Quote from savoytruffle
I believe it is more a socio-economic problem rather than a generational one. I was born in '79. I really think of myself as a younger generation employee (I'm 34! But most of my peers are my parents age) my friends and I hold steady respectable jobs. We are well educated and ambitious. I know for a fact that my direct bosses feel that i am very young. I have been called "girl, kiddo, and baby" by them. (Joking about my 35th birthday and someone saying - oh but you're such a baby!) that makes me feel like they don't take me seriously. What I know for sure about my age peers- we like feedback. I like direct honest communication. When I give that to my aides, some respond well, others take it to heart and cry. (Who would have thought crying at work would be a common thing!!) I feel your frustration. I would not say its generational though. When I hear that I think "there goes my mom again...." Not all of us are whiny self important entitled brats.
I was born in 81. I was not raised to be entitled; in fact, I was raised to invest in myself; taught to understand that I will have to work for everything I want, and do it well. I have an ethic of investment; if I don't have it in me to do it well, I will not do it, or find something else to do.
If anything, millennials are inquisitive, and collaborative, stuck to be confident in self-identity and all of that; not a fan of "this is how it is always done" blanket statement. When that is challenged (especially when the "this is how it's done" is NOT effective), then the ASSUMPTION is made about "entitlement", instead of a well, thought out, valid point in making things better. It may not come out the best way, but, in the best context, the future has solutions, not necessarily selfishness...and this goes for all generations as well.
I recall a situation that I had to stand up for myself (and my license) that was frowned upon, yet, I have always maintained a professional relationship with my superiors; and even after this one incident, I still was considered a strong leader in my position and for my job. My position in that incident was not chalked for me to being "entitled"; I felt strongly about ethical behavior, and I drew a line in the sand. I had to do that; I had to be an advocate, and will continue to advocate.
I think it is more socioeconomic/socioemotional than generational. Another poster brought up the pressures of many CNAs who are taxing their bodies, all the while have taxing issues at home. Some do feel trapped in that position, and see no way out, especially if they are in a precarious situation in their personal life. And although it is a reason, it's still not right to project their frustrations to leadership in such a negative manner. It's emotionally unstable.
I am sure the OP will deal with this appropriately.