This person is nice, caring, hardworking, and always willing to help when asked. But no one can stand working with her because she's so clueless. I have to work with her all the time and I think it's starting to burn me out. I'm losing patience with her, and she's noticed. I'm looking for advice on how to deal with her nicely without eventually exploding. I also just need to vent!The other day her and another CNA (who NEVER works this wing and had no idea what to do with anyone) took one end of the hall. Normally the residents eat supper in their rooms, but we've recently gotten slammed with a lot of feeds/total supervision with meals, so now we have around 7 people to wheel into the dining room so they can be supervised all at once. I highlighted all the feeds on a sheet of paper and reminded this person to make sure they put all theirs in wheelchairs so they could be brought down to the dining room quickly. She made a comment about me ordering her around.I wasn't trying to be bossy, but if I hadn't said anything, she wouldn't have done it. She's not lazy, she just doesn't think. Everyday I have to tell her who the showers are, or she'll put them all to bed without realizing it. This is with everything. When she works, others end up doing half her assignment because for one thing, she's slow with HS care, and on top of that, she's completely disorganized. Most of the residents on this wing are pretty alert, and they all get p*ssed off at her. She wastes your time by asking you for help and then not showing up or not being prepared. She's always wandering off somewhere. She doesn't know anyone's name. We constantly have to make suggestions to her about how to manage her time.Later on the same day I asked her for help toileting a 2-assist. When I said the person's name i got a blank stare and a "who?" I repeated the name a few times (this resident did NOT just show up yesterday). She agreed to help me so I started down the hall, turned around, and saw her going into someone else's room. I thought "oh crap she's already distracted by something else" and went to go get her. She's in the room getting that resident ready to sit on the commode. I said "can we do my resident first because she's jumping in her seat and REALLY has to go." I get another confused look. It turns out that she thought I was talking about someone else the whole time. These people have COMPLETELY different names and live in rooms at different ends. I don't know how on Earth she heard what I said and had this other person come to mind. So, basically, she drives us nuts. We all have plenty of our own work to do without having to waste time waiting around for her or following behind her getting everything in order while she runs around in circles. WHAT DO WE DO WITH HER?