Call light response time policy and procedure - page 4

Hello: I don't believe in reinventing the wheel. Thus, I am looking for the following: 1. Facility call light response policy and procedure (how long do you allow for CNA to answer call... Read More

  1. by   CapeCodMermaid
    We had an administrator who thought it was everyone's job to answer call lights. One went off on the floor so off he went to answer it since the staff nurses were passing meds and I was trying to get someone out for an appointment. Fifteen seconds later, he ran to the nurses' in the face....saying YOU have to go. Apparently, this administrator who told us he had been in the business for years, had never seen one of his clients ( a wrinkly little old lady) totally naked. We all had a good laugh--including the little old lady. He NEVER answered another call light again.