BEST on-line for uniform scrubs

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does anyone have a good on-line source for buying uniforms that they have used ??? i live in a small town, not much to pick from. thanks for any help jill

Ugh, I'm with you....I actually ordered from Best of Scrubs (which is also Tafford) and it was handled poorly. I waited until longer than reasonable, tried numerous times to call (always got referred elsewhere, weren't open, confusing voicemail system, can't get a human) and when I DID get a human, found out that my "in stock" order due to ship in two days was BACKORDERED and might not arrive for weeks! Mind you, I had ordered this in anticipation of GRADUATION, so I didn't HAVE weeks....bottom line is I went nuts on the phone, said if I didn't have my order IN MY HAND in three days I'd cancel and tell all my friends about their "service".... and somehow my order got miraculously delivered within the next few days.

Sorry for the rant....I hate bad customer service, lol....

Glad to know I am not alone. How did you get a human????? All I ever finally get is a person in some call center answering calls. I leave a message and I am told someone will contact me in 24-48 hours. After 3 messages I still have not been contacted. I have even threatened with the BBB. No response.

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Glad to know I am not alone. How did you get a human????? All I ever finally get is a person in some call center answering calls. I leave a message and I am told someone will contact me in 24-48 hours. After 3 messages I still have not been contacted. I have even threatened with the BBB. No response.

It took me a few tries, but I *think* I eventually tried all their numbers--when you called, did you get a recording telling you to call other numbers (for other catalogs)? I seem to remember that happening, where I called *one* company but got the other or something. Each time they denied THEY were the same company! I tried all sorts of numbers from their various catalogs (they dba as yet a third one, I can't remember which).

Frankly, thinking about it, I think what I ultimately did was call their ORDER center and ask for customer service. Calling the customer service numbers resulted in the fiasco above. Yes, that's it....when I called the order dept and she told me I had the wrong number, I told her I was about to flip out if I didn't get a live human NOW. She got one for me, who told me (naturally) that she knew nothing about why my order was backordered, etc...and she swore someone would call me the next day about the problem (at which point I gave the three-day ultimatum).

Perseverence!

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It took me a few tries, but I *think* I eventually tried all their numbers--when you called, did you get a recording telling you to call other numbers (for other catalogs)? I seem to remember that happening, where I called *one* company but got the other or something. Each time they denied THEY were the same company! I tried all sorts of numbers from their various catalogs (they dba as yet a third one, I can't remember which).

Frankly, thinking about it, I think what I ultimately did was call their ORDER center and ask for customer service. Calling the customer service numbers resulted in the fiasco above. Yes, that's it....when I called the order dept and she told me I had the wrong number, I told her I was about to flip out if I didn't get a live human NOW. She got one for me, who told me (naturally) that she knew nothing about why my order was backordered, etc...and she swore someone would call me the next day about the problem (at which point I gave the three-day ultimatum).

Perseverence!

I have called several numbers and I have always been very polite, (with the "call center people"), it is getting me nowhere, i guess i am going to try the ranting and raving approach. I get the same response you descibe when I call the order dept. They say they can only take orders. I have even been told that they do not have transfer buttons on their phones!!! Can you believe that one. I have had it! I hate having to be rude but some people force you into it. Thanks for listening and letting me vent. And thanks for the tips on dealing with these people.

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Specializes in Psychiatry.
I can tell you where not to order scrubs online and that is Tafford. I placed an order on June 13th and I am still waiting for it to arrive. I can not get a "real" person on the phone and I can not get my messages or emails answered.

Oh, I've had great luck with this company and buy all my pants here. I luv their tall inseams that are available and the soft fabric.

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Oh, I've had great luck with this company and buy all my pants here. I luv their tall inseams that are available and the soft fabric.

I'm glad someone did well with them :) But chances are you didn't have a problem with your order, either....once something has to be "fixed", you're in deep doodoo!

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also, allheart.com has a great selection but the shipping takes FOREVER and customer service sucks.

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Thought I would update on my battle withTafford. After another call and email, (not as nice this time), I finally recieved an email telling me they do not carry what I had ordered anymore and my order had been cancelled. They could have told me this weeks ago and I could have ordered somewhere else. But just glad to be done with them. I will NEVER order from Tafford again, good luck to you if you decide to.

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www.uniformadvantage.com It's really good, and a lot to choose from.
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I order from SmartScrubs. Pricey, but I LOVE their cargo pants -- nice heavy, comfy material with reinforced pockets, fit great, lots of colors and they come in tall. Well worth the money -- I can even wear them to the store and stuff and not feel like I'm wearing scrubs. Also love their tops -- they have short-sleeve snap fronts that are perfect for the summer with a little tank top underneath. Tops have loops above the breast pocket to hold pens and badges. Good customer service, too.

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Specializes in Day Surgery/Infusion/ED.

As I said in an earlier post, I cannot say enough good things about this company!

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I've seen lots of scrubs for sale on ebay. I no longer order from uniformcity because they did away with their house brand of inexpensive scrubs and I don't like the print patterns they are carrying. I also don't order from jasco since they merged with allheart. I've recently found uniformadvantage and like their selection. First order came almost immediately.

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Specializes in Long-term care, home health.

I was very happy with my order from www.salusuniforms.com

Great prices ($9.99 for a set!) AND quality, and I received my order accurately and very quickly

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