Hospital vs Hotel

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Check out the intro add for this hospital in the medical center in Houston. And we wonder why patient's expect "hotel-type" service... gimme a break! I hope those nurses only have 2 patients so they have time to pass out slippers and fluff pillows.

http://www.universitygeneralhospital.com/

Yes Mr. Smith, after I drop this NGT down ya we can have the CNA (dressed as Cinderella) take you up to the tea cup ride on the roof.

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I notice there are no stressed nurses running down the hall with the stethascopes just a banging! Hey I'll wear the french maid uniform if it means low stress and low patient ratio

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.....

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I completely disagree with you. I think there's no problem in working at a place like this. If you already treat well your patients, if they pay a decent salary, if they provide us good conditions... Why not? This would be a challenge. ;)

I've worked at public hospital in my country and for thousand times fluffed my patient's pillows to make them feel comfortable. I had no problem on doing that because I personally think that I have to do whatever is possible and acceptable to make my patients feel better, no matter if it's to hear their stories, talk about the weather or news, help them with the bed mechanisms. I'm a nurse and like it or not, sometimes we have to deal with much more than nursing procedures. And also very awful patients (even when you work at a place that definitely does not look like a hotel).

Let's think as if we were patients: wouldn't we like to be in a place like this? Good food (according to our nutritional needs), colorful ambient, people with big smiles around us, doctors hearing our complaints... Sounds good, doesn't it?

Just my opinion...

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It does exemplify the patient as customer model of care, doesn't it? Yes, I notice they didn't mention nurses.

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Specializes in NA, Stepdown, L&D, Trauma ICU, ER.

I just threw up a little in my mouth :barf02:

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I don't have a problem with a place like this, just as long as all those extra special touches that are touted in the ad aren't put on the nurses and CNA's in addition to their already full workload. (i.e I hope that is an actual dietary employee delivering the tray with the chefs hat and not a CNA...) I have no problem fluffing pillows and getting coffee for my patients but I also have a nursing job to do (which I know includes making my patients comfortable...but y'all know what I'm getting at...I hope)

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I don't have a problem with a place like this, just as long as all those extra special touches that are touted in the ad aren't put on the nurses and CNA's in addition to their already full workload. (i.e I hope that is an actual dietary employee delivering the tray with the chefs hat and not a CNA...) I have no problem fluffing pillows and getting coffee for my patients but I also have a nursing job to do (which I know includes making my patients comfortable...but y'all know what I'm getting at...I hope)

I agree with you VanRN.

Thank god I'm not the only one. I was starting to feel like an E.T.:chuckle

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This concept seems nice in theory but in practice it just seems odd. I'm trying to picture this on the floor I used to work on. All those fine sheets getting pooped on or bloodied up. People stealing the plush robes and slippers. People going through withdrawls yelling at the nice chef guy. Freeloading families coming up to the hospital and milking all the "five star" services for what they are worth, like it's a vacation for them. Or just that patient with that big sense of entitlement that thinks the world revolves around them...this type of hospital just reinforces it.

I think it's a great idea to make the patients comfy. I like the idea of massage therapists for the patients (thereaputic massages with a doctors order...no fancy beauty wraps ect...) and good food (but healthy... and within their diet) Comfy but not pampered. I like to make my patients feel good, but it's not a five star hotel...it's still a hospital and needs to stay that way.

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I think I'd be afraid to be a patient there.

All their budget seems to have gone to "fluff" and not into actual patient care.

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Specializes in ER/Trauma.
I think I'd be afraid to be a patient there.

All their budget seems to have gone to "fluff" and not into actual patient care.

Kinda what I was thinking too!
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This concept seems nice in theory but in practice it just seems odd. I'm trying to picture this on the floor I used to work on. All those fine sheets getting pooped on or bloodied up. People stealing the plush robes and slippers. People going through withdrawls yelling at the nice chef guy. Freeloading families coming up to the hospital and milking all the "five star" services for what they are worth, like it's a vacation for them. Or just that patient with that big sense of entitlement that thinks the world revolves around them...this type of hospital just reinforces it.

Very good point. It feeds the unrealistic demands of many people.

Unfortunately, this is a result of our healthcare system that is competing for healthcare dollars in a capitalistic marketplace.

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