Advice for New CNAs

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Specializes in Alzheimers and geriatric patients.

Hey guys. My LTC just went through a major hiring spree and on one of the girl's first day she asked me if I had any tips for a new CNA with her first job at a nursing home. Remembering back to how hard it was for me in the beginning, I decided to make her a list of all the things I wish I had known. If anyone has anything to add feel free! Good luck to all of you starting a new job as a CNA!

1- Go in with realistic expectations. It would be nice if being a CNA meant spending hours talking to residents, but in reality, being a CNA is about giving baths, changing people, cleaning up puke and a number of other unpleasant duties. I will never forget when a new employee came to me crying because I asked her to help clean up a resident. I offered to help her thinking she was nervous, but then she said "I'm not scared, it's just to gross, I can't do it". I'm not sure what she thought she'd be doing, but obviously the idea she might have to deal with poop never crossed her mind. If you go in knowing what the job REALLY entails, you will be more prepared to handle your job responsabilities.

2- Don't assume you know everything beacuse you passed the course. There are some things that school doesn't perpare you for. Even if you did a skill perfectly with the manaquin, you might need help doing it to a live person. I know the urge to make yourself look knowledgable is tempting, but it should never be at risk of hurting a resident. I've had new employees try to do mechanical transfers alone, just to prove they could. Yes, I understand you know how to operate a hoyer lift yourself but we use 2 people for a reason. Don't try to do more than you're comfortable with just so everyone thinks you're a star.

3- Ask Questions. If you hve a question ask! I've been a CNA 5 years and whenever we get a new resident I alsways drill the nurse about them before giving care. Yes you can find out a lot for the care plan, but I like to know what kind of mindset the resident is in, when they like to wake up, etc.. If someone is hateful to you because you ask questions, find someone else! Never do anything you are unsure of because if you hurt someone it's your behind.

4- Don't get sucked into the trap. The trap meaning gossip of course. Whenever all the older CNA's start ripping so and so a new one, the urge to join in might tempt you. You want to fit in with these new co workers. But trust me- in the long run you will get branded a gossiper and the people who really count won't want to deal with you. Also, there is always work to do, so if you have time to gossip, you have time to do nail care, or fit in another hall check!

5- You will be slow at first! Everyone who says they rocked it their first day is lying. I have seen countless CNA's come and go, and not one of them was awesome at first. what matters is your effort and attitude. My first day on the hall by myself I had 7 baths and about 5 1/2 hours to do them if you take out meal times and such. I got done 22 minutes before my shift was over! I was awful! I was so nervous and scatterbrained! Not to mention my co workers wouldn't help me with anything and later complained they would NEVER work with me again. Talk about a first day! But after 6 months I was voted rookie of the year. It took me a month to get in my groove but once I did I was fine. And you will be to!

6- If you see something that goes against what you were taught ask before you complain.

Sometimes we do things differently than you were taught in class. As long as it's safe (obviously any kind of abuse is grounds to immediatly tell the nurse!) then before you complain ask the nurse aide why she does it like that. I had a new CNA get snippy with me passing a tray and not setting it up. Had she been polite and said "why did you not set up that residents tray" i would have told her how the resident in question is independant and won't let anyone touch her tray. Instead i told her at lunch she could pass the tray. Sure enough after she just started arranging the tray the resident started having a fit. Yes it was a little tough love but she had to understand that I know my residents, and if she has a question about how i handle my residents she should ask, not accuse me of being a negligant CNA.

7- Don't let the other CNAs abuse you. Yes, you will be told what to do and that's okay at first. but never let a CNA bully you, give you an unfair workload of not allow you to have your breaks. (yes i'm speaking from expirience). In my first week I was given 2 mechanical lift residents who both had no mobility and weighed over 300 pounds each. Not all that bad but that morning they both had to be ready to go out at 7:00. There was no way it would have been done. Thankfully the nurse overheard and told them absolutly not. Another time after the other 3 nurse aides had taken breaks they told me I didn't have time for one. Well I took one anyways. Other nurse aides will try to pass off whatever they don't want to do on you. If you are being treated badly tell someone.If you always have 10 baths while the others have 6, tell someone.

8- Know that you can do it. I always joke that I was the worlds worst CNA, and that if I can be where I am today then anyone can. This is not like other jobs. You have the overall job to get down as well as 35 different residents to learn. It will take some time but when you get a routine down you will be fine. Don't get discouraged because after a week you aren't doing as well as you thought you would. It will get easier the longer you work there.

9- Never be disrespectful when a resident has passed away.

The only girl I have ever gotten fired was over a residents death. We had a very picky woman on our hall but she was nice, just a lot of work. As a result a lot of new people didn't like her (she took a while to grow on you). She died unexpectaly one day and after I had finished her bath I went out in the hall to talk to her family. A few feet away a new employee was laughing and having a good ole time. when the residents family went in the room I calmly told the girl it was disrespectful of her to be laughing so close to the family and could she go down the hall. She replied"i'm not sad that old bi*** is dead, because now I don't have to deal with her stinky a**" I saw RED> I told her to get off my hall immediatly. There is no excuse for behavior like that. Even if you didn't care for a resident, they were someone's family and should be treated with respect.

I hope that this has helped someone out there. I hope you guys get jobs at awesome facilities where the other nurse aides are nice to you, and there is an awesome training program. If not just hang in there. CNA's are the unsung heros of the healthcare world but what every one of you guys do makes a difference.

God Bless,

MIMI

Specializes in LTC.

This is a cool thread.

Be considerate to the other CNAs. This means:

- Don't start washing people up before the meal trays are picked up, leaving your coworkers to do it all and get behind in their own work.

- Don't recruit someone to help you transfer a 2-assist without having everything set up. They don't need to waste their time standing there while you hook up the lift or put shoes on or whatever.

- Don't "reserve" the shower by telling everyone you're going to use it next unless you plan on actually being in there within the next 5 minutes.

- When someone asks for your help with a transfer, don't stop and answer call bells along the way.

- thank people

Other tips:

- I'm working with a new CNA right now and I've noticed that when I ask her for help, she helps me, and then hangs around the room. I have to tell her she can leave. Remember- you have your own work to do. Say "all set in here?" (which is a rhetorical question) and scurry out. If I'm not in a big hurry I'll stay and help empty out a commode or grab the laundry or something, but it's not an obligation. I don't expect other people to do that when they help me.

- I've also noticed the new CNA allowing another aide monopolize her. I come back from my break and the new aide has nothing done because she's been helping the other one with everything. So then I have to pick up her slack later. The other aide is guilty of doing a lot of the inconsiderate things I mentioned earlier- if you get someone like that don't be afraid to say, "I'm too busy for this. I'll come back when you're ready."

- Keep the needier residents informed about what you're doing. Tell them before you go on break or plan to be indisposed for a while. It saves you from having to hear them b*tch later.

Specializes in Alzheimers and geriatric patients.

LOL. I hate when they ask for help with the transfer and when you get there they haven't even got the person dressed or anything!

This is more than awesome of you to share!:redbeathe

Wow about the transfer thing. I've been doing that lately :o:o not on purpose but if I'll ask for help with a two person assist and then the person will come in and I wouldve forgotten to put the shoes on and I NEVER have the person connected to the hoyer completely. I didn't know that! I'm so nervous with hoyers that I feel better when an experienced aid watches me actually connect the person. Those residents are so heavy and the hoyer creeks and it's so scary to me. Today the nurse told one of the nursing students that were doing there clinicals at my facility to get me to help them do the hoyer ..this is my second week by myself..so I told her to get a third person. But thanks now I will try and get the resident all buckled in before I get help.

Oh yea and another one that applied to me was NEVER transfer someone by yourself if you're not sure if they're a one or two person assist. I did that like my first week and almost caused a fall! I had my gait belt on this resident tried to pick him up poor thing was dead weight and I didn't know it. I almost collapsed. thankfully he had a recliner right by his bed and I kind of tossed him in there until someone came in to help me!

Specializes in Alzheimers and geriatric patients.

If the person isn't connected to the lift it doesn't bother me to much but i've actually been called away to help a lift and the aide hadn't even given the bath yet!! I didn't even know what to say! I'm sure you're doing fine. Just always check the care plans to see about asists. If anyone has any questions about something specific feel free to ask.

Specializes in Alzheimers, geriatric, rehab, psych.

I'm glad to hear these stories and advice! I have been bullied or ignored when asking for help from the senior lna's. To the point that I started 2nd shift to get away from it! It does seem that if you look like you can't pull your weight by even one lna then you get picked on even when the assignments are really unfair.

Specializes in Alzheimers and geriatric patients.

yea- nurses do tend to eat their young!

On that note

Always remember how it felt to be new. Now generally I have found that after a few new people get hired the other new people are more accepted, mainly i think because the older employees want help torturing the new girls. Please don't get sucked in. Remeber how nervous you were you're first few months. Always be that nice nurse aide who helps out her co workers. Try not to judge to harshly if someone is having a rough time getting the hang of things. And even if you were given an unfair workload, now is not the time to do the same thing to the other nurse aides coming in, even if you feel you should because it was done to you.

Specializes in 12 years exp in corporate healthcare.

Wow!!...Those were awesome words of wisdom and powerful advice! Thanks a bunch!:up:

I will have to remember this thread when I start my job next week.

Specializes in Alzheimers and geriatric patients.

Good Luck at your new job!!

Specializes in I'm in on a floating NA team so I'm all.

I'll be working as a float in a hospital starting in 2 weeks so I'm sure a lot of this will help me so THANK you SO much for posting this!!!!:yeah:

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