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maybe she read it that way. apologize and move on.
i was caring for a very sweet aa lady, w/ tka and asked if there was anything special she wanted me to do for her hair. she got all upset and said i was a racist. i was shocked by this, as i was only trying to care for the 'whole person'. how would you handle this?
You document any negative comment/action to cover all bases. In this case, to cover the possibility that the pt might later file a complaint against the OP for being racist.
Yes, Thank you, that is why I always chart anything said that could come back to haunt me. Even if a pt. calls me a "78ioaufj##" I will chart that "while assessing pt. IV, pt called this nurse a ,&*^%_ and said' leave me alone!". This nurse attempted to reorient pt to time & place and reassure hospital personnel here to help pt, yadayadayada.
vickynurse
175 Posts
I was caring for a very sweet AA lady, w/ TKA and asked if there was anything special she wanted me to do for her hair. She got all upset and said I was a racist. I was shocked by this, as I was only trying to care for the 'whole person'. How would you handle this?