A family member was recently seen in an ER. One of her care providers introduced himself as a "med tech" and the family member asked "What does that mean?" and the response was " it is the same thing as a nurse". My family member went on to watch everything this person did while she was there, and saw vital signs, linen changes, positioning changes, paperwork, and things in the scope of a nurse assistant. This family member happened to know the difference, and we talked about this when she came home from the ER.
Is there a way to handle this, as I know this post is not the first one to discuss unlicensed assistive personnel representing themselves as nurses. The family member asked a nurse about it, and she just smiled and said that there was a difference and they did really need the help of med techs. (Which is nice, but doesn't solve the issue of representing oneself as a nurse when in fact they are not.) Should she mention this in the patient comment survey that she will most likely receive or not? Thoughts?