allheart.com question

1. Hi All!
   
   I was thinking about ordering some stuff from allheart.com, but wanted to get some input.
   
   Has anybody ever bought from them? What is the quality like? How fast did you get your order? If you were not happy with the order, why? and did you send it back? (what were your refund options?)
   
   Thanks in advance for your input.

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2. 

   About chiefswife, BSN, RN

   Joined: Mar '03; Posts: 554; Likes: 331

   26 Comments

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3. 
   Jun 16, '03

   No, never have. What do they sell?
4. 
   Jun 16, '03

   I've bought some stuff from allheart and I didn't have any problems. I got my order within a few days. I also know other people who bought from there without incident!!
5. 
   Jun 16, '03

   I had various luck with them. First time I ordered, my stuff came very quickly. They sent the wrong stethoscope, but I emailed them and sent back the wrong one. Within days my new one was on the doorstep. They must have sent the new one before they got the returned one.
   
   Second time I ordered was awful. Apparently they had stuff backordered. They mentioned it would be a couple of extra days before they could ship. A MONTH went by and I never heard from them or got a return email. You couldn't call them, I don't know if that's still true.
   
   I know several people who have ordered from them, and have had no problem. I guess the trick is to keep a close eye on the timing of your shipment.
6. 
   Jun 16, '03

   I ordered from them last week. I got my stuff in 4 days via express mail. They sent all the right things. On a side note, their scrubs run on the small side. I should have ordered one size larger although 90% of my scrubs are the size I ordered, they are just a bit tight.
   
   Good luck
7. 
   Jun 16, '03

   Originally posted by vaughanmk
   I I should have ordered one size larger although 90% of my scrubs are the size I ordered, they are just a bit tight.
   Good luck

   They must have shrunk during delivery. Mine usually shrink when they are hanging in my closet. Sue:roll :roll
8. 
   Jun 16, '03

   I have ordered from them a few times & have had good luck so far.
   Lisa
9. 
   Jun 17, '03

   I have ordered from them a couple of times. The stuff on hand comes quickly. Sometimes a lot of the stuff is on backorder which can be disappointing. Their merchandise is great as well as their prices.
10. 
    Jun 17, '03

    I've ordered from them a few times and never had a problem. Once some scrub pants were on back order, but I received them within a week. Their prices are the best I've found for Cherokee.
    
    (They carry scrubs from a few manufacturers.)
11. 
    Jun 17, '03

    Good. Since I start work in August, I need to order more scrubs. I'll go with these guys again and see what happens.
12. 
    Jun 17, '03

    I had a bad experience with them.
    
    Ordered 2 day delivery. Got it about a month later after many, many emails and phone calls. Got voicemail constantly and form letters days after original inquiries with nothing in the subject matter to indicate that they knew anything about my order.
    
    I had a thread about it.
    
    Try a search on this board for "Allheart" or "fallapart.com"
    
    I think you're taking a gamble ordering from them.
13. 
    Jun 17, '03

    I remember that now, but how long ago was that? Maybe they started losing enough business that they've improved their service?
14. 
    Jun 17, '03

    I very recently ordered a Pedi Littman stethoscope from AllHeart. Their service, price, and product was excellent. I sent them an email, complimenting them on their quick service.

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