Last night when I called a doctor with test results, I also told him that a family member of that patient had just called with a request (actually demand) for an ortho consult for that patient. He said they should talk to the doctors about things like that during the day when they're making rounds instead of waiting until night to call back up to the hospital and that this patient was admitted a week ago and asked why are they waiting until now to ask for this. I agreed. Anyway, within 15 minutes, there was another call from this doctor. When I came to the phone, he said, "look, I apologize to you for snapping earlier. It wasn't you and I shouldn't have snapped at you" then went on to explain how it irritates him how some people will wait until night to call and ask about things they had ample time to do during the day. I thought that was very nice of him to have thought about how he might have come across to me (even though I really wasn't offended by what he said earlier or how he said it) and then called me back to apologize for it.
Has a doctor ever apologized to you for something?