911 calls and HIPPA

Nurses General Nursing

Published

I was just wondering why 911 calls that are released to the public aren't considered HIPAA violations? Callers are asked about meds they're taking, medical history, etc. Does anyone know?

Specializes in ICU / PCU / Telemetry / Oncology.

OMG already .... it's HIPAA!! :smackingf

Can you give an example?

We can release information that would expedite treatment. Forr example...everyone on my volunteer rescue squad in my very rural area knows where "Joe Blow" lives...a lot of us don't know where 12345 CR 123 is. So...we are going to have a faster response if we are told we have a man with chest pain at "Joe Blow's farm" than if we are told we have a man with chest pain at 12345 CR 123.

Also, if there is a crime scene at an EMS call, I think the crime overrides HIPAA. So...they can release 911 tapes with a caller requesting help because his brother was stabbed.

But...EMS is usually very careful to keep disclosure to a minimum. We have more secure radio channels to call report to the hospital and we almost never mention patient names on the radio. I can think of ONE time in over ten years when a patient's name was mentioned on the radio.

And...most dispatching centers are not exclusively EMS based, so they aren't under the HIPAA law the way that they would be if they were just EMS.

I think the OP is referring to times when celebrity 911 calls are released.

Such as the recent Gary Coleman call.

Correct?

i would think they have been subpoenaed.....

Specializes in ICU and EMS.

In most states, 911 calls are public records.

Anyone can gain access to the recordings by submitting a written request to the local government via the "Freedom of Information Act." Identifying information such as name, address, phone number, and victim/witness information can be removed prior to releasing the recording.

In states not covered by the "Freedom of Information Act," there must be a court order to release the recording.

Specializes in Peri-op/Sub-Acute ANP.

It always amazes me that people want to listen to them. I find them really distressing. Listening to people at their most vulnerable, often crying and hysterical, really isn't my idea of entertainment regardless of whether they are a public figure or not. We live in a very sick world... Some things really just shouldn't be in the public domain.

I was just wondering why 911 calls that are released to the public aren't considered HIPAA violations? Callers are asked about meds they're taking, medical history, etc. Does anyone know?

It is because 911 emergency centers are not covered entities, as defined under HIPAA (below).

http://www.hhs.gov/ocr/privacy/hipaa/understanding/coveredentities/index.html

A Covered Entity is one of the following:

A Health Care Provider

This includes providers such as:

  • Doctors
  • Clinics
  • Psychologists
  • Dentists
  • Chiropractors
  • Nursing Homes
  • Pharmacies

A Health Plan

This includes:

  • Health insurance companies
  • HMOs
  • Company health plans
  • Government programs that pay for health care, such as Medicare, Medicaid, and the military and veterans health care programs

A Health Care Clearinghouse

This includes entities that process nonstandard health information they receive from another entity into a standard (i.e., standard electronic format or data content), or vice versa.

...but only if they transmit any information in an electronic form in connection with a transaction for which HHS has adopted a standard.

Specializes in ER, Trauma.

Certain things are considered public records. In Texas, for example, when you get or renew your nursing license they ask for specific medical information such as have you ever been treated for or diagnosed with yadi yadi. Your answers to the board of nursing become part of the public record! Scary isn't it?

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