I am not "miscalculating the grapevine" already in exsistance.
The "head CNA" doesn't have clout with the charge nurses. I was informed of this by the Charge nurses. They were repulsed by the situation.
The "head CNA" assumed she had a great relationship with the administrator. The administrator wasn't given the whole story. If she would have asked the resident,me, or the other CNA. She might have realized this.
The "head CNA" was obviously not aware of the relationship the charge nurses have with the administrator. She immediately rectified the situation when they became involved.
If anyone is "miscalculating the grapevine" it would be the "head CNA". She has only been there for just over a year. Her only other experience is from the 3 week CNA school she attended.
I was interacting with the resident in a way she prefers. She lives there, and will for the rest of her life. She doesn't like people using medical terminology
around her. She prefers simple terms. She desires honest conversation. How would you feel if you have no clue what everyone around you is talking about.
Remember you have dementia, and have never been to any type of medical school. How would you feel if you had very few visitors, and the only people you interact with are the workers of the facility. Would you want them to treat you like a "number" or just a person on a piece of paper. I personally would prefer not to be treated that way.
My great-grandmother is in a nursing home. With my experience, I know the CNA's spend the most time with her. I insist they give me updates on her behind closed doors (because I know they aren't supposed to). I feel they know her best, and I get the most useful information from them. I feel the report we get from the charge nurse's has been dried up due to rules and regulations (no offense to them).