I didn't like 3 Interim offices I have dealt with in the past. Disorganized, never backed employees, "ghost booked" shifts, and on and on.
One time I went to a hospital and saw the unit schedule. My name was down for like 60 hours for the next week. I never booked these! They were also all over the place (one day 7p-7a next day 3-11, next day 7a-7p, and so on). I talked to the Interim manager and she said that this was common practice to "protect shifts from other agencies". I told her she would not be using my name to do that anymore (my reputation and lic was on the line NOT theirs), and she would also call and explain that there was an error on THEIR part, and I was not scheduled for those days. I was VERY angry when I insisted on this. She said she would do just that. I was to be out of town the entire next week, so I knew I wouldn't be working (so did they). I booked shifts for the following week though, so when I came back I would have work to go to. I had about 50 calls on my answering machine when I got back. All from Interim begging me to work those shifts. The next day I went to my first scheduled shift back. I was promptly notified that I was a DNR for no call no shows last week. I was SO MAD MY HEAD COULD EXPLODE. I went directly to the unit charge and told her what happened last week. She told me she would look into it and get back to me. She also said my shifts had been replaced already. I went right to the Interim office and guess what?!? The manager was "busy". At least that is what the staffer told me. I said I would wait for her right there then. The staffer was confused, but said it's gonna be a while. I said, seeing as I am a DNR for NO REASON and I now have no shifts, I think I can wait. An hour passed, no sign of the manager... another passed, still no sign of her. Another 30 minutes passed so I went to the staffer and asked what could possibly take this long? She said she was "just busy". I said, "I'll go see if I can help then," and walked right into her office. She was dumbfounded. Funny but she was playing solitaire on the computer, hardly BUSY! I then posed all my questions to her in a not so pleasant manor. She first acted like I didn't know what I was talking about. Then it went to "you don't understand how this side of nursing works". Then it went to, "I'm sorry but you should have been here to work." I told her I never booked the shifts for the hundredth time. Then I told her "you already told me what you do, so don't lie". She said, "I don't have time for this." I told her now is a good time for me, solitaire can wait. She then threatened to call the police! This whole time I have been VERY PO'd but never to the point of threatening harm. I told her that's not the call you NEED to make. Then told her I'll just go back to the facility and speak with the VP (I knew her from a long time ago but we weren;t exactly chums). She told me she'd like to see me try.
So.... I went and talked to the VP. My DNR was lifted and I was promptly back at work there through their NEW staffing agency.