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Not that this is a scientific approach, but I have found that if I take the time to visit all of my patients and introduce myself at the beginning of the shift, the lights ring alot less during the shift. I usually do my head to toe and VS at that time and let them know that they are ok. I also try to do a little teaching too. This gives them something to practice or think about. Many light ringers are attention seeking. I give the attention first and then they seem happy. Keeping the water filled and bedside table close to the patient helps also. When I'm in the room I ask if there is anything they need and then make a list. I promise the patient I'll be back after my rounds except for pain meds which I get right away. I explain that I have 11 other patients to take care of and that I will do my best to be prompt. They seem to understand, most of the time, and are usually more patient with me! I think everyone has their own technique to handle the patients and keep call lights from ringing. Anticipating the patients needs before they even know what they want or need saves me time and headaches later. Hope this helps!
I am fortunate to work at a hospital with an excellent nurse to pt ratio, but as everyone knows when one patient is in pain it can mean others may not see me for a while. I try to explain that generically to my patients what the hold up is and have my coworkers cover me while I put out the fire until I can focus on the next need at hand. When I work agency at the busier hospitals with more patients I frequently "find" the call lights well out of reach of the elderly bed bound folks and it is heart breaking (and hopefully unintentional). Easy to say the solution is better staffing, wish we could make administration bed bound in need of Adls and feedings, maybe they would see the light.
We have a pt in LTC who is a neurotic call bell maniac. She is of course the last pt at the far end down a long hallway.
We are about to have her family speed-dial the nursing station phone # into the pt's phone. Way easier to just answer the phone and tell her yes we remember you exist than run to her room umpteen times.
Our call light system doesn't have PA :_(
sometimes the call bells in our hospital are set so that the only one that can see or hear them is me. i know thats what is going on because if anyone else could hear or see them they would answer them. sometimes the other nurses and assistants are standing right under them. they just ring and ring. im finally glad i realized that this conspiracy was going on because it was getting really aggrevating there for a while.
Yesterday I had four patients, which really isn't a lot. Not one of them rang once in all of the 8 hours that I was there. However, seeming that they were all non-verbal, unresponsive,comfort care type patients. I think that I ran more that day than a day when every single patient rings 50 trillion times. There is the turning, the hourly ativan and morphine, the fluid bolus to keep the B/P greater than 80, the tube feeding boluses,neuro checks (all on different patients), I would glady taken the bell ringers any day than that load.
alkat
11 Posts
Our facility is trying to find new ways to cut down on call light ringing. Does anyone have any suggestions you would like to share? We have nursing assistants to help the nurses answer the lights, but we still have problems getting all of the lights answered in the way our management would like (first ring) or even better, no ringing at all.