home based triage pay???

Specialties Triage

Published

I think I have found and read all the posts about triage pay. But none of them have helped me. I am an RN and work from home for a home health and hospice agency in the northwest. We've experienced a lot of great changes in our agency over the past year but the changes have caused the Triage work to become more demanding. I'm trying to find out if our pay is high, low, or average. I work from home and need to be close by my office during my working hours but (except for Saturdays 8-8 and Sundays 8-8) I don't get a continuous flow of calls. I work 7on/7off with my hours being from 1630 - 0800 m-th and Fri 1630- Mon 0800. The triage person also covers any holidays the office is closed (like this coming Good Friday). I average about 40 hours per week and 80 calls during a regular "on-week" with an average of 50 calls over Sat/Sun. One person mentioned they worked for hospice and worked 7on/7off but didn't explain how they are paid. Does any other triage nurse work hours like this? If so how are you paid? Salary? Hourly? Per call? other? We're paid salary for 40/week and our hourly pay is about the same as nursing home RN pay. Any info would be appreciated. :bow:

Specializes in BNAT instructor, ICU, Hospice,triage.

You can just do a search for telephone traige, or telehealth or phone triage and you come up with lots of companies. Most of them have a place where you can contact them or send them your resume. I found my job through Craigslist but my co. no longer advertises through Craigslist anymore.

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You can just do a search for telephone traige, or telehealth or phone triage and you come up with lots of companies. Most of them have a place where you can contact them or send them your resume. I found my job through Craigslist but my co. no longer advertises through Craigslist anymore.

What company do you work for please?

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I work for a Hospice is South NJ and I work 7 on 7 off. I get a salary which equals 30 dollars an hour plus my travel miles when I make visits. I do not get many calls during the week, my weekends are busy though.

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Specializes in Critical Care, ED, Cath lab, CTPAC,Trauma.

I am in the Boston area. I have been a nurse for 31 years. I have dermatomyositis (an auto-immune MD type disease) I can't work in the hospital but I would love to phone triage but I am having no luck. I am going crazy not being able to work!!!!!! If anyone has any suggestions for companies PM me! PLEASE!!!!!!!!!

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just saw this pot thpught i'd share

http://inlandempire.craigslist.org/hea/2169309315.html

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What companies are you guys working for? I'm very interested in these type positions.

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Specializes in Critical Care, ED, Cath lab, CTPAC,Trauma.
What companies are you guys working for? I'm very interested in these type positions.

I think it all a lie........I posted back in 2010 for suggestions and you're the first to post.....If they have the jobs they aren't sharing....:lol2:

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I think there really are telephone triage companies. I have googled them and got a few listed. But how well they pay Or if they re done out of your home, I don't know. I know that there really is telephone triage- I do it at my current position but that is in a family practice office- I spend 85-90% of my time(8 hr day) on the phone. I have my own office, my own computer and my own phone. I get callers with symptoms- abd pain, chest pain, sore throat, fever flu. I am asked for med refills and specialist referrals also. I think my triage is a bit different than what is being discussed. I only get calls from my assigned patients. I can get the same patient calling me 2-3 times a week. I am assigned to 2 providers and we only have approx 2,500 patients. I also have walk in face to face patients that sometimes need triaging to urgent care or the ED.We take turns being on the RRT team for the clinic. There are 4 other RN's in the office with the same patient load. I think what is being discussed is call center type calls for a larger membership or network- similar to an agency that an insurance company or a number of medical practices would contract with. There is no face to face direct patient care. It's all telephonic. The calls could be from a certain geographic location.

There are a number of telephone triage sets of protcols-(1) Woodke (adult, peds and OB/GYN protocols), (2) Wheeler- (Adult,??Peds and OB/GYN protocals) and (3) Barton & Schmitt-( Peds protocols only). Telephone triage is under the Ambulatory Care Nursing speciality and can also qualify for Med/Surg.

I have been doing this for over 1 year as a temp on a military base and I love it. I found this position on USAJOBS and applied for it over 2 yrs ago when I was on unemployment for 7 months before I was called for an interview and with the stack of applicants- I was surprised I got it. I haven't been this happy with a nursing position in YEARS. I work with a really super group of people. I hope I never have to go back to the hospital floors again. I used to think hospital nursing was the only kind of nursing I would consider. Like some one else said- the only good thing about the hospital is the pay. My position doesn't pay well- approx $12.00/hr less than what I would make in the hospital. It took approx 7 -8 months before I overcame the learning curve and that was with 30 yrs of acute care bedside experience, including critical care experience. A 'walk in' respiratory pt would probably scare me but they scared me in the hospital also (even with all the resources avail.at a blink of an eye). Telephone triage- My favorite nursing

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Specializes in Critical Care, ED, Cath lab, CTPAC,Trauma.
I think there really are telephone triage companies. I have googled them and got a few listed. But how well they pay Or if they re done out of your home, I don't know. I know that there really is telephone triage- I do it at my current position but that is in a family practice office- I spend 85-90% of my time(8 hr day) on the phone. I have my own office, my own computer and my own phone. I get callers with symptoms- abd pain, chest pain, sore throat, fever flu. I am asked for med refills and specialist referrals also. I think my triage is a bit different than what is being discussed. I only get calls from my assigned patients. I can get the same patient calling me 2-3 times a week. I am assigned to 2 providers and we only have approx 2,500 patients. I also have walk in face to face patients that sometimes need triaging to urgent care or the ED.We take turns being on the RRT team for the clinic. There are 4 other RN's in the office with the same patient load. I think what is being discussed is call center type calls for a larger membership or network- similar to an agency that an insurance company or a number of medical practices would contract with. There is no face to face direct patient care. It's all telephonic. The calls could be from a certain geographic location.

There are a number of telephone triage sets of protcols-(1) Woodke (adult, peds and OB/GYN protocols), (2) Wheeler- (Adult,??Peds and OB/GYN protocals) and (3) Barton & Schmitt-( Peds protocols only). Telephone triage is under the Ambulatory Care Nursing speciality and can also qualify for Med/Surg.

I have been doing this for over 1 year as a temp on a military base and I love it. I found this position on USAJOBS and applied for it over 2 yrs ago when I was on unemployment for 7 months before I was called for an interview and with the stack of applicants- I was surprised I got it. I haven't been this happy with a nursing position in YEARS. I work with a really super group of people. I hope I never have to go back to the hospital floors again. I used to think hospital nursing was the only kind of nursing I would consider. Like some one else said- the only good thing about the hospital is the pay. My position doesn't pay well- approx $12.00/hr less than what I would make in the hospital. It took approx 7 -8 months before I overcame the learning curve and that was with 30 yrs of acute care bedside experience, including critical care experience. A 'walk in' respiratory pt would probably scare me but they scared me in the hospital also (even with all the resources avail.at a blink of an eye). Telephone triage- My favorite nursing

Thanks......:)

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Specializes in LTC, Disease Management, smoking Cessati.

No Lie here... I work for a major Insurance carrier and have been doing telephone triage for 10 years.... do your homework, and research the field...it's out there....

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I think it all a lie........I posted back in 2010 for suggestions and you're the first to post.....If they have the jobs they aren't sharing....:lol2:

Esme,

I tried to pm you, but I can't figure out how to do it.

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Esme,

Looks like I can't send a pm until I have 15 posts. Have you tried careerbuilder? You can put telephonic nurse in the search and find jobs that way.

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