Does your hospital have a "Thanks to my Nurse" form?

Nurses General Nursing

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Hey guys! I am working on a project here at my hospital on a way for our patients to send a thank you for good care given. Currently they have to use their TV on their discharge and type how their stay went. My idea was to have preprinted papers that came with their admission papers and they could just jot a note on it thanking a specific nurse or tech for something they did special for them.

We're really trying to raise our Patient Satisfaction on our unit. Anyone have any good ideas?

I wish the hospital I went to had this. I never know where to send praises to. There are quite often nurses that I want to tell did a good job. I wish I could.

Send a note care of the unit manager, with a copy to the DON.

Specializes in m/s, icu.
do any of you think that these types of things tend to emphasize and reward the touchy-feely stuff? it seems to be the aspect of nursing that is most visible to the public. think about it--would a patient ever write a note saying, "thanks for making sure i tcdb'd every hour so i didn't get pneumonia"..."thanks for bringing that critical h&h to the physician's attention"...etc. is being a hand-holding, brow-wiping people person what is valued in nursing? is this what we are subconsciously teaching the public--and ourselves--to value?

:cheers:

dianacs is absolutely right!!

i always hate following the rn's that do too much cutsie stuff!

Send a note care of the unit manager, with a copy to the DON.

should I ask what those names are or on the out side of the envelope should I put:

Unit Manager Unit such and such

and

DON for such and such a hospital

ps thanks for telling me where to send them. There have been so many times I have had wonderful nurses, but have not known where to send recognition.

should I ask what those names are or on the out side of the envelope should I put:

Unit Manager Unit such and such

and

DON for such and such a hospital

ps thanks for telling me where to send them. There have been so many times I have had wonderful nurses, but have not known where to send recognition.

If you call the hospital, the switchboard would probably tell you. Or you can address it to the attention of the unit manager for whatever floor you were on. They'll get it :)
If you call the hospital, the switchboard would probably tell you. Or you can address it to the attention of the unit manager for whatever floor you were on. They'll get it :)

Thanks so much. I will definatilly do that next time. Actually there are a couple of nurses that I will do it for soon. Who I still remember for the WONDERFUL care they gave me. Unfortunitally there are many I remember the care they gave, but I have forgoten their name.

Thanks so much. I will definatilly do that next time. Actually there are a couple of nurses that I will do it for soon. Who I still remember for the WONDERFUL care they gave me. Unfortunitally there are many I remember the care they gave, but I have forgoten their name.

The manager would know who was assigned to care for you. We've even had patients send letters to the hospital (without directing it to our unit) and it gets to us.

The manager would know who was assigned to care for you. We've even had patients send letters to the hospital (without directing it to our unit) and it gets to us.

That is good to know. Thank you so much.

:up:

Do any of you think that these types of things tend to emphasize and reward the touchy-feely stuff? It seems to be the aspect of nursing that is most visible to the public. Think about it--would a patient ever write a note saying, "Thanks for making sure I TCDB'd every hour so I didn't get pneumonia"..."Thanks for bringing that critical H&H to the physician's attention"...etc. Is being a hand-holding, brow-wiping people person what is valued in nursing? Is this what we are subconsciously teaching the public--and ourselves--to value?

Do the touchy-feely stuff & technical expertise have to be mutually exclusive? I expect all medical personnel to be knowledgable, but those who go the extra mile to be compassionate as the ones pts remember most fondly. And as a pt I will be less inhibited to talk about 'embarrassing' health issues to a compassionate nurse rather than to an impersonal technical expert. Also it is so refreshing for a nurse to be humane when a pt is distressed, feels he/she is a burden or a source of annoyance...the nurses I remember the most fondly were those who said "we are so happy to be caring for you..." & showed a heartfelt interest in my overall well-being.

Specializes in Acute Care Cardiac, Education, Prof Practice.

I believe compassion and technical expertise go hand in hand in nursing.

I believe it is something that should be valued in couplet within the realm of nursing practice.

I do not believe that every nurse will have the ability to encompass both realms.

I believe the mushiest, gooiest, most oversentimental nurses I have seen in a room, are also the ones who walk out and roll thier eyes and say the patient is this that or the other thing.

I do not believe in using the name "honey" "sweetheart" "darlin'" (even here in the south). I do not believe it shows compassion, but ridicule.

I believe in respecting my patients, showing that they aren't a burden, being honest about thier care and outlook, and valuing each patient individually.

I am "touchy-feely", meaning I will touch my patients, hold thier hand, wipe thier brow, as well as give them thier meds, and personally have heart palpitations watching them brady just a bit too low on the monitor.

Nursing is wholistic, and that is what needs to be valued.

I believe cards and praise are not intended only for those who dote on thier patients. I believe it is for anyone who exemplifies the profession, whether they be nurse, doc, dietician, housekeeper, cook, or transportation.

I have recently been suggesting the movie "The Diving Bell and the Butterfly" for a very indepth look at the view of patient care from the other side of the bed.

Tait

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