Patient requests - page 4

We all know patients can be demanding. What's your "favorite" patient request? Mine, an iPhone charger...... Read More

  1. Visit  BuckyBadgerRN profile page
    2
    I just threw up a in my mouth a little. And it takes a LOT to turn my tummy!

    Quote from LCinTraining
    Some of these I don't think are too terribly unreasonable. I have snuck into the kitchen to "whip up something" for a patient. But we are a small facility. We can do that. We have a fund set aside just for making them feel more at home. So we've taken the patient from five states away and got banners from the favorite state university and hung in their rooms or purchased a cake so a patient could give his wife something for her birthday since they are in the hospital for extended stays and miss important family events. If it was an acute hospital, though, I could see this being problematic.

    The clinker for me was the patient that whined to the point of crying because I told her no when she asked me to pop her zits.
    lirpaloof77 and realmaninuniform like this.
  2. Visit  palmbeachRN profile page
    0
    I literally JUST had a patient ask me to do the same thing!!!!!!! I didn't go as far as you though.. I had to decline...
  3. Visit  palmbeachRN profile page
    0
    Quote from JBudd
    now now Trouble, don't you know the basics of nursing? It's wrapped up in the "3 Ps": PushingPills, PlumpingPillows and PleasingPhysciams.


    I had a pt in San Francisco ask if I could stop by an ATM on my way back in that night, and bring him some cash. Using his ATM card. I told him I would have to know his PIN for that! He was well known to me on that floor, with a chronic disease. He said "well I can trust YOU". Jeez.

    He wrote down the PIN, I ran across the street to our parking garage, got the money (2AM), and scribbled out the PIN. Ran back up, gave it to him with the scribbled note and he said "only you would do that" laughing about the scribble.
    I literally JUST had a patient ask me to do the same thing!!!!!!! About 4 hours ago! I didn't go as far as you though.. I had to decline...
  4. Visit  tewdles profile page
    0
    Quote from JBudd
    now now Trouble, don't you know the basics of nursing? It's wrapped up in the "3 Ps": PushingPills, PlumpingPillows and PleasingPhysciams.


    I had a pt in San Francisco ask if I could stop by an ATM on my way back in that night, and bring him some cash. Using his ATM card. I told him I would have to know his PIN for that! He was well known to me on that floor, with a chronic disease. He said "well I can trust YOU". Jeez.

    He wrote down the PIN, I ran across the street to our parking garage, got the money (2AM), and scribbled out the PIN. Ran back up, gave it to him with the scribbled note and he said "only you would do that" laughing about the scribble.
    This is not a good idea, you actually set yourself and your employer up for a potential lawsuit should that patient not been a nice guy.
  5. Visit  GitanoRN profile page
    1
    I recall many moons ago a pt. requesting me to join them in their shower.... however, the worst part was, that it was a male!!!
    Miss Lizzie likes this.
  6. Visit  LibraSunCNM profile page
    2
    I work on postpartum and we have a large population of observant orthodox Jewish patients. This means from sundown Friday to sundown Saturday the patients don't use electricity as a strict adherence to scriptural rules that one "rests" on the Sabbath. No phones, no turning on the light, no "work," etc. Some patients won't even tear the toilet paper off the roll and take a stack of sheets off before the Sabbath to be prepared. I'm used to requests to turn on the light, adjust the bed, etc., and have no problem with it. As an agnostic person I don't share their beliefs, but I understand them One Saturday morning as I made last rounds to say goodbye to my patients, one woman who was very sweet but was starting to push my buttons, handed me a tube of lip balm and said "Oh just one more thing could you put this on my lips because it's the Sabbath?" as she puckered her lips out. I probably looked at her like she was crazy (I didn't have time to control my facial expression) and just said, "No, sorry, I'm not going to do that, here let me squeeze it out for you onto your finger, mmmmkay bye!" and raced out of there. See that line, way back there? You crossed it.
    DizzyLizzyNurse and SCSTxRN like this.
  7. Visit  RNsRWe profile page
    6
    Quote from LilyRoseRN
    ....... handed me a tube of lip balm and said "Oh just one more thing could you put this on my lips because it's the Sabbath?" as she puckered her lips out.....
    Ok, I'M observant, but THIS is ridiculous. I mean.....no.
  8. Visit  RNsRWe profile page
    2
    Quote from rntj
    My favorite was the actively withdrawing ETOH pt who asked me if I would like to get in the bed and snuggle with him. Ah, that would be NOOOOO
    Ah, I see we've had the same patient!
  9. Visit  RNsRWe profile page
    7
    I think my most ridiculous request would have to be from a 22 yo A&Ox3 woman who wanted me to hold her hand until she fell asleep, because she had never slept alone before. Seems she used to sleep next to her mom, until she moved out and now sleeps with her boyfriend, so she CAN'T POSSIBLY sleep alone. But in the hospital, she knew she had to stay alone, but she could manage it if someone were to stay with her to hold her hand. And yes, she knew we were really busy, but THIS was IMPORTANT to her emotional well-being. SERIOUSLY?! I suggested she ask her mother or boyfriend to bring her in a doll. We're done now.

    Oh, and what was she in the hospital for in the first place? A headache. To treat with Dilaudid IV, no less. No trauma. No seizures. No CT problems, no....nothing. D/C to home the next day. Sure hope someone could explain THAT billing!
  10. Visit  sharpeimom profile page
    6
    Quote from RNsRWe
    Sure hope someone could explain THAT billing!

    Not a patient request, but too good not to share! Somewhere along the line, a billing coder either reversed numbers or something because we were notified in writing that my husband's visit to the dermatologist had been denied.

    He called and asked why. Some idiot clerk had mistakenly entered the code for
    DIAPER rash instead of unknown type rash! The rash was on his neck and not his
    ...oh well, you get the idea.
  11. Visit  RNsRWe profile page
    1
    Quote from sharpeimom
    Not a patient request, but too good not to share! Somewhere along the line, a billing coder either reversed numbers or something because we were notified in writing that my husband's visit to the dermatologist had been denied.

    He called and asked why. Some idiot clerk had mistakenly entered the code for
    DIAPER rash instead of unknown type rash! The rash was on his neck and not his
    ...oh well, you get the idea.
    rofl.....doncha just love it?? And to think someone had to actually put in WRITING that a grown man's diaper rash was not covered.....ya think someone would've picked up on it, right?
    sharpeimom likes this.
  12. Visit  sharpeimom profile page
    4
    It kinda makes you shake your head... and YES, he IS reliably potty trained!
    Miss Lizzie, Syrenia, P B and J, and 1 other like this.
  13. Visit  JDZ344 profile page
    3
    One of our staff always has an iPhone/Blackberry charger in their locker. I sometimes take mine on a night shift so I can charge it and play battery-draining apps on my break.

    I did once loan the charger to a patient, too. So maybe not an extreme request.

    My favourite request EVER was for candles. The lights were too bright, so they wanted them off, and candles lighted I told them it was a fire hazard.

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