Concierge Nursing Services

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I am thinking of starting a concierge nursing services in California and I wanted to know if I can legally own this type of business. The nurses will be providing nursing care to pt's. at their home or hotel room. The services will include pt. transportation to their home post hospital/clinic discharge, wound check/care, overnight stay, medication pick-up, helping with bathing, ensuring adequate nutrition, communication with pt's care team regarding pt's progress. This is not a home care agency as we will not diagnose, prescribe medication or initiate care plans. The service is intended for short duration from few hours to few days. This is the alleviate the stress, anxiety or fear families face after their loved one has been discharged from the hospital after a surgery or illness. The transition period is often very scary and that's where we come in. I anticipate that the majority of the clienteles will be post-op including but not limited to plastic surgery or post-partum.

No insurance payment will be accepted but I live in a affluent area so I don't think that out of pocket payment will be an issue in my community.

Any advice will be high recommended. Thank you.

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Specializes in Psych, Corrections, Med-Surg, Ambulatory.

How would this differ from private duty nursing?

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Specializes in ICU/community health/school nursing.

And can you do anything other than driving them, errands, and maybe bathing without a doctor's orders?

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It is similar to private duty nursing with the added benefit of the concierge service for the pt. Services like providing food either by ordering or making it at home, scheduling any other service the client may need or even accompanying a client on an airplane trip. It's really going to be tailored for high clienteles.

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Not sure if at home dressing change order or medication order given to the pt. upon discharge can be used by the nurse. I emailed the BON but haven't received a response yet.

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How would this differ from private duty nursing?

I agree, there are larger corporate nursing agencies who are already doing this. That is not to say that you can't start this kind of business, too and perhaps learn from larger companies who are already providing these private nursing services... but you'll certainly be a small fish in a big pond. Definitely talk to a lawyer, and consult with your regulatory college to learn about Independent Practice and most importantly what kind of INSURANCE you will require and how to go about registering your business.

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Not sure if at home dressing change order or medication order given to the pt. upon discharge can be used by the nurse. I emailed the BON but haven't received a response yet.

In addition to the BON, you should check with your state healthcare licensing organization to see what kind of agency/service your idea would be classified as, what kind of license you would need, and what set of state rules/regulations would apply.

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Hey Ebel,

    Did you ever open your concierge service? How is it going, and how much do you charge hourly and to stay overnight or 24 hour service? Please message me if you get a chance, I really want to open this type of business and would really appreciate any advice or insight. 

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Specializes in Vents, Telemetry, Home Care, Home infusion.
On 12/30/2021 at 10:53 AM, johnny_serna94 said:

Hey Ebel,

    Did you ever open your concierge service?

FYI... Ebel hasn't posted since 2018, might not respond to your request.

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