Staff/Patient Ratio - 30 Patients per Nurse

Specialties Geriatric

Published

In my last job (which I quit due to inadequate staffing), I had 30 patients to take care of, 60 while the other nurse was at lunch. Our CNAs had 10 residents each, sometimes up to 20. The facility was a combination rehab/long-term-care facility. Approximately 1/3 of my residents were also Alzheimers and/or psychiatric residents. These residents required almost continual supervision. Even if I wanted to, there was no way I could do bedmaking, bedpans, etc. :uhoh21: Still, I did do these things when I had to - but that time cut into my required tasks as a nurse.

The third floor of this facility has 60 beds, usually full. Evening shift (3-11) has only TWO nurses - that means each nurse must care for THIRTY residents all by herself. At night there is only ONE nurse caring for all SIXTY residents.

The facility meets the hour/ratio requirements by hiring nurses in administrative positions - and counting any moving body with any type of direct care license (even if they aren't taking care of patients), making it seem like there are more nurses than there actually are. They count anyone licensed to do any type of direct care and who is in the building - regardless of the fact that some of those people are administrators, OT/PT/RT, or other staff that are not providing daily direct patient care.

It is logistically IMPOSSIBLE for one nurse to provide competent, adequate, thorough, and truly compassionate nursing care to 30 residents. You can come in early, leave late, skip all meals and breaks, and still not do the things you should be doing, still not give the care the residents deserve.

The formula used for nurse/patient ratios presents skewed results. Regulatory agencies should look directly at how many nurses are taking care of how many patients at any one time, not including staff that are not providing direct care at that time. I think New Hampshire's ratio is 3.7 hours, and HCFA says that a number below 3.5 hours is insufficient to provide adequate care. Cutting it close, aren't we? Recent recommondations are 4.1-4.6, I believe.

Nurses on that floor, with 30 residents each: pass medications, do wound assessment and care, do treatments, catheters, resident assessments, incoming lab/radiology/consult results, call physicians to relay information and request orders, take new orders, enact those orders, stock, receive pharmacy deliveries, assist residents with ADLs, pass meal trays, feed residents, deal with resident family needs, requests for various assistance by residents and/or other staff, and deal with physicians. They answer the phones, monitor, assist, and supervise CNAs, and do a myriad of other tasks and miscellaneous resident care including but not limited to assessment, monitoring meeting social needs, performing treatments, and providing emergency care.

There is no secretary, unit clerk, charge nurse, or other person to take care of phone calls/faxes/family/orders or the multitude of other tasks necessary behind the scenes (at the nurse's station). A nurse cannot be in the nurse's station, on the telephone, at a med cart, and in a resident room all at the same time!

And of course this doesn't include all of the paperwork and documentation due at the end of the shift. No wonder staff turn over is high and residents receive inadequate care (carefully covered up by administrators and statistics).

At the end of the day, it's the patient that receives inadequate care, it's the nurses that are exhausted, and it's the nurses license on the line should any legal liability result from the care she is unable to give due to inadequate staffing.

Let's see any of the "adminstrators" who are also nurses work the floor for a week and do everything that they continually remind us to do. They can't. Because it's impossible.

I know this for a fact. And I know for a fact that nurses and aides at that facility are signing off on care that they don't actually provide and tasks that they don't actually perform.

30 patients to one nurse is WAY TOO MANY. 20 patients to one nurse is still too many. Hear it from the front lines - in LTC facilities, nurses should have no more than 15 residents - and in hospitals, no more than 5.

Anyone who states otherwise has 1) never worked as a nurse or aide, 2) never been a resident or patient in an understaffed facility, and 3) is not living in reality.

Oh - one final thought. The third floor of that facility, with 60 beds, has only ONE complete set of vital sign equipment! That is ONE tympanogram, ONE oximeter, ONE working BP cuff, NO large or small cuffs, and few if any functioning stethoscopes. No pen lights for neuro checks. No sharps containers in rooms. Only one hand sanitizer dispenser on each hall. In other words, it's BYOE (bring your own equipment). A long list of problems that made it difficult if not impossible to provide good care...

I have been a long term care facility floor nurse for two years now ... daytime shift (you know the job responsibilities that go with that) .. and am so sick of pt and family complaints about how poor of a job we do. No one other than other ltc nurses seem to understand how hard this field is. Don't get me wrong, I love my job and wouldn't quit long term care for anything else ... but it is mentally draining. I switched shifts last week to nights .. meaning double the pt load ... just to give me a break from the fast pace of day shift. On days I had 32 residents, now I am up to 60 at night. During the day I am lucky to have 3 cna's on a hall of 32 and at night ... I have 2 cna's for 60 residents. How are we supposed to provide adequate care??

As a relatively new graduate, I am unsure of who to even address my concerns to on the state level. How do I find out what the state required ratio is?? I live in Louisiana ... anyone know about our guidelines?

Specializes in Licensed Practical Nurse.

nurses on that floor, with 30 residents each: pass medications, do wound assessment and care, do treatments, catheters, resident assessments, incoming lab/radiology/consult results, call physicians to relay information and request orders, take new orders, enact those orders, stock, receive pharmacy deliveries, assist residents with adls, pass meal trays, feed residents, deal with resident family needs, requests for various assistance by residents and/or other staff, and deal with physicians. they answer the phones, monitor, assist, and supervise cnas, and do a myriad of other tasks and miscellaneous resident care including but not limited to assessment, monitoring meeting social needs, performing treatments, and providing emergency care.

there is no secretary, unit clerk, charge nurse, or other person to take care of phone calls/faxes/family/orders or the multitude of other tasks necessary behind the scenes (at the nurse's station). a nurse cannot be in the nurse's station, on the telephone, at a med cart, and in a resident room all at the same time!

and of course this doesn't include all of the paperwork and documentation due at the end of the shift. no wonder staff turn over is high and residents receive inadequate care (carefully covered up by administrators and statistics).

at the end of the day, it's the patient that receives inadequate care, it's the nurses that are exhausted, and it's the nurses license on the line should any legal liability result from the care she is unable to give due to inadequate staffing.

let's see any of the "adminstrators" who are also nurses work the floor for a week and do everything that they continually remind us to do. they can't. because it's impossible.

my facility is the exact same thing!!! just add on the lazy charge nurses who don't help at all!!! this is the reason why i'm looking for a new job only after 10 mo in ltc, they've increased workload dramatically since i started 10 mo ago and everyminute the charge nurses come to you about some bullcrap you didnt do, and whose complainig of this, where i work its 20 pts to 1 nurse and the floor is so busy!!! i dont get to sit until 3 hours after shift started if i'm lucky!! i had a pt scream at me because she was waiting for her pain meds for 2 hours!! report took 30 min and then i started running around starting my work and forgot all about the her meantime everyone else is screaming for their pain meds, i have to catch the m.d before he leaves about something the morning shift left me to do! this type of nursing is inhumane, huh!!

Hey, it was good to read your posts. That's what I'm doing-LTC- and I have 30-odd pts too. When I go home I'm too tired to eat! And I can't be said to eat at work. I hope I lose weight at least! I am happy if I get my med passes done-GTubes, dressings, admissions, assessments in the time of my "scheduled" shift-then report off and do the hours of charting. What I have resorted to is charting by exception-anything different or important. We have a form that allows you to check off care done and for survival purposes that will have to do. I think the most important thing is that my people have enough to eat and drink, have someone to listen to them, bring an aspirin, are cleaned, and the family is involved. Most people go to nursing homes for Nursing Care which is so much more than just pushing meds. If you know your patients you know who is getting into trouble medically and its usually due to interruption in bodily functions-eating, drinking, eliminating. I do like to chart slowly and and think about what could be happening in the patient's life. But you're right-it IS an impossible job! If you need emotional payback- have a BenGay Day. Bring a tube of BenGay in your pocket and put it on anyone who needs it (nurses too). You will be surprised how much people appreciate it and you'll feel like Florence Nightingale!

Specializes in Trama surgery and ER.

I can't imagine this situation could ever be worth the money. It's not only stressful it's extremely dangerous. I don't believe I would be willing to put my license on the line with that many patients.

To all my fellow LTC workers: Hey, it's all about Beneficence, Nonmalfeasance, Veracity, Fidelity and all those things you learned in Nursing School. These people are placed here because the family was overwhelmed (with one person). At least we have three shifts and laundry staff and cooks and housekeeping. We can't always be worried about our license first and foremost. We have to pray to do a good job to the best of our ability and knowledge. You don't have to go to to Africa to do humanitarian service!

Specializes in NSICU; MICU;SICU; CCU.

:eek: 30 to 1!?!?!

WOW...That is just nuts. I am counting my ratio blessing, because I work in the ICU full time but have worked for a float pool on Med/Surg. Even here I was lucky and had only 6 patients (most were walky talkies). My hat goes off to each of you who have done this and maintained some form of sanity.

Specializes in CVICU, Burns, Trauma, BMT, Infection control.
LTC is the most "unglamourous" of all areas of nursing and one of the hardest.

I was the only nurse for 65 res at an LTC, didn't take a lunch break for two years- busted my ass day and and day out.

Unless there is a dramatic change, I will never go back to LTC -or to med surg for that matter.

Here is a poem written by a LTC nurse-

I'm sorry in advance

Your bed's not made today

But I have a patient here

Whose chest pain won't go away

I'm sorry in advance

You're not happy with your meal

Dietary does try hard sir,

To give it some appeal

I'm sorry in advance

Your morning pills are late

I've a patient climbing out of bed

That I must try to sedate

I'm sorry in advance

Your mattress isn't soft

We do need some new beds ma'am

But these things do cost a lot.

I'm sorry in advance

I didn't get to comb your mother's hair

I've a patient with emphysema

She's scared, she can't get air

I'm sorry in advance

Your fathers still in pain

I'm trying to reach his doctor

I'll have to try again

I'm sorry in advance

Your dressings aren't yet done

But a patient has just passed away,

I offered solace to his son,

I'm sorry in advance

I'm not cheery as a bird

I've worked 12 hours, my feet ache

I asked for help, but no one heard

I'm sorry in advance

I've only two hands and two feet

I'm trying to care for you, patient

Your needs, I want to meet

My 12 hours now are 16,

No replacement could be found

My aching feet they cry out

My head begins to pound

I'm sorry in advance

I cannot meet your gaze

My eyes are filled with tears

Your face is just a haze

If I could sit down for a minute

And maybe grab a bite

Phone my kids to say I love them

And I'll be late again tonight

I'm sorry in advance

I didn't do all that must be done

If I worked any faster

I'd soon begin to run

When I do get to hold your hand

Or wipe your furrowed brow

Please understand, dear patient

I care for you and how

I see your pain, I sense your fear

Your anger in a glance,

Our health care service is failing you

I'm sorry in advance.

.

Linda Leeson is a licensed Practical Nurse in Vernon Jubilee Hospital Vernon, B.C., Canada

Notice © 2001 IP and the author

That is just an amazing poem that makes tears run down my cheeks.

I'm glad that I've been ABLE to keep my parents in my home,it's a privilege mostly,hair pulling out curse others(less common). I was considering working in a rehab/LTC facility. NOT ANY MORE!!

Specializes in CVICU, Burns, Trauma, BMT, Infection control.
Just a word: I ran across in a book that I am currently reading.

"It is not currently feasible for the federal goverment to require that nursing facilities achieve a minimum ratio of nursing staff to patients because it would take $7.6 billion a year, an 8% increase over current spending, to reach adequate staffing levels.":banghead:

They might have to take out of the defense budget, Heavens!

"It is logistically IMPOSSIBLE for one nurse to provide competent, adequate, thorough, and truly compassionate nursing care to 30 residents. You can come in early, leave late, skip all meals and breaks, and still not do the things you should be doing, still not give the care the residents deserve. "

You are so right, Colima.

Oh boy! Can I ever relate! I did a double recently, starting on a pm and when the noc shift rolled around.... no one came in for the back half of the facility. I was left alone with almost 80 residents and 5 CNA's. The staffing person said she couldn't get anyone and I was already committed to the front half. Her comment that the med pass was light was irrelevant. I was legally responsible now for almost 80 lives and my license and future ability to work was on the line...That was it for me, I quit the following day. Like you, I won't put my license on the line like that ever again. It's not worth it. Oh and that was 17.5 hours that I was there, 24 hours of being awake by the end of my second shift! NO thanks! Life is way to short already!

One would think that higher staff to pt ratios would increase a facilities revenue, ie: better care = satisfied customers, satisfied customers = more customers, more customers = more $$$$$!!!!??? I take care of 23 pt; 8 of them are BS, 5 of them are creams, 2 of them are dressing changes, 6 of them are head to toe assessments and alert charting, not to mention charting on anyone else who has change in condition or behavior and then there is calling the docs, checking the fax for labs and processing orders... The aids are burned out, the nurses are frustrated and management is relentless in the need to eliminate overtime. I will skip my lunch(even though i still sign out for one) for the sake of getting things done. Im ready to pull my hair out!!!

In my last job (which I quit due to inadequate staffing), I had 30 patients to take care of, 60 while the other nurse was at lunch. Our CNAs had 10 residents each, sometimes up to 20. The facility was a combination rehab/long-term-care facility. Approximately 1/3 of my residents were also Alzheimers and/or psychiatric residents. These residents required almost continual supervision. Even if I wanted to, there was no way I could do bedmaking, bedpans, etc. :uhoh21: Still, I did do these things when I had to - but that time cut into my required tasks as a nurse.

The third floor of this facility has 60 beds, usually full. Evening shift (3-11) has only TWO nurses - that means each nurse must care for THIRTY residents all by herself. At night there is only ONE nurse caring for all SIXTY residents.

The facility meets the hour/ratio requirements by hiring nurses in administrative positions - and counting any moving body with any type of direct care license (even if they aren't taking care of patients), making it seem like there are more nurses than there actually are. They count anyone licensed to do any type of direct care and who is in the building - regardless of the fact that some of those people are administrators, OT/PT/RT, or other staff that are not providing daily direct patient care.

It is logistically IMPOSSIBLE for one nurse to provide competent, adequate, thorough, and truly compassionate nursing care to 30 residents. You can come in early, leave late, skip all meals and breaks, and still not do the things you should be doing, still not give the care the residents deserve.

The formula used for nurse/patient ratios presents skewed results. Regulatory agencies should look directly at how many nurses are taking care of how many patients at any one time, not including staff that are not providing direct care at that time. I think New Hampshire's ratio is 3.7 hours, and HCFA says that a number below 3.5 hours is insufficient to provide adequate care. Cutting it close, aren't we? Recent recommondations are 4.1-4.6, I believe.

Nurses on that floor, with 30 residents each: pass medications, do wound assessment and care, do treatments, catheters, resident assessments, incoming lab/radiology/consult results, call physicians to relay information and request orders, take new orders, enact those orders, stock, receive pharmacy deliveries, assist residents with ADLs, pass meal trays, feed residents, deal with resident family needs, requests for various assistance by residents and/or other staff, and deal with physicians. They answer the phones, monitor, assist, and supervise CNAs, and do a myriad of other tasks and miscellaneous resident care including but not limited to assessment, monitoring meeting social needs, performing treatments, and providing emergency care.

There is no secretary, unit clerk, charge nurse, or other person to take care of phone calls/faxes/family/orders or the multitude of other tasks necessary behind the scenes (at the nurse's station). A nurse cannot be in the nurse's station, on the telephone, at a med cart, and in a resident room all at the same time!

And of course this doesn't include all of the paperwork and documentation due at the end of the shift. No wonder staff turn over is high and residents receive inadequate care (carefully covered up by administrators and statistics).

At the end of the day, it's the patient that receives inadequate care, it's the nurses that are exhausted, and it's the nurses license on the line should any legal liability result from the care she is unable to give due to inadequate staffing.

Let's see any of the "adminstrators" who are also nurses work the floor for a week and do everything that they continually remind us to do. They can't. Because it's impossible.

I know this for a fact. And I know for a fact that nurses and aides at that facility are signing off on care that they don't actually provide and tasks that they don't actually perform.

30 patients to one nurse is WAY TOO MANY. 20 patients to one nurse is still too many. Hear it from the front lines - in LTC facilities, nurses should have no more than 15 residents - and in hospitals, no more than 5.

Anyone who states otherwise has 1) never worked as a nurse or aide, 2) never been a resident or patient in an understaffed facility, and 3) is not living in reality.

Oh - one final thought. The third floor of that facility, with 60 beds, has only ONE complete set of vital sign equipment! That is ONE tympanogram, ONE oximeter, ONE working BP cuff, NO large or small cuffs, and few if any functioning stethoscopes. No pen lights for neuro checks. No sharps containers in rooms. Only one hand sanitizer dispenser on each hall. In other words, it's BYOE (bring your own equipment). A long list of problems that made it difficult if not impossible to provide good care...

You are right on! I'm a CNA. I remember the emphasis that was placed on ethics in my certification class. Not just memorizing the applied terms, but understanding and believing in them. So, I know those in charge(the # "skewers", schedulers...) were taught these things too. They must have had the flu during the ethics portion. Of course, none of us need an education to know this principle of ethics, our parents/guardians raised us w/ it; Categorical Imperatives-"THE GOLDEN RULE"! If we at least remember, honor, and live by that in healthcare none of these things in your post would be happening. "THE GOLDEN RULE" or CATEGORICAL IMPERATIVES, if followed honestly/ethically leaves no worry that the other areas of health ethics aren't being applied. Justice, Beneficence, Duty, Fidelity, Veracity...

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