Staff/Patient Ratio - 30 Patients per Nurse

Specialties Geriatric

Published

In my last job (which I quit due to inadequate staffing), I had 30 patients to take care of, 60 while the other nurse was at lunch. Our CNAs had 10 residents each, sometimes up to 20. The facility was a combination rehab/long-term-care facility. Approximately 1/3 of my residents were also Alzheimers and/or psychiatric residents. These residents required almost continual supervision. Even if I wanted to, there was no way I could do bedmaking, bedpans, etc. :uhoh21: Still, I did do these things when I had to - but that time cut into my required tasks as a nurse.

The third floor of this facility has 60 beds, usually full. Evening shift (3-11) has only TWO nurses - that means each nurse must care for THIRTY residents all by herself. At night there is only ONE nurse caring for all SIXTY residents.

The facility meets the hour/ratio requirements by hiring nurses in administrative positions - and counting any moving body with any type of direct care license (even if they aren't taking care of patients), making it seem like there are more nurses than there actually are. They count anyone licensed to do any type of direct care and who is in the building - regardless of the fact that some of those people are administrators, OT/PT/RT, or other staff that are not providing daily direct patient care.

It is logistically IMPOSSIBLE for one nurse to provide competent, adequate, thorough, and truly compassionate nursing care to 30 residents. You can come in early, leave late, skip all meals and breaks, and still not do the things you should be doing, still not give the care the residents deserve.

The formula used for nurse/patient ratios presents skewed results. Regulatory agencies should look directly at how many nurses are taking care of how many patients at any one time, not including staff that are not providing direct care at that time. I think New Hampshire's ratio is 3.7 hours, and HCFA says that a number below 3.5 hours is insufficient to provide adequate care. Cutting it close, aren't we? Recent recommondations are 4.1-4.6, I believe.

Nurses on that floor, with 30 residents each: pass medications, do wound assessment and care, do treatments, catheters, resident assessments, incoming lab/radiology/consult results, call physicians to relay information and request orders, take new orders, enact those orders, stock, receive pharmacy deliveries, assist residents with ADLs, pass meal trays, feed residents, deal with resident family needs, requests for various assistance by residents and/or other staff, and deal with physicians. They answer the phones, monitor, assist, and supervise CNAs, and do a myriad of other tasks and miscellaneous resident care including but not limited to assessment, monitoring meeting social needs, performing treatments, and providing emergency care.

There is no secretary, unit clerk, charge nurse, or other person to take care of phone calls/faxes/family/orders or the multitude of other tasks necessary behind the scenes (at the nurse's station). A nurse cannot be in the nurse's station, on the telephone, at a med cart, and in a resident room all at the same time!

And of course this doesn't include all of the paperwork and documentation due at the end of the shift. No wonder staff turn over is high and residents receive inadequate care (carefully covered up by administrators and statistics).

At the end of the day, it's the patient that receives inadequate care, it's the nurses that are exhausted, and it's the nurses license on the line should any legal liability result from the care she is unable to give due to inadequate staffing.

Let's see any of the "adminstrators" who are also nurses work the floor for a week and do everything that they continually remind us to do. They can't. Because it's impossible.

I know this for a fact. And I know for a fact that nurses and aides at that facility are signing off on care that they don't actually provide and tasks that they don't actually perform.

30 patients to one nurse is WAY TOO MANY. 20 patients to one nurse is still too many. Hear it from the front lines - in LTC facilities, nurses should have no more than 15 residents - and in hospitals, no more than 5.

Anyone who states otherwise has 1) never worked as a nurse or aide, 2) never been a resident or patient in an understaffed facility, and 3) is not living in reality.

Oh - one final thought. The third floor of that facility, with 60 beds, has only ONE complete set of vital sign equipment! That is ONE tympanogram, ONE oximeter, ONE working BP cuff, NO large or small cuffs, and few if any functioning stethoscopes. No pen lights for neuro checks. No sharps containers in rooms. Only one hand sanitizer dispenser on each hall. In other words, it's BYOE (bring your own equipment). A long list of problems that made it difficult if not impossible to provide good care...

And last but not least.. yes, nursing managment is often noted to be scrambling when state comes in and doing "things" they don't do everyday. This always got to me too, but now I do see the other side. It is really no different than any of you saying you can't always empty all the bedpans, do bedchanges and things like that because then you couldn't get your own job done. We all have a job to do and if we are doing someone else's job - than ours isn't getting done. We have many regulatory and coorporate obligations that we are required to meet (or else we won't have a job!). When state shows up, we have to refocus and prioritize too tho, just as you do when a resident falls and fractures hip right in the middle of medication pass and the med pass goes to the back burner for awhile. Really, I love the residents and wish I had more time for direct care... but direct care = late MDS's, which = no payment for the facility, which = very mad bosses, which = overtime (back to mad bosses), which = time away from my family, which = mad family... and now no one likes me :bluecry1: . Sorry, I'll help when I see it's H_ll day, but otherwise I can't.

Just to clarify, I never suggested that administrators assist direct care nurses with patient care - I suggested that administrators do direct patient care for a week - or one day a month - or one day a year - just to experience the situation for themselves - and either prove that it's doable or admit that it's undoable. It's the administrator's job to secure appropriate staffing, whether it is MDS nurses or direct care nurses. There is no excuse for the situation as it stands. No offense to administrator, who I know also have their hands full - but who also have the power and obligation to do something about it.

Also, I understand that extra effort before an audit is normal, and akin to cleaning the house especially well prior to a party or other event. But falsifying records, providing patient care and activities on audit day that are otherwise not provided, and misleading regulators and the public about appopriate staffing levels is NOT akin to cleaning the house - it's simply wrong. I'm not saying all adminstrators do this, but I've seen it myself in several facilities.

In my last job (which I quit due to inadequate staffing), I had 30 patients to take care of, 60 while the other nurse was at lunch. Our CNAs had 10 residents each, sometimes up to 20. The facility was a combination rehab/long-term-care facility. Approximately 1/3 of my residents were also Alzheimers and/or psychiatric residents. These residents required almost continual supervision. Even if I wanted to, there was no way I could do bedmaking, bedpans, etc. :uhoh21: Still, I did do these things when I had to - but that time cut into my required tasks as a nurse.

The third floor of this facility has 60 beds, usually full. Evening shift (3-11) has only TWO nurses - that means each nurse must care for THIRTY residents all by herself. At night there is only ONE nurse caring for all SIXTY residents.

The facility meets the hour/ratio requirements by hiring nurses in administrative positions - and counting any moving body with any type of direct care license (even if they aren't taking care of patients), making it seem like there are more nurses than there actually are. They count anyone licensed to do any type of direct care and who is in the building - regardless of the fact that some of those people are administrators, OT/PT/RT, or other staff that are not providing daily direct patient care.

It is logistically IMPOSSIBLE for one nurse to provide competent, adequate, thorough, and truly compassionate nursing care to 30 residents. You can come in early, leave late, skip all meals and breaks, and still not do the things you should be doing, still not give the care the residents deserve.

The formula used for nurse/patient ratios presents skewed results. Regulatory agencies should look directly at how many nurses are taking care of how many patients at any one time, not including staff that are not providing direct care at that time. I think New Hampshire's ratio is 3.7 hours, and HCFA says that a number below 3.5 hours is insufficient to provide adequate care. Cutting it close, aren't we? Recent recommondations are 4.1-4.6, I believe.

Nurses on that floor, with 30 residents each: pass medications, do wound assessment and care, do treatments, catheters, resident assessments, incoming lab/radiology/consult results, call physicians to relay information and request orders, take new orders, enact those orders, stock, receive pharmacy deliveries, assist residents with ADLs, pass meal trays, feed residents, deal with resident family needs, requests for various assistance by residents and/or other staff, and deal with physicians. They answer the phones, monitor, assist, and supervise CNAs, and do a myriad of other tasks and miscellaneous resident care including but not limited to assessment, monitoring meeting social needs, performing treatments, and providing emergency care.

There is no secretary, unit clerk, charge nurse, or other person to take care of phone calls/faxes/family/orders or the multitude of other tasks necessary behind the scenes (at the nurse's station). A nurse cannot be in the nurse's station, on the telephone, at a med cart, and in a resident room all at the same time!

And of course this doesn't include all of the paperwork and documentation due at the end of the shift. No wonder staff turn over is high and residents receive inadequate care (carefully covered up by administrators and statistics).

At the end of the day, it's the patient that receives inadequate care, it's the nurses that are exhausted, and it's the nurses license on the line should any legal liability result from the care she is unable to give due to inadequate staffing.

Let's see any of the "adminstrators" who are also nurses work the floor for a week and do everything that they continually remind us to do. They can't. Because it's impossible.

I know this for a fact. And I know for a fact that nurses and aides at that facility are signing off on care that they don't actually provide and tasks that they don't actually perform.

30 patients to one nurse is WAY TOO MANY. 20 patients to one nurse is still too many. Hear it from the front lines - in LTC facilities, nurses should have no more than 15 residents - and in hospitals, no more than 5.

Anyone who states otherwise has 1) never worked as a nurse or aide, 2) never been a resident or patient in an understaffed facility, and 3) is not living in reality.

Oh - one final thought. The third floor of that facility, with 60 beds, has only ONE complete set of vital sign equipment! That is ONE tympanogram, ONE oximeter, ONE working BP cuff, NO large or small cuffs, and few if any functioning stethoscopes. No pen lights for neuro checks. No sharps containers in rooms. Only one hand sanitizer dispenser on each hall. In other words, it's BYOE (bring your own equipment). A long list of problems that made it difficult if not impossible to provide good care...

I always thought nurses in other countries have it better than South African nurses. The Staff:Patient ratio here is also 1:30. Sometimes I think management is more interested in nursing numbers than persons. My question is: can we as carers provide quality care (nursing is afterall a caring profession), and in terms of humanity, provide compassionate care if we must worry about the how many? Healing comes quicker with just spending enough time listening to our patients. The problem sometimes lie deeper than an infected wound that can be cleaned in 5 minutes. :madface:

LTC is the most "unglamourous" of all areas of nursing and one of the hardest.

I was the only nurse for 65 res at an LTC, didn't take a lunch break for two years- busted my ass day and and day out.

Unless there is a dramatic change, I will never go back to LTC -or to med surg for that matter.

Here is a poem written by a LTC nurse-

I'm sorry in advance

Your bed's not made today

But I have a patient here

Whose chest pain won't go away

I'm sorry in advance

You're not happy with your meal

Dietary does try hard sir,

To give it some appeal

I'm sorry in advance

Your morning pills are late

I've a patient climbing out of bed

That I must try to sedate

I'm sorry in advance

Your mattress isn't soft

We do need some new beds ma'am

But these things do cost a lot.

I'm sorry in advance

I didn't get to comb your mother's hair

I've a patient with emphysema

She's scared, she can't get air

I'm sorry in advance

Your fathers still in pain

I'm trying to reach his doctor

I'll have to try again

I'm sorry in advance

Your dressings aren't yet done

But a patient has just passed away,

I offered solace to his son,

I'm sorry in advance

I'm not cheery as a bird

I've worked 12 hours, my feet ache

I asked for help, but no one heard

I'm sorry in advance

I've only two hands and two feet

I'm trying to care for you, patient

Your needs, I want to meet

My 12 hours now are 16,

No replacement could be found

My aching feet they cry out

My head begins to pound

I'm sorry in advance

I cannot meet your gaze

My eyes are filled with tears

Your face is just a haze

If I could sit down for a minute

And maybe grab a bite

Phone my kids to say I love them

And I'll be late again tonight

I'm sorry in advance

I didn't do all that must be done

If I worked any faster

I'd soon begin to run

When I do get to hold your hand

Or wipe your furrowed brow

Please understand, dear patient

I care for you and how

I see your pain, I sense your fear

Your anger in a glance,

Our health care service is failing you

I'm sorry in advance.

.

Linda Leeson is a licensed Practical Nurse in Vernon Jubilee Hospital Vernon, B.C., Canada

Notice © 2001 IP and the author

It seems to be the same every where .. The new nurses are biting the dust at our place we have 25-1 in 100 bed facility the skill level has increased so much in the past 10 years,, state expectations are unbelieveable!These poor newbies have to hit the floor running I must say I do love it on 7-3 when there is a call off Its fun to watch who's gonna have to work the floor and see them all stressed out and missing lunches just like we have to but its only one day once in a blue moon you'd think they'd see that but it is the ol mighty dollar I do think.

Here is a poem written by a LTC nurse-

I’m sorry in advance

Your bed’s not made today

But I have a patient here

Whose chest pain won’t go away

I’m sorry in advance

You’re not happy with your meal

Dietary does try hard sir,

To give it some appeal

I’m sorry in advance

Your morning pills are late

I’ve a patient climbing out of bed

That I must try to sedate

I’m sorry in advance

Your mattress isn’t soft

We do need some new beds ma’am

But these things do cost a lot.

I’m sorry in advance

I didn’t get to comb your mother’s hair

I’ve a patient with emphysema

She’s scared, she can’t get air

I’m sorry in advance

Your fathers still in pain

I’m trying to reach his doctor

I’ll have to try again

I’m sorry in advance

Your dressings aren’t yet done

But a patient has just passed away,

I offered solace to his son,

I’m sorry in advance

I’m not cheery as a bird

I’ve worked 12 hours, my feet ache

I asked for help, but no one heard

I’m sorry in advance

I’ve only two hands and two feet

I’m trying to care for you, patient

Your needs, I want to meet

My 12 hours now are 16,

No replacement could be found

My aching feet they cry out

My head begins to pound

I’m sorry in advance

I cannot meet your gaze

My eyes are filled with tears

Your face is just a haze

If I could sit down for a minute

And maybe grab a bite

Phone my kids to say I love them

And I’ll be late again tonight

I’m sorry in advance

I didn’t do all that must be done

If I worked any faster

I’d soon begin to run

When I do get to hold your hand

Or wipe your furrowed brow

Please understand, dear patient

I care for you and how

I see your pain, I sense your fear

Your anger in a glance,

Our health care service is failing you

I’m sorry in advance.

.

Linda Leeson is a licensed Practical Nurse in Vernon Jubilee Hospital Vernon, B.C., Canada

Notice © 2001 IP and the author

very powerful christine.

very, very powerful. :o :angryfire

do we treat our elderly like this, only in america???

In the LTC/REHAB center that I work at, we have 3 nurses (LPN or RN) per 18 patients. 2 CNA's per 18 pts. and a Nursing Supervisor for the facility to handle emergencies or assist the floor nurses with tasks when they become overwhelmed. Also, the Nursing Supervisor initiates admissions and does all the orders and assesments for the admissions. This is for the 3-11 shift. Dayshift has the same amt. of floor nurses but 3 more CNA's /floor. The unit manager is supposed to handle all the managerial/supervision of the floor. Also she audits and checks charts and notifies the nurses of omissions and things that need improvement. We also have a DON and ADON to help during dayshift w/ things when they get out of hand!!

Wow........................you guys must work in the same place I do! It is absolutley RIDICULOUS!!!!!!!!!!!!!!!!!!!!! I never knew nursing would be this way, if I had, I think I would have signed up to be a mortition. We have 2 LN's on each unit in the day for 42 pt's and 1 LN in the eve. for 42 pt's and 2 LN's in the noc for 124 pt's and you can bet that the LN's on that shift call in from time to time and you can kiss the fantasy goodbye if you think the DON or ANY supervisor would come in and support you if you were short. AND they don't want us to say were SHORT we need to say "challenged". Yeah not only are we physically challenged but now mentally and psychologically challeneged too! I also think that if we are in a position of shortage and we pick up the workload of a nurse who is absent we should be compensated for those extra pt's and the risk of our lisence. Do people abuse your "call in sick policy" as much as they do in my facility? Pray to God for some justice!!!!!!!!!!!!!!!!!!

The place I worked at had that problem. We had enough beds for, I blieve, abut 67 residents or so, were full most of the time, with both people working to get their way out and those who were there perminantly. We had 4 CNAs on the floor, one just for baths and assistance, and 2 nurses to handel the two halls of reidents. And yet everyone kept telling me OVER and OVER agian that we had it easy because there are places with more people and less staff. I still thiought it was a little too much to provide adequate care for all the residents we had, and often left in the evening feeling like I'd hadn't done enough for all of them, felt like I had to rush though too much, because we had too many residents and not enough staff.

OH! Just want to add that the facility didn't want to hire anyone else. Higher ups kept complaining we didn't have the money for more hands.

Just a word: I ran across in a book that I am currently reading.

"It is not currently feasible for the federal goverment to require that nursing facilities achieve a minimum ratio of nursing staff to patients because it would take $7.6 billion a year, an 8% increase over current spending, to reach adequate staffing levels.":banghead:

In my last job (which I quit due to inadequate staffing), I had 30 patients to take care of, 60 while the other nurse was at lunch. Our CNAs had 10 residents each, sometimes up to 20. The facility was a combination rehab/long-term-care facility. Approximately 1/3 of my residents were also Alzheimers and/or psychiatric residents. These residents required almost continual supervision. Even if I wanted to, there was no way I could do bedmaking, bedpans, etc. :uhoh21: Still, I did do these things when I had to - but that time cut into my required tasks as a nurse.

does no good to complain - most SNF are the same way - you can change jobs and maybe youll get a better ratio but i doubt it. and it does no good to call state ( can tell you from experience) as yousaid they finagle the numbers and look good and you look stupoid and end upo o their get rid of as soona s possible list. just have to do the best ya can .

I just posted a similar reply about this same subject in another thread. I'm taking care of too many at a time too. I regularly have 30 or more by myself and it's killing me. Last week I had 52 by myself and thought I would die trying to get through that med pass. We lost 4 nurses last week due to this level of patient/nurse ratios. I have to do all the tx's by myself for all these pt's as well, not to mention charting. Needless to say, some days I just can't get all of it done. I concentrate on getting the med pass done first and foremost, and then the most crucial of treatments, and of course through all of this I have cont. tube feeds & tubing that need to be replaced. And never mind if you have someone crash on you or who might need to go out to the ER or if I need to get new orders from the Doc, then I'm waaaay behind. God forbid I go to the bathroom for a break in my 15 hours there. Ahhhhh.. I'm only ONE human being to cover FOUR wings. Why won't they hire more nurses???? I just don't get it. Pretty soon they are going to have ZERO nurses if they keep pushing us at this rate. What can we do? Is this just the way it is in LTC? I guess I need to go back to HHC.

i am blessed wth the folks i work with we are all quite good together - we dont get to overwhelmed most of the time ( except thos full moon night when ALL wings go nuts at once lol) cause we work well togtehr and noone goes to lunch home etc until we have made sure we are all done.

Exactly. When regulators/auditors are expected, administration goes into overdrive, making it appear that they are meeting or exceeding recommendations/requirements. Suddenly there are continual activities for residents to participate in, whereas on "normal" days they sit in their rooms or in the halls with nothing to do. Aides are instructed to place water pitchers specifically reserved for "audits" in each room. Nurses are instructed to fabricate nursing notes missing in charts, including fabricating vital signs. Staffing is twice what it is on "normal" days. Auditors are carefully routed through the day and the facility, introduced to residents in private rooms and residents most likely to report positive things. It's completely dishonest. And then, when the audit is over, the administrators breathe a sigh of relief and the nurses and residents are left once again holding the bag. I not only quit, but I reported the situation to the Ombudsman and to local lawmakers. It was crazy. If one patient fell, suffered a stroke or other emergency, the other 29 - 59 residents were without medications and without nursing assistance for up to 3 hours at a time. And administrators would admonish nurses for not getting everything done, instead of realizing that it is their own policy and staffing levels, and ultimately the money issue, that results in things not getting done. I wonder if every nurse who works at an understaffed facility reported these conditions ... would something actually be done? I feel as if we are almost condoning things by not speaking out - or at least enabling it to continue.

not much will be done except you will be gotten rid of from the facility being a "troble maker " lol - unless you all stand to gether. now as for the notes - wow - i cant believe they do that - we just fired 2 - a DON and ADON for just that reason - that is unaceptable anbd you and your staff shoudl go to the head and stand to gether letting them knmow what you are being asked to do - if its your administrator - you mayhave no recourse but to leave - but i certainly would not stay somewhere that sis that.

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