Call Bell Over Use (Abuse?)

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Looking for what others think is appropriate use of the call bell in ALF. I'm looking for a way to manage over use of the call bell. This is regarding an able body person who may or may not have memory issues. The call bell can be activated as much as 12+ times in a shift. All non urgent/emergency issues. Try re-enforcing call bell is not for requesting a drink, pull my covers up, turn my tv up, down, off, on, what's for dinner, did I eat my dinner and repeated request for PRN (knowing that it is too soon, will tell you what previously said about when they had it and when they can have it again.) need to come to nurses station to request PRN (because this is a constant request).:banghead: Yes pain med has been increased, has been to other doc's, has had multiple test, exams, etc. Pill seeking?? Attention seeking?? Is on psych meds, does see the psychologist when willing, but often refuses. Never applies any of the interventions suggested by psychologist. Where is the line drawn. Don't want to violate resident's rights...

Thanks for any suggestions!

Specializes in Geriatrics.

No, the resident's have call bells in their rooms also.

Specializes in Geriatrics.

About the only way the family is involved is to tell the reisdent to behave. They don't come too often and don't stay long. I think the behaviors had pushed them away. They use to take the resident out, but the resident refuses. Don't know if they would consider going to activies. Good suggestion. I'll have to get social services involved.

Thanks for the input.

Specializes in Gerontology, Med surg, Home Health.

Perhaps the time has come for that resident to move into skilled facility where someone is available 24/7. Do you have a residency agreement which delineates the services offered for the monthly fee?

psych consult? Depression?

wow I have one of these at my place ughhhhhhh the best is when she is sleeping and pushing her vitalink and not even knowing it

at my facility they have one in bathroom one in bedroom and most have a vital link and the ALF

Huh.... we have a couple of those.... our DON solution? "Answer them, this is their home."

Hope you find a better answer!

Specializes in Geriatrics.

Thanks for all the input. :D

Fortunately DON and administration support us in trying to modify this behavior.

It really sucks up staff time when one person (has used the CB over 12 times in an 8 hr. shift) and takes away from time other resident's should have.

Resident doesn't meet requirments for skilled cared.

Come on the call bell isn't for every little things, esp when the person is capable.

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