Currently we use CareDox and seem to be having a lot of issues lately. Also, we're not getting good response when we contact their support department. What software do you use & do you feel like your concerns/issues are handled promptly?
SNAP for the public school I work at, and for the most part I like it... The district uses Rediker for admin stuff and Rediker is supposed to "talk" to SNAP to update demographic info, but it isn't working this year for some odd reason... IT still working on it.
The private school I work at on the weekend uses Medicat, which I like a lot better, though I suspect that Medicat is much more suited to a boarding school or college health center situation. Much more organized and the charting is more intuitive and there is the ability to freetext a note for communication with parents.
We use CareDox as well and have no had any issues. Is is just in your area perhaps? Our support person is very good about answering our questions and tweeking the system where we need it.
k1p1ssk, BSN, RN
892 Posts
SNAP for the public school I work at, and for the most part I like it... The district uses Rediker for admin stuff and Rediker is supposed to "talk" to SNAP to update demographic info, but it isn't working this year for some odd reason... IT still working on it.
The private school I work at on the weekend uses Medicat, which I like a lot better, though I suspect that Medicat is much more suited to a boarding school or college health center situation. Much more organized and the charting is more intuitive and there is the ability to freetext a note for communication with parents.