Overhead pagin error in the ER

  1. ok so we had this patient, and the general concensus is, they are a little whacked out! along with the family i might add!
    well we were awaiting a call back from the patients pmd (primary medical doctor). when out er doc picked up the phone, i knew he was going to start out by telling the pmd about his crazy (i.e. in this case hypochondriac/munchowsers patient), and why they were here.
    he started out by saying, "you know i'm calling because of this.....(and i knew nut was coming next!)
    when i realized the overhead paging system was messed up, and i could here his phone conversation overhead!

    i ran over and dragged my hand across my throat, as in stop! cut it out! he stopped and looked at me confused.
    i whispered into his ear, the whole thing is being heard over head! he told the pmd to hold on, and put him on hold!

    we then tried a few different lines, and used the overhead a few times, until it started to work normal again!

    well he said, "as i was saying this nutty patient of yours, that is a head case....really has nothing wrong with her that i can find."

    excellent save!!! :chuckle

  2. Visit CEN35 profile page

    About CEN35

    Joined: Dec '98; Posts: 2,120; Likes: 28
    Specialty: ER, PACU, OR


  3. by   kids
    Very good save Rick!

    He owes you REALLY big.

  4. by   CEN35
    yeah somehow i really have this horrified image in my head, as the patient and family hear the physician say something like:

    "i have your patient in here mrs. smith. i don't really think there is anything wrong with her. i really think she is kind of a nut and her family is kinda whacked out also. allegedly she claims........"

    i knew the whole story, and that's exactly how he would have phrased it......

    oh the look that would have gotten! :chuckle


  5. by   kaycee
    Wow, big time save. I think you have the right to his next pay check!!!
  6. by   CATHYW
    Lord have mercy! That would have been about as bad as the President with an open mike! Yikes! There wouldn't have been a sling big enough to put his butt in!

    As an aside, Rick: Munchaussen's
  7. by   ERNurse752
    Whew! Good one!
  8. by   ERNurse752

    You da man!

  9. by   CEN35
    i always think about that one time! it has near happened a few other times. however, that physician went to another one of our hospitals. despite being a physician, he was just an average joe (so to speak). he would just outright tell ya what he thought, hence the nut/crazy person presentation to the pmd.
    while it has happened, or near happened with other physicians....it's not as brutal. the rest are not neccesarily more proffessional, just more medically defined. i think it would be kinda hard for anybody who doesn't work there to figure out what they were saying......lmao!


  10. by   teeituptom
    Howdy Yall
    From deep in the heart of texas.

    I can beat you on that one cen35. It was about a tear ago, and I was helping out by starting a pediactric IV for one of the nurses. You could hear static from the in intercoms going on. The main console is of course at the desk. When all of a sudden everybody heard a conversation start. One of the cardiologists had brought doughnuts for the staff and was telling one of the young female nurses about it. Then he went on to say that the long johns with all the cream in the middle, he had brought were especially for her. You could hear her saying thank you and she started flirting back. Well I couldnt do anything untill I finished the Iv, then I just went up and without saying a thing reached over inbetween them and hit the off button for the system. I thought they were going to die of embarassment. Some of the pts in the ER were amused, some were incensed, some started puking. It was too late to save those two.

    intercoms can be your best friend or in this case you worst nightmare. Served them right, but did we want to listen to that hogwash.

    keep it in the short grass yall
  11. by   CATHYW
    that was entirely gross, teeituptom! i know er and emergency (and medical anything, for that matter) folks have a twisted and warped sense of humor, but that beats all! what those two needed was a few days off without pay to eat donuts and get better acquainted!
  12. by   teeituptom
    Howdy Yall
    from deep in the heart of texas

    Well, Cathy, your right. that was gross and I had to spend a significant amount of time going through the ER and haveing to apologize to patients and families and visitors, which kept ne from patient care. Also I wont even begin to tell you how much time it took with administration on this issue. I did not have fun and it definitely interfered with my time off, and all the documentation I had to do on it.


    keep it in the short grass yall
  13. by   CEN35
    tom and cathy,

    no comment


  14. by   CATHYW
    i just read our two entries with a different emphasis on some of the words. yikes! my face is red! :imbar