Complete SOC if patient does not qualify?

Is the patient incontinent and the family is not willing to change them? If the family wants nothing to do with the patient's care and the patient requires more care than the agency can provide, my agency would not allow me to leave the patient without referring to EPS and potentially having them removed from the home, in which case they would not be admitted so no oasis, just a report of some kind on the situation and the referral. If the patient was not being neglected in the home and was admitted, then the oasis would have to be completed. I am sorry, these are sad situations and never easy.

Your first SOC? This is a great forum for all kinds of questions but that situation should be reviewed and answered within your agency with your supervisor consulted. If you haven't consulted your supervisor, you need to immediately to make sure that you acted appropriately in patient's interest as well as how to proceed re the oasis.

ETA just re read that your manager isn't available. Hopefully you've since spoken with your supervisor but you should always be able to have a supervisor or other mentor available within a reasonable amount of time, especially when you're new. I'd flip if my staff were referring to an Internet forum for how to proceed. If you don't regularly have someone, then you should flip.

First- clarify the VNA role in care of the pt- which is not indefinite 7 days per week care. This patient is bed bound and has a stage 3 so they qualify for services. Ensure, especially if they are elderly or disabled, that there is no abuse/neglect going on, if even suspected, report it. Stage 3's mean some very serious teaching is needed at a minimum.

Getting all disciplines involved is actually a good idea, this patient needs help and the family needs a lot of training.