Published
A couple months ago, I was involved in a case with a bad outcome. I'm now supposed to go in to the quality control directors office and have a phone conversation with the RN investigator hired by the hospital (to review the case). Does this sound typical? I'm of course worried that they're investigating me, and I should be worried about my job...
Back long ago, I had a bad outcome occur with another nurse's patient (not my patient, but I was there) and we were called into a sort of "debriefing"/RCA. EVERYONE who was involved or witnessed the event was there, including the doctor and our nurse manager. It's a good way to get a grip on WHAT happened, what could have been done better, and what we learned. I can't believe your hospital is not doing that. Seems kind of negligent to me. You all need to debrief, in a CLOSED meeting, with any and all providers involved.
And if you do not have malpractice insurance, this may be en eye-opener to consider doing so ASAP.
So, don't panic.
YOu are likely okay, you would know if you did something which resulted in harm.
It is important to contact your malpractice provider.
I would make certain to have a witness present who can hear both sides of any "interview" conducted over the phone.
You are quite correct that your nursing notes will be the basis for finding you innocent of any wrong doing. In depositions the opposing attorneys can be brutal in trying to twist your charting and put intent or knowledge or error somewhere in the "between the lines" interpretations. Stick with the facts. Don't guess. If you don't remember clearly say so. In this instance your interview should be less harrowing that than.
Good luck.
I am very much in need of my own personal malpractice insurance. What companies do you all use? Years ago, I remember one called Nurses Service Organization. Is that still a provider?
It is devastating when you realize that people whom you thought were your friends and colleagues, turn out not to be your friends at all or even honorable people, when they deliberately lie to save their jobs or that of their buddies. It happened to me last year and has changed my outlook on this profession forever.
I have never been interviewed over the phone, only in person. Is this going to court or are they trying to settle. And be prepared to go over every single word you charted. If there is something you are unclear on say you don't remember or recall. If you don't understand something that is asked if you, ask for clarification. And ask if this is being recorded and if you can have a copy or transcript of the conversation. And like everyone said, get in touch with your own legal counsel and have them present if possible or ask to postpone until so.
I am am sorry this is happening. I have been deposed and gone to court several times, it is very unnerving. Good luck to you!
icuRNmaggie, BSN, RN
1,970 Posts
Sorry, RCA means a root cause analysis.
Everyone involved in the incident and on duty in the unit is mandated to attend. The documentation is reviewed and everyone who was present is given an opportunity to explain what happened and what they did to protect the patient. It is an effort to get to the truth when they are receiving very polar accounts about a major incident involving disability or death.
I would be highly suspicious of their motives if there has not been an RCA.