided she would point out my mistakes loudly, and in front of doctors, nurses, patients, and patients' families (basically in public) - although these were not huge mistakes at all: ordering supplies, back priming, flushing with the 10cc saline flushes and not the 5cc flushes, just dumb things. I went to management again and told them I couldn't learn to swim by being thrown into the deep end, and didn't appreciate being publicly humiliated. Again they told me the same thing, "She's just loud, and she can be intimidating, but you can do this." But in addition, they also told me I needed more orientation because I didn't have great time management skills yet (even though I asked for help). So I was done with her after six weeks, but she had already warned night shift people and gave me a reputation. On night shift orientation I bloomed. I had several different preceptors who told me, "You AREN'T unteachable," and "You really CAN make it," because clearly they heard otherwise. Management told me I had come full circle and succeeded. OK, I thought I was done with this person.

When I would find myself coming on nights right after her day shift, I would notice the assignments would be incredibly high in patient acuity in relation to my skills: starting one week off orientation and I was given an inordinate amount of contact patients, or neutropenic patients, plus several incontinent patients. Anyway, many times during my first six months off orientation my assignment was changed by other nurses because they saw them as inappropriate for someone so new. This happened frequently, and the last time it happened she simply said, "The assignment is this assignment and that's that." I've been there a year now, and she still tries to stick me with the most difficult patients. People would just roll their eyes. When I asked what is wrong with this person, they just say, "She likes control." OK, I'd just do my job and be safe about it with no complaints, and I didn't say anything to management or anyone else because I didn't want to be a complainer. My attitude was, "You're going to throw this my way and I'm still going to succeed despite you."

So two weeks ago, I had a family situation that necessitated me leaving at 7:15 am instead of 7:30 am. This was planned ahead of time and I spoke to all of the nurses on night shift to tell them what was going on, and they had no problem with it. Many nurses leave right after giving report anyway. There is no official policy stating I had to wait until 7:30 before I could leave. I made sure I had all my tasks done, all my charting done, absolutely everything but report done. This nurse was coming on that day, and I asked her if I could give report to her right away because I had urgent family business and needed to leave 15 minutes early. I got a "mmm" out of her. She decided to go talk to her friends for a while in between reports, then she came back and I asked her again, then she went to the break room in between report, and finally she came to me and it was 7:25. I told her I needed to get out of there urgently. She told me, "Uh-uh, 7:30 sister, 7:30." Long story short, I was late, and it had consequences on my family situation that I'm trying to deal with even as late as this week. My husband was absolutely furious and told me to go to management. I emailed my boss, no answer. I texted my boss, no answer. Totally ignored. I get that we are supposed to fight our own battles, but when this behavior has continued for a whole year and no one calls her on this because she is loud and popular with a few people (others are afraid to confront her), what am I supposed to do? I'm not overly sensitive, I'm not a whiner/complainer, and I've been around the block a few times. In the non-working world I wouldn't let this fly, but I don't want to lose a hard-to-get job. Opinions?

Long story short, I was late, and it had consequences on my family situation that I'm trying to deal with even as late as this week. My husband was absolutely furious and told me to go to management. I emailed my boss, no answer. I texted my boss, no answer. Totally ignored. I get that we are supposed to fight our own battles, but when this behavior has continued for a whole year and no one calls her on this because she is loud and popular with a few people (others are afraid to confront her), what am I supposed to do? I'm not overly sensitive, I'm not a whiner/complainer, and I've been around the block a few times. In the non-working world I wouldn't let this fly, but I don't want to lose a hard-to-get job. Opinions?

My honest opinion is be careful about letting your co-worker get into your head space. For your own best interest, try to remove the emotional connection you have to her and try to re-focus on the here and now, as objective as possible under the circumstances that are "here and now". That's my opinion in dealing with anyone that behaves in ways that are spiteful, unhealthy, or distracting to my life goals.

Removing the emotional connection you feel towards her can help you look at the situation with more objectivity and react to her less than honorable behaviors in a way that is pro-active rather than reactive.

It's very disappointing that she has acted the way she has, don't give her more power than she deserves. For you own benefit, keep a personal and objective log of the behaviors you notice. If the behaviors you log interfere with patient care or are clearly hostile, they are reportable. If they do not interfere with patient care or are clearly hostile, it is grey area and that can be very emotionally draining trying to make a case about grey area.

Empower yourself, don't let her into your head. Don't let one woman define your emotional state and define your goals for you. Make it up with your husband if you can to relax the pressure at home. That's my personal advice. Sorry you have this situation. It sounds very stressful and unfair.

Specializes in ED, Cardiac-step down, tele, med surg.

There are books on assertiveness that I think could benefit you. There are also assertiveness training seminars too. I really think this would help you. From what you say in your post it seems like you haven't stood up to this person/people and usually try to go around them instead. Management often times doesn't want to deal with these kind of things until you deal with it directly. If I had to leave early, and it was okay by policy I might have had a written report ready to give to the next nurse and would have said here you go and walked out.

It takes practice to confront people directly and it can be uncomfortable in the beginning but it can be done and doesn't have to be a big deal. It can be done very professionally. Once you've done this, told the people directly what you have a problem with, what you felt was unfair, how it made you feel, what your needs and boundaries are, and what you need to have change, if this doesn't get you anywhere, then that's when you bring management in. If they don't do anything, it might be time to find another job and now you have experience so it won't be as tough as it was in the beginning.

Don't be passive, be assertive and you will get farther in your relationships and in your career.

Specializes in Family Practice.
I don't think threatening to report this type of personality will do any good. It would likely add fuel to the fire. I'm just saying different personality types should be handled differently.... Not all fire is the same. You put a wood fire out with water, but if you throw water on an oil fire... LOOK OUT! you need a different means for the oil fire.

Maybe. But it sounds like thusfar the OP has been kind of passive about the whole thing, taking the assignments and missing her family event. Obviously the bully is just going to be entertained by all of this and will keep doing it more and more. Perhaps if the OP publically puts her foot down, then bully will back off. Maybe the bully won't, it's a gamble but it sounds like just shutting up and putting up isn't solving anything, it's only escalating the current situation.

Specializes in M/S, Pulmonary, Travel, Homecare, Psych..

Hmph, I like that a lot of people are calling this person a bully. Very fitting. Let me ask you this though: Remember High School, there was always that one kid, waiting in the yard after classes ended for another guy to walk buy so they could pick a fight? Classic schoolyard bully. Chances are, many kids took different measures to avoid the situation, not be "that one for the day" who ends up having to trade punches with the bully. These measures never work. They walk around the yard, giving it a wide berth and the end result is, they get chased. They try being friends with the bully, only end up being the target more so. So on, so forth.....until someone stands up to them.

I notice a lot of people suggesting you look at other units to work on. Given that the manager is playing the Pancious Pilot role about things, that's not bad advice at all.

But eventually the bully will catch you anyway. That's my experience. You'll never run far enough to be in the magical "bully free" zone. If you like your unit, the schedule you get there and everything else, don't avoid her. Face up to her. This doesn't mean be louder or more intimidating. It just means, metaphorically, punching the bully in the nose.

It's not as hard as it sounds. I had to do it every thirteen weeks with the unit bully for whatever place I was working at the time when I was a travel nurse.

1. Be consistent: Bullies hate it when you're consistent. But we're not doing it to upset them. We're doing it because consistency is your tool to managing her loud personality. Call her out when she causes issues, on the spot. She seemed to like calling you out in public, so it shouldn't bother her. Like the time she went out of her way to not accommodate your needing to leave early. While it's true she's not obligated to help you, she went out of her way to make sure you knew she could and didn't want to. Call that kind of stuff out.

2. Don't get personal with her. Keep her at arm's length even when she gets friendly. Most of the time, they try to fill your head with stories about the terrible things happening to them at work and at home. Cut her off: "I don't need to know the details of your personal life, just don't talk to me that way, nothing more."

3. Avoid being forced into boiling over yourself. That's why calling her out on the spot is so important. Don't hold things in, just get your point across in a graceful yet firm manner.

Also, I've said this in other threads, but role play is an excellent way to prepare yourself for your encounters with her. Have your husband role play as her bullying you and respond to it. Keep doing it till it feel natural, till you feel odd not doing it. Be firm, direct, short and sweet but not personal or offensive. Given enough time, she'll move on to someone else. She'll probably resent you behind your back but most people will pick up on her true colors and end up doing the same with her.

Specializes in ER.

Have you tried addressing this with your manager face to face OP since your orientation? I see you said that you've sent e-mails, called & texted but didn't see anything about a face to face. If you do address it face to face, make sure to also send an email to your boss after the face to face meeting with a summary of the content of said meeting.

My employer has a 1-800-number that you can call anonymously to report behavior such as this that you are afraid of additional repercussions from.

Sounds like a "Hostile Work Environment" to me. Employers absolutely hate hearing that, and since she is a charge nurse it seems applicable. She's in a supervisory position and harassing/ pressuring you to quit. But, unfortunately that is escalating. Personally I'm a fan of dealing with the source (politely & calmly) and watching them sputter. Sometimes this does result in them being even more difficult to work, but grants deep personal satisfaction.

Sun Tsu...the art of war. Get this book. There are ways to deal with people like this.

I'm reading lots of advice on how to confront the hostile behavior but from the OP, the incidences have dissatisfaction with preceptorship 1 year ago, subjective difficult assignments that OP is handling and a one time incident of not cooperating with OP leaving at 7:15.

Did I miss the regular current examples of harassment?

One thing that is missing which we usually hear from new nurses is an inability to perform the job. Something must be going right if the only performance related comment was that OP is measuring up to the assignments.

You could always go up the chain of command (don, HR), but this may cause repercussions for you (that of course will have nothing to do with you reporting this, lol). I would follow the pp advice and find a better job. I've worked with people like this who have weird attitudes, but are good buddies with management. You can either continue to put up with it or take a chance and find a better position.

I think Larry3373 called it. We already know this woman is a snitch & she's probably an ###kisser too. She has friends in management so nothing will change. You're SO much better than that.

Specializes in Oncology.

I will say that my first two to three years or so on the job there was a more experienced nurse who was pretty consistently rude and snide to me. Thankfully for me, she did not take charge, so I was not subjected to unfair assignments or anything like that. I kept a strong front and was always polite to her and suddenly things changed and she became sugary nice to me. She still can be somewhat difficult to get along with overall, but I haven't personally felt targetted in years. Some of it may have started turning around when I started regularly being charge.

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