Burnout

I know now how burnout occurs. It occurs with the death of nursing. It occurs when the compassion well has been overturned by those who insist on inflicting both nurses and patients to the moral depravity of never-ending torturous care. Nurses General Nursing Article

Burnout starts with an oath, taken at the pinnacle of pride and passion when entering a new profession. Burnout starts with caring, which is a quality we hope all health-care workers possess. Burnout starts with hope; hoping that we can make a difference in our patient's lives.

I took an oath on the day of my pinning; my graduation from nursing school. It was the Nightingale Oath. Here is that oath:

"I solemnly pledge myself before God and in the presence of this assembly, to pass my life in purity and to practice my profession faithfully. I will abstain from whatever is deleterious and mischievous, and will not take or knowingly administer any harmful drug. I will do all in my power to maintain and elevate the standard of my profession and will hold in confidence all personal matters committed to my keeping and all family affairs coming to my knowledge in the practice of my calling. With loyalty will I endeavor to aid the physician, in his work, and devote myself to the welfare of those committed to my care."

I have broken every aspect of that oath in my endeavor to care for my patients. My life is not pure. It is tainted with the misery of the broken that I care for. I don't practice faithfully. When my patient of six months is asking for death and an end to the monotonous routine of turns, dressing changes and mouth care, my faith fails me. I no longer have the faith that my patient will live a meaningful life.

I have not abstained from the deleterious and mischievous. Many of the therapies prescribed in the never ending ephemera of standing orders and the imperial standards of care, while trying to preserve the hospital's legal standing, bring harm to my patients. I position them in spine twisting angles which limit breathing and stiffen limbs placed on pillows to elevate bottoms and heels and hands. I have bloodied mouths with the routine mouthcare no matter how soft the sponges.

Every drug that I administer is harmful. I promote blood pressure at the cost of digits. I give life-saving antibiotics, yet I rob patients of their kidney function and hearing. Every drug has a cost. . . .

I attempt to maintain and even elevate the standard of my profession through my intelligence, my compassion, and the eternal search for knowledge. I interweave therapies with the delicacy of a spider weaving a web. If one part fails, the web falls. I manipulate each organ system with a symphony of drugs in an attempt to create a harmonious whole. And when the physician calls me the mindless bedside attendant, or when the physician states that my tasks are so easy that a monkey could perform them, I smile with inner strength because I know that the physician does not even know how to work the pump to infuse the drug, and does not possess the skill to access a vein for their pharmacopeia's remedies.

I have broken confidence with families. I give reality. I give the grand picture. I comment on quality of life and last wishes. I talk of death with dignity. I broach those subjects which are so taboo to us. I give hope. I give reason. I give honesty. I give my heart and I have given my tears. I cannot uphold an image painted by a patient's service of hope and recovery when experience and statistics tell my heart the truth. I cannot support a physician that states a patient will walk out of my ICU when he is so weak that he cannot lift a finger, and can merely shake his head no to decline care. I can only do what my conscience and my heart guide me to do.

I have limited loyalty for physicians. I cannot bear dishonesty. The physician is no longer the captain of the ship steering the course to recovery. It is my job to question, to demand, and when called for, to take a stand between my physician and my patient when decisions are poorly made or when decisions are against my patient's wishes.

The one portion of my oath which I have steadfastly upheld to the best of my ability is that I have devoted myself to the welfare of those committed to my care. I have cared for my patient and my families more than I have cared for myself. I have become the object of ridicule on behalf of my patients. I have, despite great fear, risked myself professionally to uphold my patient's wishes by taking a stand on the patient's behalf.

And now, after having lost another fight on my patient's behalf, I feel like the nurse in me has died. The spark that lit my way to healing and the flame that guided my intentions has burned to ashes in the aftermath of flood reaped upon me. I am morally depraved and ethically sullied and I have become an empty shell.

I am no longer a nurse. I am tender. I tend to the garden of patients with little mind for needs and a conscious drive of simply meeting obligations of care. This is burnout.

Is there a way to re-light the flame of nursing? I think it would take a new oath, one less pure, and one of less responsibility.

Wow, what an eye full from all the responses to this posting. I'm an RN of 30yrs, and have been fighting burnout for most of them. I guess the only thing besides a paycheck that keeps me going in a relatively thankless profession, is the response I get from some patients. Amidst the bureaucratic and administrative jungle we all have to work in, the people that need us the most, give us the most. Job satisfaction comes in many forms. Smiles, verbal Thank Yous, a nod of the head, a handshake, a wink, etc. Policies, procedures, paperwork, and short staffing are all symptoms of the system, and not why we became nurses in the first place. No one ever said it was going to be easy! Unfortunately, a bad day at the office for us has much more impact than most people realize. It may not be a consolation to many nurses, but, believe me, many patients will remember you a long time after they've recovered from whatever led them to the hospital in the first place. We do make a difference! We are also all replaceable. So, do what you can to leave your mark. Learning how to make adjustments to what we have to deal with is the key. I don't have all the answers. Try to leave work at work, and remember that you're not all about what you do to earn a living. You're all, so much more! Good Luck to all on their journey.

I have been a RN for over 10 years and I never thought that Burnout would happen to me. I have been off work now for 2 months after my husband said he didn't want to have to bury me because of my job. He said that I jerked and shook while I was asleep, as well as tossing and turning all night. I had constant chest pain and got physically sick the day before I had to go back to my 3 day stretch of 12-14 hour days with no lunch, no break, no water at the desk, etc... I believed if I did not resign that I would die. No job is worth that. I went into nursing with a smile on my face and I was going to help patients at the time of their greatest need as well as comfort and educate their families. I am an easygoing person who lets conflicts and problems roll off her back. I was known as a caring, unrelentless patient advocate and THAT is what caused my burnout. I cared too much. Just as the other replies have said. It's the nurses who don't care and do the mimimum that don't go through this. It escalated this year when we went to computer charting and I spent more time on an inadequate computer program than being at the bedside. And when the other caring nurses and I brought it before process improvement, they only added more pages to be completed thinking that more paperwork is what improves nursing. There were so many mistakes on the MAR (generated by the pharmacy) that the other nurses just ended up ignoring it and making it through the day. But I couldn't live with that so I call pharmacy for the 10th time in a day to confirm or correct a problem and they say "Why are you the only one that ever finds these errors? And I say "Because I CARE". My whole day was spent doing extra "feel good" charting for corporate, tracking down physicians who spent the morning cutting on a patient and then they are no where to be found for patient complications in the afternoon. And management wanted to know why I called for extra CNA help one day when I had a 95yr. old lady with constant bloody diarrhea that had to be cleaned up every 30 minutes( and the family is in the room, of course), and 3 fresh post op patients with dropping blood pressures, incomplete orders, and pain of 10. What is wrong with me that I could not be 4 places at once. My time management must be off. Of course, all of this running is done with no break or lunch relief because our managers are too busy having meeting after meeting on how to improve nursing in our hospital!

It is also disheartening when you do get a minute to run to the cafeteria and the entire PT dept, lab dept, etc. are all having a leisurely lunch together with no interruptions. It makes you feel as though nurses are the lowlife of the hospital, but yet, there would be no hospital without us. The last straw was when a physician just leaving a hospital budget meeting and doing rounds pulled me aside and tole me to get a post-op patient discharged ASAP because we have a budget to protect. Of course, this patient had not even met discharge criteria enough to even ambulate yet. After many, many meeting with administration (I'm not afraid of them) regarding quality patient care and nursing standards and many broken promises for improvement - it was the end for me.

I have regained my health after 2 months and feel like a new person. Just drinking water through the day and having time to eat a healthy diet helped a lot. I am now in the process of looking for another job. I am a nurse in every sense of the word but the thought of going back to a hospital makes me sick. I would almost rather work at Walmart than face what I know is a no-win situation.

What is the answer? Nurses need more community support and recognition. You always see communities saying " Thanks to our local policeman, firefighters, and teachers. Please come and have a free meal or discounts." I have never seen nurses ackowledged in this way. We are the breath and voice of every patient in homes, hospitals, long term care facilities, and rehabs. But who is our voice? Maybe all of us who care can find a solution. I am Hopeful.

I went to work originally for a not for profit hospital. Originally this was good. I know it was better than the other local hospital. Then a corporation took over and things went downhill for the nurses. JACHO doesn't help either.

Then today, just when I'm feeling down my patient gave me a thankyou card and a hug when she was leaving for me and the other nurses that had cared for her. It was so sweet. That does make it worthwhile

Then I got sent home on low census. The good and the bad of nursing.

I think it really just helps to vent to someone who understands. My friends who aren't nurses don't have a clue what I'm talking about really.

I really do still like my job. I think as I've gotten older, it is just harder to work 12-14hr shifts, even if it is just 3 days a week.

Nursing has changed too. More work on the computer. No paper charting. I know I could paper chart and say everything that needs to be said and do it faster than on the computer.

Now we have medication carts. Computers on wheels (Cows). We don't have paper Mars anymore.

The patients do make a difference. Forget getting any kind of acknowledgement

from administration.

I have been a RN for over 10 years and I never thought that Burnout would happen to me. I have been off work now for 2 months after my husband said he didn't want to have to bury me because of my job. He said that I jerked and shook while I was asleep, as well as tossing and turning all night. I had constant chest pain and got physically sick the day before I had to go back to my 3 day stretch of 12-14 hour days with no lunch, no break, no water at the desk, etc... I believed if I did not resign that I would die. No job is worth that. I went into nursing with a smile on my face and I was going to help patients at the time of their greatest need as well as comfort and educate their families. I am an easygoing person who lets conflicts and problems roll off her back. I was known as a caring, unrelentless patient advocate and THAT is what caused my burnout. I cared too much. Just as the other replies have said. It's the nurses who don't care and do the mimimum that don't go through this. It escalated this year when we went to computer charting and I spent more time on an inadequate computer program than being at the bedside. And when the other caring nurses and I brought it before process improvement, they only added more pages to be completed thinking that more paperwork is what improves nursing. There were so many mistakes on the MAR (generated by the pharmacy) that the other nurses just ended up ignoring it and making it through the day. But I couldn't live with that so I call pharmacy for the 10th time in a day to confirm or correct a problem and they say "Why are you the only one that ever finds these errors? And I say "Because I CARE". My whole day was spent doing extra "feel good" charting for corporate, tracking down physicians who spent the morning cutting on a patient and then they are no where to be found for patient complications in the afternoon. And management wanted to know why I called for extra CNA help one day when I had a 95yr. old lady with constant bloody diarrhea that had to be cleaned up every 30 minutes( and the family is in the room, of course), and 3 fresh post op patients with dropping blood pressures, incomplete orders, and pain of 10. What is wrong with me that I could not be 4 places at once. My time management must be off. Of course, all of this running is done with no break or lunch relief because our managers are too busy having meeting after meeting on how to improve nursing in our hospital!

It is also disheartening when you do get a minute to run to the cafeteria and the entire PT dept, lab dept, etc. are all having a leisurely lunch together with no interruptions. It makes you feel as though nurses are the lowlife of the hospital, but yet, there would be no hospital without us. The last straw was when a physician just leaving a hospital budget meeting and doing rounds pulled me aside and tole me to get a post-op patient discharged ASAP because we have a budget to protect. Of course, this patient had not even met discharge criteria enough to even ambulate yet. After many, many meeting with administration (I'm not afraid of them) regarding quality patient care and nursing standards and many broken promises for improvement - it was the end for me.

I have regained my health after 2 months and feel like a new person. Just drinking water through the day and having time to eat a healthy diet helped a lot. I am now in the process of looking for another job. I am a nurse in every sense of the word but the thought of going back to a hospital makes me sick. I would almost rather work at Walmart than face what I know is a no-win situation.

What is the answer? Nurses need more community support and recognition. You always see communities saying " Thanks to our local policeman, firefighters, and teachers. Please come and have a free meal or discounts." I have never seen nurses ackowledged in this way. We are the breath and voice of every patient in homes, hospitals, long term care facilities, and rehabs. But who is our voice? Maybe all of us who care can find a solution. I am Hopeful.

I am a nursing student and my two best friends are policemen and one was a part time firefighter. Oh and my Mother is a teacher. One trait they all seem to have is this proactive doing good for the community. They also seem to have a lot more time and job satisfaction in my opinion ESPECIALLY compared to nurses. Again in my opinion working in a professional setting SNF, Hospital, LTC whatever has a way of dehumanizing us in the eyes of the people we generally get people at their worst and they generally do not want to see us because we cause pain or in someway generally are related to pain or just plain making people do what they ought to do to live longer, feel better or whatever and it's stuff they do not like and often do not want to hear. Say versus a firefighter comes in saves you from a burning house gets to be a hero and won't tell you what to do. Teachers well they get you in the first years of your life in grain knowledge is power and subsequently money happy life etc. A hero in my book If it weren't for teachers I would never be a nurse. Even policemen who get a lot of flack notice they HAVE TO TELL PEOPLE WHAT TO DO. Also end up saving people by doing what they do and are nowhere near as intrusive as what a nurse does. I think the community just doesn't understand how essential we nurses are. Maybe if we copied the policeman firefighter teacher model we can get through to people the same way...Their stomachs!

Gosh, what a topic! It is so great to read about this from so many different perspectives. I have been a nurse for 29 years and I love my job! I too had burn out- was physically ill and required a mental health break, to recover. Everyone has had valid points, from the cooporate greed, to the injustice of the care ordered and being delivered. How do we as nurses survive? We have to make peace for ourselves within ourselves. Being happy is a choice. We have to remember that we have a given talent and that talents are meant to be used. We have to have good boundaries to be able to separate ourselves from our jobs. We have to nurse our bodies and make ourselves strong. Remember that one field of nursing may not be the best field for you and that when one door closes it is usually b/c another one will be opening. Thats what is so great about this profession. We can be caring, nuturing nurses anywhere we choose to be.

Specializes in Cardiac.

Sometimes I catch a lot of flack when I try to fight the good fight at work. I'm still a relatively young nurse and am still learning my way through the bureaucratic and political mine fields that are hospitals. It's not always easy.

OMG! Are you me? This statement sum me up totally.

Has anyone ever worked in a hospital that really does "care"? I need to know...

No.

Specializes in Nursing Professional Development.
This is all very disheartening. I am going to start nursing school in a month and I'm already pretty sure I don't want to spend my whole career working in a hospital setting. I can't stand money-hungry corporations. In my previous jobs I've seen greed. But to see it in an organization meant to care for people I would be very disgusted. Is this happening in all hospitals? Has anyone ever worked in a hospital that really does "care"? I need to know...

I work for a "hospital that cares" ... with lots of people who care a lot. (and I know that this hospital is better than most because I have worked in several)

However, even in this better-than-average hospital, money comes into play. In order to care for patients, we need resources ... and to have resources, we need to be conscious of the money. Our current health care system is broken, and that has resulted in money being major problem -- even for hospitals that care -- even for people with the best of intentions.

It's not just the "bad guys" who care about money. Even the good guys can't be heroes with the resources they need to do their jobs.

I do understand the need for a hospital to make money. If they didn't make money they couldn't pay me for one thing. They couldn't buy the newest ct machine or have the latest equipment for good patient care. The good patient care is the most important thing to me and sometimes it's just difficult to keep it all in perspective.

I really still do like what I do, most days. I do think I'm leaning toward burnout after 23 years.

I really don't want to discourage anyone from becoming a nurse, although lately I probably have. Maybe I just need a really long vacation.

Nursing is just hard work, physically and mentally. If you have a hospital that cares it makes a difference. Ours used too.

I think that is what changed a lot for me. I work with great nurses and auxillary. I have a great nurse manager. I really need to just count my blessings and go on, but it does help to vent and I think that is what I'm doing here.

Specializes in telemetry, medsurg, homecare, psychiatry.

For one thing, you are a nurse but still human first. I would say you are being a bit too hard on yourself. How about this oath,

"I will do my best to care for my patients, try to squeeze in as many orders in a shift so that the oncoming nurse doesn't complain, make sure I eat a meal at work, listen to my patient and try to console knowing that I am unable to change many of life's unfortunate circumstances, but can still actively listen. Express my views and advocate for my patient, keeping in mind that I cannot always influence the actions and beliefs of others. I will go home at the end of the shift knowing I was only human first, then a nurse.

Specializes in med-surg, radiology, OR.

Yes. Recognition please...from community, media, and even our own kind that had turned into managers. It helps when you feel supported in means of not being in the way between you and excellent patient care just because of the bottom line. No, I am not asking for cheers and tshirts and keychain and mug with cheeky slogans. I am asking for support in terms of better staffing, true shared governance, regular scheduled educational day, etc.

Specializes in ICU.

I hope the responses keep coming. Thank you all so much!

Nurseforlife, I absolutely love your quote. That pretty much sums up nursing . . .

I have found that “burn out” is a term that is overused and misunderstood. I have spoken to many of my friends about the mental and physical “deficiencies” that I would experience, but they could only relate it to being tired and that an afternoon off would cure everything. I was grateful for their sakes that they didn’t understand, but (not to be selfish) it didn’t help me out. A previous writer stated that burn out is with you for life. I believe that to be true. Like so many other diseases, it must be managed with lifestyle changes (easier said than done). I believe that two of the greatest risk factors for burn out are (1) caring more for others than for yourself, and (2) not being able to say “NO!” We must remember that putting our own health first is not a selfish act. If we don’t take care of ourselves, than what do we have left to give to those who are in need of our strength – a mind that doesn’t function properly and a body that is worn down? I was so grateful to find this blog. I have met many “nurses” that are judgmental and couldn’t care less of other people’s needs. Those of us who do must continue to encourage each other and to keep our health so that our patients may continue to have the caliber of advocates that they deserve.