Preceptor From Hell-Need Advice

Nurses Relations

Published

I spent 12 hours with the preceptor from hell last week, and I'm dreading going back to work tomorrow.

A little background: I completed my 7th week of orientation at a new facility, having 3 years experience. I will be critical care float pool for a pediatric hospital, and am about halfway done with my orientation. I've had 10 preceptors so far with positive feedback from all of them, and am becoming increasingly confident in my transition from peds med surg to critical care. This patient was an intubated toddler, on propofol, with a planned extubation the next day. I was placed with this new preceptor because mine had a schedule change.

This shift did not start off positively. I approached my patient's room and the nurse at the desk introduced herself, I realized she was going to be my preceptor and introduced myself as well. I then peaked through the window into the room, and said, Well I am ready to start report, but I don't see the day nurse.” My preceptor snaps at me, clearly irritated, I'm the nurse. I came in at 3. You can come in at 3 and still work a night shift. It's called a double.” I'm a little taken aback, but just mumble okay great” and follow her into the room for report. I do tell her that I'm not very familiar with propofol, I had only been exposed to it twice on patients that were extubated quite early in the morning.

The shift continues, but does not go well. My preceptor criticizes my every move. How I put eye drops in, how I reposition the patient, how slow I complete oral cares, that I don't know how to bolus the propofol properly (I wasn't sure how to program the pump), etc. She would even pop her head into the room to chew me out for not charting something, when I was still in the middle of my charting.

She laughed at my questions when I dared ask them. She even gave me the wrong answer when I asked if a certain lab needed to be on ice (the policy said to put it on ice if it would not be run in 30 minutes. Turns out, they run ICU labs immediately and it does not need to be on ice, so I just did useless busy work).

She also let me know she was willing to throw me under the bus. She was describing how I would need to assist the patient during the xray, you need to watch that tube. Because they aren't watching it, and they are gonna say it's fine. But if it comes out, it won't be me that's in trouble. It will be you.” When Xray did come, she did not help me position the patient.

If this was the worst of it, I could handle that. But, she even found a way to criticize me for something that happened on a previous shift, while simultaneously making me paranoid that the whole unit hates me. In the middle of criticizing my charting, she says, people have been talking about you, you know. Last night, you know you shadowed the admit? Well, you said something to the family. You were supposed to be a fly on the wall, not saying or doing anything except maybe asking the nurse questions if they have time. You were way out of line. If that had been me, I would have thrown you out of the room and chewed you out. But (nurse's name)'s a newer nurse. She's not as salty as some of us. Yeah, I thought I'd let you know cause if it were me, and I did something wrong, I'd want to know.” Sadly, I know this means people have been talking about me, because she was not there that night. I also do not know what I may have said to the family, because nobody brought it up to me at the time.

I understand that ICU's are full of nurses with strong personalities” and that there may even be some hazing of new nurses. However, this seemed too aggressive for that. I have a meeting with my educator to discuss what happened, partially because I am nervous this nurse will report me for incompetence, and partially because I feel like I should report her for being so unprofessional.

Any advice would be appreciated!! I am very nervous to say something to management and have it come back to her, especially if people on the floor already have a low opinion of me. I've really liked this job so far, but now I'm dreading going back.

So as I understand it, the advice given in this thread consists of the following:

1)the preceptor is a bully and is creating a hostile work environment! Report her immediately to management and your nurse educator!

2)if you report this preceptor to the unit manager (probably her good friend) and the nurse educator (probably her best friend), you are screwed and might as well start looking for a new job pronto.

Good luck, OP! :D

Well thanks for the feedback everyone! I spoke with my clinical educator off the record, and went into everything that happened. With my permission, she will speak with this nurse's educators asking if she normally precepts and anonymously mentioning that her staff had a negative experience with her, and that she maybe isn't the best choice for precepting. My educator voiced sympathy for my experience, and did say she remembered this nurse from when she used to float to the unit, and recalled her being fairly rude on a regular basis. Luckily, I should not have her as a preceptor again. If I do get assigned to her, I plan to ask the charge nurse for a reassignment prior to the shift start. There's also a good chance I will not work very closely with her as float pool tends to be assigned down the less intense hallway.

By chance, my neighbor tonight was the nurse I would have shadowed for the admission last week, and she seemed appropriate throughout the shift. Whether that means she will only talk behind my back vs. to my face, I can't say.

How is that anonymous pry going to work? Does this nurse in question have that many preceptees that she won't know it came from you? And you trust this educator enough to be anonymous with your identity but not enough to temper one negative report out of 10 re your competence?

I'm a direct type and prefer to do my own non confrontational talking but I don't know that one shift would be enough to instigate it.

Specializes in CCU, SICU, CVSICU, Precepting & Teaching.
So as I understand it, the advice given in this thread consists of the following:

1)the preceptor is a bully and is creating a hostile work environment! Report her immediately to management and your nurse educator!

2)if you report this preceptor to the unit manager (probably her good friend) and the nurse educator (probably her best friend), you are screwed and might as well start looking for a new job pronto.

Good luck, OP! :D

Or a third option: Since the OP has only spent one day with this preceptor and doesn't know for sure whether she is a bully or simply someone having a very bad day, wait and see. Waiting until she's off orientation would be smartest.

I would have asked her what her problem is with me and why. She shouldn't be acting so rude to you, you're training! It sounds like she is trying to set you up for failure. I would go to your nurse manager and let her know everything, that way they can avoid placing you with her. This lateral violence eventually causes good nurses to quit/lose their jobs and it's not right!

Specializes in Case Managemenet.

Years ago I had an awful preceptor. She made my orientation last a couple weeks longer than was necessary. She was a backup preceptor, but when she found a "problem" with me, they kept me with her to see what would happen. As I was new and unwilling to ruffle feathers. I did not protest as I was sure things would not go my way. I completed the additional two weeks and she passed me with flying colors. I know it is annoying to have people who precept that are not equipped to do it. Actually, she became such a non-issue for me afterward. We worked different shifts on different days so I didn't ever give her report or see her. Sometimes sucking it up is the best answer. Ask her specific things you can do to improve. Put the burden of proof back on her. Your example of giving oral care too long. Did the patient suffer? Did the sats drop? Did you need to give more sedation? Was another patient neglected because you took so long? Did the parents complain? Did you hold up doctors doing rounds?

It is a sad thing that there are just horrible people out there. She sounds as though she was having a bad day working a double. Is she use to precepting? Everything takes longer when you are waiting on another to do it. Maybe she needed a bathroom break and you were doing oral care. I know I don't have much patience when I need to go.

Hope things are getting better. If you are still in orientation make sure you are asking your preceptor on a daily basis to let you know how you are doing so you don't compound any problems. I have found that sometimes listening to someone's complaints makes them less angry over time. Always insist on being told negative things in private and not where others can overhear it. Work on the "killing her with kindness". If she wants a rise out of you but does not get it the pursuit gets old fast.

Well there is always one little toxic turd in the bunch isn't there. I know you already spoke to your educator, if it were me and I only had to be with her once, I just would have said I prefer not to placed with her and lightly skim the why.

But, that does not mean you can't stand up for yourself. When I run into those types, I usually like to meet it head on, especially if I am new. In a non-defensive manner, I would say something like "I noticed you seem frustrated with me, I really want to do well here and get off on the right foot, do you mind going over with me what is causing the friction?". Now, in my head I am thinking stop being such a miserable human being and get the stick outta your behind but your new and you need to not become a target. This has worked for me all but one time, if it does not work, then I just deflect any negative comments, continue on with my life, and the offender usually gets bored. If it does work, I will even through in a little bit about how they have worked there for a long time and it would benefit me to hear about their expertise. I may not actually mean it at the time and I am guessing this isn't the popular action to take but it usually puts me on good terms with someone. I don't see this as letting someone walk all over me, I see it as saving myself future headaches and stress. Its no fun to bully someone who clearly isn't taking offense to it.

This. This worked for me in the past also. I always try to work out problems I may have with someone directly first before going above their head. Especially if it isn't someone you need to work closely with long term. Wouldnt be worth it to me, personally, to go to management about this. Also it's good practice with being assertive and problem-solving. :) all the best to the OP with her new position!

No one has time to deal with toxic, bullying behavior from coworkers. Being rotten and disgusting towards fellow staff is not cute nor should it be tolerated. We're all supposed to be grown people here.

No, the OP should not have to suck it up and just take it. And so what if she's not liked by others for standing up for herself? This is a job not a popularity contest. That preceptor was unprofessional and unhelpful. The OP will never learn this way...period.

I had a bad experience with another RN who just happened to work nights and she has been a nurse for a very long time, so she should know better.

This nurse decided that she could critisize me in front of all the other nurses one night over the staff assignment that night for the incoming shift, her shift. I let her rant because if I said anything I probably would have gotten fired. So, I waited until the next day and talked to her privately and told her that I did not like the way she spoke to me, I thought that it was very unprofessional and that I would appreciate it if she didnt speak to me like that again.

She did not take it well, even though I was respectful and calm. She said that it would never happen again and walked away in a huff.

Within about a month she was finally talking normally to me again. Im a firm believer in "teaching" people how to treat me, how will she know if I dont tell her? Shes been doing this for a while, its ingrained. If people let her get away with it, she will continue to do it!

I have seen new nurses take longterm staff into a private area and let them know that their behavior was unacceptable. They also inform them that they are willing to learn and be part of the team. The longterm staff may be upset for awhile, but the behavior stops. I had one person be very rude to me on several occasions when I started a job, but I said nothing and did not react (trying to be good). The behavior even interfered with patient care The individual did not speak to me for years, then started trying to be nice.

Also, there's people who are so task oriented that if you do something different from them or ask a question as to why they're doing a procedure a certain way, they get irritated. They can do their job, but don't make good teachers.

You got lucky! Nasty people are a gift. You are probably really busy right now, but use some of the free time you do have to study how to get along with difficult people. It can be done. Learn this now and and you will make the rest of your life easier! You can find a lot of info online.

Believe me, this is an incredible skill to master.

Now, for the super-rare people you just can't get to...DON'T ENGAGE.

I just don't understand why some of you feel that anyone who is "new" should put up with foul treatment from older staff members. Nursing as a profession is stressful enough for all sorts of other reasons. No one has time to deal with toxic, bullying behavior from coworkers. Being rotten and disgusting towards fellow staff is not cute nor should it be tolerated. We're all supposed to be grown people here.

As a preceptor, they are there to teach and/or lead by example and if not, get out. Some of these folks act like someone forced them to take on this role. If that was the case, please don't take it out on the preceptee. They've got problems at home, with their job or with life in general? Please don't take it out on the preceptee. They're not there to be their personal punching bag. They are there to earn a living just like them.

No, the OP should not have to suck it up and just take it. And so what if she's not liked by others for standing up for herself? This is a job not a popularity contest. That preceptor was unprofessional and unhelpful. The OP will never learn this way...period.

This is the best comment I've read. Thank you for your insight. In my opinion, being a student/new nurse is stressful enough, and then to have someone unwilling to help, telling you the wrong information (what was that about??), scaring you into making sure you don't screw up by saying "I'm not getting blamed for this"....sorry I don't care how tough a day you've just had, you've just passed that negativity and miserable attitude to another person who is there to HELP you and LEARN from you.

Im not saying jump down the preceptor's throat, but she definitely shouldn't smile in her face and act like a doormat to encourage this behavior. She should discuss with her directly about what her damage is, and how OP can help her cope in a productive way. Not sure why some of us believe hazing behavior is suddenly normalized in the nursing profession and part of the job. That's my perception of it.

I experienced similar behavior with one preceptor, but she actually hit me. I had to make a report with the DON, but she still continued to work there, then it made it even worse for me since she told all of her "friends" what I had done.

I experienced similar behavior with one preceptor, but she actually hit me. I had to make a report with the DON, but she still continued to work there, then it made it even worse for me since she told all of her "friends" what I had done.

You should have pressed charges for battery.

+ Add a Comment