Aides and Nurses - Different Outlook, Lack of Understanding

Nurses General Nursing

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I find a lack of understanding on the part of some of our aides as to what the nurse's view is on certain things.

The aides think we do too many vitals, weights, I & O, rounds, etc. and decide, on their own, that they are unnecessary and do not do them. One of them was in the habit of removing IV's she thought were unnecessary. I reported her after she continued doing this after I'd told her not to. We had to stick the patient 5 times to restart his saline lock for antibiotics. Family was quite angry and I don't blame them. Another nurse told them the truth, though, which made them livid and they c/o to the DON, who fired the tech.

They want to sleep on duty while they are supposed to be watching to make sure nothing happens to mental patients and have a complete lack of understanding, apparently, that the patients will not wake them up to say, "OK, I'm going to kill myself now, or swallow scissors now, or cut myself now, stop me if you can." They do not seem to grasp that not only are they going to be fired and maybe prosecuted, blackballed, whatever if the patients suffer harm but that they are also jeopardizing my license and livelihood and ability to support my family if some investigator decides I was not properly supervising the aides - although how I am supposed to ride herd on them and still accomplish my own work is not totally clear to me.

I spend a lot of time and emotion on trying to make clear what I expect of aides, one thing being that they need to tell me if they need to leave the floor, other than for a quick potty stop. And if I say that they need to wait until their peer returns from his break, they need to wait. Some are wonderful, some get huffy, I hate all the upset and anger they toss my way at times. They do what I say, though, like it or not, as I have made it clear that I will do the write-up's that are sometimes necessary if they don't. They might not like me but I have earned their respect and they know not to cross me. Actually, I think they like me well enough and I even like them.

How about you? Do you have such troubles? Do you have the respect and cooperation of your techs? Do you like being in charge? Do you enjoy working with unlicensed staff?

I've been a CNA since my senior year in high school (1983) and now with my children grown, I'm starting my final semester of nursing school. After reading some of these postings, I cannot believe the total lack of respect some CNA's have for their fellow coworkers. I've worked in many places, currently on a med/surg floor, and I would never dream of overstepping my bounds and possibly injuring a patient. The nurses in this facility are the best I've ever worked with. We work together and it doesn't matter how many patients anyone has, we have one common goal, and that is to provide safe patient care. Since I've worked in this hospital, I've seen one CNA who thought that since he was applying for nursing school, he should be able to flush IVs, take down VAC dressings, and change dressings on post-op hip replacements. He was promply fired.

I see qualities in some of the nurses that I work with that I hope to mimic, and I see some that I will avoid at all cost! I'm thankful for my years of experience as a CNA and I hope to be a terrific RN.

Ellie

Specializes in Cardiac, ICU, EP, CCU.

I worked as a CNA during nursing school, then worked alongside of them in all of my RN jobs. Like a previous poster has said--the good ones are worth their weight in gold and can make the nurses' jobs so much easier. And they know it. Nurses have to be very diplomatic and cultivate a good relationship with support staff if they want anything to get done. It's just the way it is.

That being said, many hospitals in my area including my own are looking into moving away from CNA's. There are already 2 or 3 pilot floors in my facility which have gotten rid of all CNA's and use only RN's with a smaller patient load. These floors have very high RN and patient work satisfaction rates. My own floor is said to be moving towards this goal in 2 years and quite frankly I welcome it.

I try to be a valuable resource to my nurses, and will do so no matter what the circumstance may be. As a current aide, I personally feel that the nurses need to become an aide prior to, or during, nursing school in order to know where the other side is coming from. IMHO, though...

I am with you in that nurses need to become an aide prior to, or during, nursing school in order to know where the other side is coming from.

One of my most favorite nurses graduated just recently, but prior to becoming a nurse, she worked with us for 10 years as a Tech (the hospital did away with CNA title, as well as with Nursing Assistant title.

They call us Patient Care Specialists (PCS). My friend/coworker April was a PCS all those years before becoming an RN. Because of her years of experience as a PCS, she now has a different poit of view about us Techs. This little lady is a joy to work with. If she sees that we are buried she comes to help. Sometimes I have to stop her from doing my work (turning patients, collecting blood samples, etc.

I am blessed in that there more nurses in our unit that work very well with us. Marjie for example, every time I ask her if I can watch her do a more complex procedure, she lets me. Although I am just a tech I am constantly looking to learn more and more about the nursing world as well as I am learning treasures on human behavior.

I am a senior in Psychology, and a junior in nursing. I have never oversteped my boundaries with my nurses. Even though I have some knowlegde and some training from nursing school, I will never fall into this trap.

A lot of our nurses have to do my job when someone call in sick too late in the day. So an RN has a chance to do all that we do. Many have said that it is hard work.. a few of them feels like the work is beneath them.

I love all my night nurses. They do a fantastic job in our older than dirt unit :up: And sometimes they even say thank you Kat for a job well done:caduceus:

Welcome to the world of people. It all is a matter of respect which is going down the tubes fast these days. Doctors w/nurses...nurses w/aides and so forth..... I believe the bottom line is to work diplomatically and tactfully at getting along with ALL people because we all need to work together. Conflict resolution... I think time would be better spent learning this all around because it is ultimately the patient that suffers....us workers...just get our feelings hurt.

Specializes in clinical, HH, consulting.

You are too difficult to use and I do not have the time to work it out. But, I'll keep trying off and on.

Specializes in Med/Surg, Progressive Tele.

Interesting Thread....

Like most of you, I was a CNA, before becoming a LPN so I know what its like to work as a CNA, you feel like you are getting dumped on. I have had many a conversation with CNAs regarding this, and to try to get them to understand the differences and the amount of responsiblty that is put on the nurses shoulder. Some get it, some do not. I think what really gets me the most if when you have a CNA who knows what needs to be done and doesn't do it. Then when you remind them, you get the "well you have good 2 good legs, go do it yourself" lecture... I had that happen yesterday 1-7-08 and I normally laugh it off, but this time I reminded this certain CNA that, if I'm busy doing your job (the CNAs job) who is doing my job, since you are not a nurse you can't do my job. this particular CNA did everything she could to hide from me the rest of the shift. She has been written up many time about her attitude and the lack of respect she give the nurses.

I agree with one of the other post regarding the breaks, I have worked through my lunchs, either catching up on my charting (and eating lunch at the same time) or just working the whole shift. Then the CNA will just leave (without saying anything) the floor for thier lunch.

I wish I knew what the answer was, but I belive it lack of education of what the nurses really have to do..

Tony

Specializes in Med/Surg/Tele.

I have found that my techs or PCA's where I work have been a blessing from above. I make sure that if I need frequent vitals I remind them every so often, oh by the way did you remember to get the vitals for Mrs. so and so. I believe that if you have a mutual respect that makes a big difference. I have no hesitation if I'm asked to helpout with a boost, etc. And I will usually make it clear that if you need any help, let me know. Also, I will explain certain things, if there's a remrk made about what the big deal is for daily wts, etc. I will take a few seconds to explain the reasoning behind the chore. When someone understands why it is being done, they are more likely to comply with it. Also remember that they are busy also with their work, and maybe consider doing rounds together once a shift. You can go in the room, have an extra hand to turn the pt while you check their sacrum and listen to their lungs. While your in their you change the brief, or whatever, while you're assessing pt, Pca can get vitals, change trash, etc. And then you can move on to the ext pt room. Then when you sit down to chart, all of your pt are repositioned and comfy, and it will be easier for the PCA to answer call lights and keep up with other things.

Specializes in urology, pediatrics, med-surg.

OK, I'm one of those "worst" CNAs (in the words of an early poster) because I'm a tech who is also a nursing student. I started out wanting to be POed and defensive, but really I can't. There's a lot of truth to the things said here. *However*.... I do have some thoughts I must share.

1. I am a #$%# good CNA and will do all in my power to assist you and to make my patients as comfortable, safe and healthy as possible. DO NOT automatically lump me in with that lazy, useless one you had to work with yesterday just because I have the same job title.

2. I will never intentionally or knowingly overstep my bounds as a CNA, in spite of or because of my nursing school knowledge. If I do, please immediately straighten me out in whatever way necessary. And any CNA that does so regularly is dangerous to his/her patients and is in the wrong job.

3. As someone else pointed out, respect must be earned, but if you will treat me with respect and courtesy, I will do the same for you. This does not mean you have to be overbearing or pushy or bossy. And just as there are nurses that simply are mean or rude people, there are CNAs that are that way too. Some people you just can't do anything about. Don't throw out the baby with the bathwater.

4. I'm certain that as a CNA I do not fully understand the scope of your job. If I did, your job wouldn't require all that time in school. That gives me no right to assume you aren't doing it. However, your not seeing me for a few minutes also does not give you the right to assume that I'm not working. Today I spent nearly an hour in one person's room. Trust me, it was necessary...she had it 85 degrees in there, I wasn't there for my health. But I was doing what was necessary to care for her. So please don't assume I was hiding from you or otherwise trying to shirk my other duties.

5. Just as you're busy, I also have a list of things to do that will likely take me all shift. I don't mind being asked to do additional or supplemental tasks that will assist you with caring for the patients, but please don't ask me to spend half and hour tracking down a piece of equipment to test a patient and then act annoyed when I finally find you to give you the result. If it's not important enough for you to know the result, was it really the best use of my time?

I could go on, but I'd better not. I'll just finish by reiterating that there are bad CNAs who see it as a rotten job they're stuck in and doing because they think they have no other option. I get angriest when I'm lumped in with them as useless by nurses (or other medical personnel), who tend not to want to acknowledge that there are also rotten nurses (and other medical personnel) out there. However, I've recently changed to a new job at a hospital and I have to say that I have yet to run into a nurse that treated me poorly, and I'll bust my tail for any one of them. I consider myself lucky.

Specializes in Med Surg.

I was a CNA before a nurse as well, and through nursing school. The biggest complaint I constantly hear is that "all the nurses are just sitting on there butts staring at the computer screen, while Im busting my butt". I tried to patiently explain to them before I graduated that a huge part of a nurses job is charting!! If you didnt chart it, you didnt do it?!?!?! But thats just it... while many nurses can relate to CNA's they cant relate to nurses because they dont have the same focus/goals. Which is fine... thats why there is a difference of pay, initials ect... But anyway, point being that I find a lot that if you just take a minute to point out to them that Im not just sitting on my butt staring at the computer Im doing a very important aspect of my job but as soon as I finish this patient I will come help "you" if needed. Or give me a second to save this charting and I will be there. I work nights and we frequently have one aide or tech to 22 patients on a med surg floor.. as an old CNA who frequently worked alone with 24 tele patients I can relate to the frustrations. I will never be the nurse who WALKS OUT OF THE PATIENT ROOM TO GO DOWN THE HALL TO FIND THE NA TO ASK THEM TO PUT THEIR PATIENT IN THE ROOM THEY JUST LEFT ON A BEDPAN!!!

Specializes in Neuro, Cardiology, ICU, Med/Surg.

Seeing some of these postings reaffirms that I love my floor. I work as a PCA while finishing my accelerated BSN nursing program. I've got one semester to go. As such, I have a great deal of knowledge that some long-time PCA's may not have. Still, scope of practice is what it is, and I would never overstep mine. I can, however, use my brain and my assessment skills, which can be of great help to the nurses in addition to my muscles. I also know that I still have a lot to learn. My nurse colleagues are great at showing and explaining stuff to me.

We have 19 beds on our floor, and I frequently work the evening shift and am usually the only PCA on duty when I do. During the day shift, we usually have two.

I have always been treated with respect by the nurses on my unit, and usually am thanked profusely at the end of the shift by at least one nurse. I am also sure to thank the nurses for helping me out with patients whose care may have been assigned to me, but I was detained in another patient's room for an extended period or whatever. I can't speak for the feelings of the other PCA's on the unit, but I feel like I'm treated with respect and appreciation by the nurses (and most of the patients).

This is for Weird RN, I received my CNA certification in Oct 07, and I am currently working for Extra Care which is a part of Hospice, and I would like to tell you that my focus when I'm caring for a patient is NOT a paycheck and putting food on the table. I really care about these people and I'm eager to learn more . Besides in case you didn't know CNA's aren't exactly on the top of the pay scale.

I hope to be working in a hospital some day, and I only hope that all the nurses are not like you. I am also planning on going on to get my nursing degree and I will remember where I started.

Try saying Thank You once in awhile and show a little appreciation it will go a long way.

Also don't just assume that your aides know how to do something, you may have to take a minute and explain, I know I have tons to learn.

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