It seems like on these days the more flustered and in a hurry you get, the more crap happens! I had a day like this recently, what should have been a 45 min med pass became a 2hr one due to everyone needing something or wanting to chat for several minutes. One lady had her channel on her TV in the 900s (didn't even know it went that high) and she wanted me to click through each channel one by one to find the one she was looking for. She didn't know what the number was, and was perfectly capable of using the ancient remote herself, but insisted I do it. GAH! Tomorrow is another day.