We have two residents with very similar names. Yesterday the business office manager approached the charge nurse and informed her that we needed to get "Jane" ready because her family was coming to get her. The charge nurse found that to be strange because "Jane's" family almost never comes to see her...and they have never taken her out. The charge nurse verified that it was "Jane" and not "Jean." The CNAs also questioned it. The business office manger said she called "Jane's" daughter to verify and it was definitely "Jane" that was going out.
The CNAs had "Jane" dressed, with makeup and jewelry on. She was excited. When "Jean's" family arrived to get her, they were angry that she was not ready to go. "Jane" was devastated.
Each CNA spent their entire 30 minute break with "Jane." One bought her supper from her favorite Mexican restaurant, one prayed with her, and one sang Christmas songs with her.
"Jean's" family said their supper was overcooked because they had to wait for us to get her ready.
The business office manager laughed and informed us that things happen.
Well I'm glad that the CNAs stepped in. I'm kind of petty... So to inconvenience the office manager I might try faxing her private phone number.. This is a GREAT way to irritate someone. I might have a friend do it from their employer (that way they don't recognize the number faxing them). Yes I know this is stupid, but I will admit to doing this before.. I felt better..
I am getting the CNAs pizza on New Year's Eve. The administrator bought each of them soda and a lottery ticket and one won $50. Everyone in the facility knows what happened, so the CNAs are getting a lot of compliments. The maintenance supervisor offered to bury the office manager's car next time he clears snow from the parking lot.
I am getting the CNAs pizza on New Year's Eve. The administrator bought each of them soda and a lottery ticket and one won $50. Everyone in the facility knows what happened, so the CNAs are getting a lot of compliments. The maintenance supervisor offered to bury the office manager's car next time he clears snow from the parking lot.
I work with a great bunch of CNAs!
I like this idea! Yes, you work with a great bunch of CNAs. I hope the patient felt a little better. I'm sure a part of her realizes she was with her "real" family that day!
ICURN3020
392 Posts
Yes, inconsiderate business manager, things do happen....like karma.