Published Oct 10, 2011
workingspaz
40 Posts
Disclaimer: This is a general rant about my crappy night, and any generalizations made are just that: GENERALIZATIONS. This is my statement of fact: I respect ALL of my colleagues that strive for professional, courteous and safe practice, whatever your discipline.
Who the H*#% does ER think they are????????? Seriously? Charting that "report given to a nurse via fax. Pt condition disclosed and all questions answered" @ 2130, then the pt arriving at 2133 when I've just gotten the fax and called to question orders? How frickin' safe is that????
Or legal?
Add to the fact that the room wasn't clean, and us medsurge peeps are just asking for you to hold the pt for 5 or 10 mins tll the room is clean with the floors dry so we are all safe in transferring the flailing combative confused person from stretcher to bed? Could it be so hard?
Or the fact that you answer the phone to my request pt is already on your floor we're not taking em back. Is it safe for me to keep this combative person just hanging in the hallway with transporter and spouse (on a walker)// staring at me running around prepping the room???
We're all in the same healthcare boat together- Let's not crap in our beds and be crappier to each other while we're at it!
I know mgmt is pushing for ever loftier goals of "NO WAIT!" And more service than care oriented. Satisfaction scores? Seriously? We're a HOSPITAL, not a resort! When does it go from expedient transfer of care to DUMP JOB?
Wait- I got it. I will transfer there so i don't have to be on the receiving end.
Rant over.
(PS- Again, ER you guys rock, but this one episode just latched onto my chest and wouldn't go away)
Altra, BSN, RN
6,255 Posts
ER nurse here, hoping that you feel better now that you got that off your chest ... and wishing you a better day tomorrow.
*wine
Aurora77
861 Posts
I hear you. I know my ER colleagues have a challenging job but it drives me crazy to get the paperwork tubed up to us and immediately have the phone ring asking if we're ready for the pt. Yes, I just psychically absorbed the information. Sorry for your bad night!
criticalRN10
185 Posts
it happens to everyone. there will be days where you need an empty bed as well and you're rushing your patients out the door to another nurse :) comes with the territory! have a drink and a bubble bath and do it all again tomorrow!
DookieMeisterRN
315 Posts
The problem I run into alot at my hospital is that it takes forever to get the pt after report was called, sometimes waiting hours. I'd much rather get my admit at 10am not waiting until 1pm and wanting to go to lunch. When you call and ask what the hold up is, did they code or what? The answer you get the I'm waiting on transport line. It would have been better to go get the pt myself....
noahsmama
827 Posts
:hug:I'd be pretty darned unhappy if that happened to me! Sorry you had a rough night!
honeykrown, MSN, NP
385 Posts
report via fax, oh my. if you have time to type or write the report i bet its faster to talk it out. and how are questions answered via fax (you call or what)
wooh, BSN, RN
1 Article; 4,383 Posts
It's always the ones an hour before cafeteria closes. You get report at one hour until NO FOOD. You wait about 15 minutes and think, I could have at least gone down and got my food. Then it's 30 minutes to NO FOOD. And you think, I could have gone down and eaten my food! At that point you know, the patient will roll on the floor as you walk off the floor. You can call, "they're leaving right now." And so you wait. And wait. Finally going down just in time to slide into the cafeteria before they shut the door on you, and sure enough, that's when the patient rolls on the floor.
(This is why I've become very good about bringing my lunch, well, that and the crummy cafeteria food. But it never fails, the day I forget or didn't have time to throw together a lunch bag, that's the day I get a lunchtime admission and inevitably, the game of patient arrival vs. cafeteria closure.
canesdukegirl, BSN, RN
1 Article; 2,543 Posts
Yeah, I was wondering the same thing. How can the nurse chart that questions were answered when report was FAXED?
Makes no sense to me.
FancypantsRN
299 Posts
Yeah, I was wondering the same thing. How can the nurse chart that questions were answered when report was FAXED? Makes no sense to me.
That's why I don't chart report given and questions answered until I actually speak to the receiving nurse. I only chart report faxed. Then 15 min later I call to ask if there are any questions.
Mulan
2,228 Posts
Why don't you make out an incident or occurrence report which will go to risk management?
I bet it doesn't happen again.