The main thing is some of the larger medical centers use a "scoring system" during your interview. I use the applicants Resume and Cover Letter as well to check off the most "Care Points" I can. Some go strictly by the interview, and the questions they ask may be your only chance to score high. These are the points I super-imposed on the "Hit These Points." There are different sheets and different questions, Here are some of them:
What do you think you personally can bring to our facility?
Can you describe an effective manager or boss you have had?
What do want in a Nurse Manager's Character?
What are some aspects of Safe Care?
How can you deliver Cost Effective Care? How can you help us with cost control?
How do you feel about following rules you don't particularly agree with?
Do you understand what "Chain-of-Command" means?
What is one time during school or a previous job you have dealt with a difficult situation? How did you solve the problem?
How flexible are you with sudden schedule changes? ....With sudden assignment changes?
Do you think documentation is important? Are you comfortable with Computer Charting?
Could you tell me about a time when team work was essential to complete a task? What part did you play?
What do you know about our facility? What have you heard about our facility? What do you think about our facility?
Give me an example of a time you delegated a task during school, and how it went?
Are you comfortable with delegation of tasks? What do you think are some important issues surrounding delegation of tasks?
Catch 22 Questions:
When is a time you had to break policy or procedure to reach a positive outcome?
What would you do if you disagreed with a Physician's Order, and he wouldn't take your advice? What if it was Unsafe?
What would you do if you caught a colleagues Medication Error? What if it was yours, but didn't cause any adverse reaction to the patient?
What would you do if you walked in on a patient with a tray who began coughing loudly?
What would you do if you realized the next day, with the same patient, you forgot to chart an important treatment that was omited by accident?
What would you do if you caught a colleague sleeping in a room off the clock?
Always be ready to say, I would hate to have to, but I would have to abide by the policies and procedures of your facility, and begin the chain-of-command to address the issue. (regardless of how you would solve the problem in reality).
They might give you examples of scenarios, and ask you to place them in order by priority, a list of tasks- and ask which tasks can be delegated to other staff members, an order that has something "unsafe," or "missing," or might be correct. They may give you a dosage calculation, or maybe even a trick question- called "catch 22 questions" just to see how you can handle the pressure and difficulty (I love doing this!!! It reallly shows thinking process, and many that miss it- catch it, and correctly call the question!!(just as good).
I have even heard of a hiring Nurse Manager that would leave the room, call her phone, and see if the applicant would answer it: either way she would give them a hard time(just for a minute to see how they handled the pressure
Then explained what she was doing. I know that's CRAZY- just be ready for ANYTHING
VERY IMPORTANT QUESTION YOU WILL HEAR!!!!(Prepare for it)
Can you tell me about yourself? This can come in the form(s) of:
"Tell me a little about you." "How would you describe (your name) to me." "How do you think a colleage would describe you. "
Do Not Hesitate. Use filler words if you need to gather your thoughts ("Well, Let me see...", but an example: (Ex
"I am a new RN who is very eager to learn, interested in (Med Surg/Tele/Unit/ER/Etc.) at you facility which I think I can grow into a competent, long term, hopefully asset-employee."
Just keep it short(not asking for a biography here), keep it focused on your objective, and around 1-3 sentences.
Well there's some more tips for the Interview Phase. Just as I said, I want you as prepared as possible