My God, these family members!! - pg.12 | allnurses

My God, these family members!! - page 12

They are just killing me. Why is it that so many of them feel so entitled to sit in their aging parents rooms and just boss us nurses to HELL and back, while they sit there, fully able to do much of... Read More

  1. Visit  SchoolNurseBSN profile page
    3
    Quote from hekate
    i can't believe what i just read! are you guys going along with such insulting, inhuman directives?

    i would throw a fit!:angryfire

    why wouldn't it be known that nurses take a lunch break? are we robots? do we not qualify for the most basic human needs?!

    this is just wrong in so many ways!
    i very rarely take my breaks and it isn't normal- but to actually advertise to patients a culture of slavery for the nursing staff is intentionally belittling and encouraging abuse!
    that really made me sick!

    bless you! well said! we will always have demanding family members because people will push as far as they can if there is nobody (the facilty) to stop them.

    and it is absolutely absurd for anyone to hide the fact that the nurse is on a break (most likely with her phone ringing or someone coming in to ask a question). we are human and cannot be expected to take care of other people when our own basic needs are not met.

    the sad thing is....you can leave the hospital, but these problems seem to follow you. i am a school nurse and in 3 years - i have only taken an "official" lunch away from my desk maybe 5 times. and when i do - i will hear from a teacher "a parent was looking for you or a student had a papercut and you refused to see them." this, when they get 2 planning periods and an uninterrupted lunch. must be nice! they will even start yelling for me and knocking on the door if i am in the bathroom!
    Hekate, lindarn, and dhinson45 like this.
  2. Visit  psalm profile page
    3
    Quote from elthia
    There have been documented patient complaints, where pt family members came to the desk and asked for the nurse. They were told the nurse was at lunch. Instead of asking for someone else, or further assistance, the family member went back to the room, and the pt then had to wait until the nurse came back from lunch. One time it was for pain meds, the other time it was for difficulty breathing.

    Don't ask me why the families didn't ask for someone else...but this is the reason given to us why we were told we are no longer allowed to say the nurse is at lunch.

    The person at the desk should have asked if it was a problem that needed immediate attention! This is called team work. When one nurse leaves the floor for a meal, another is supposed to cover! It is not up to the family member to ask for someone else. Most hospitals have some kind of policy in place for when one is on a break so that these kinds of things are dealt with.

    I have encountered family member of a pt. who isn't mine asking a question in the hallway. I can do a quick check to see if it life-threatening, then tell them all I am not the nurse for this pt. but I will alert him/her to the situation. If it is for a PRN pain med, if I have the time, after I check with the nurse, I can help out and give it.
    lindarn, canoehead, and nursemike like this.
  3. Visit  Wade21 profile page
    1
    That's a thought! Though, I doubt the CEO is going to get the pt. a sugar free soft drink.
    lindarn likes this.
  4. Visit  nursemike profile page
    5
    Quote from psalm
    Don't forget to tell them you washed your hands, LOL!!!!!!!!

    Yeah...probably. But they might call less often if you leave them guessing.
    sevensonnets, TDCHIM, carolmaccas66, and 2 others like this.
  5. Visit  RN1982 profile page
    4
    And make sure you say "Is there anything else you need, I have the time."
  6. Visit  sparketteinok profile page
    2
    Quote from psalm
    Don't forget to tell them you washed your hands, LOL!!!!!!!!
    Yeah....I think I'd rather leave them guessing....
    sevensonnets and RN1982 like this.
  7. Visit  RN1982 profile page
    3
    Quote from sparketteinok
    Yeah....I think I'd rather leave them guessing....

    Let them play "Which bug is on the nurse's hands today?" Is it C-diff, MRSA, VRE or all of the above.
    sevensonnets, psalm, and lindarn like this.
  8. Visit  Blackcat99 profile page
    8
    I was bugged to death every 20 minutes by a family member's son who apparently expected me to call the doctor every 20 minutes over every little thing . I work 16 hour shifts every weekend. When my shift was over, I was so totally exhausted and burned out from dealing with this man. I was furious but I kept my mouth shut figuring he would report me to the day shift supervisor on Monday if I wasn't nice. The most shocking thing happened on Monday. Apparently, he went after the day shift nurse and bugged her to death too. However, she was so angry that she reported the man to the administrator. The administrator told the son that his behavior would not be tolerated and told him that if he didn't like the way his father was being treated that it would be best if he took his father elsewhere!!!!
    TDCHIM, carolmaccas66, squeakykitty, and 5 others like this.
  9. Visit  lindarn profile page
    1
    Quote from Blackcat99
    I was bugged to death every 20 minutes by a family member's son who apparently expected me to call the doctor every 20 minutes over every little thing . I work 16 hour shifts every weekend. When my shift was over, I was so totally exhausted and burned out from dealing with this man. I was furious but I kept my mouth shut figuring he would report me to the day shift supervisor on Monday if I wasn't nice. The most shocking thing happened on Monday. Apparently, he went after the day shift nurse and bugged her to death too. However, she was so angry that she reported the man to the administrator. The administrator told the son that his behavior would not be tolerated and told him that if he didn't like the way his father was being treated that it would be best if he took his father elsewhere!!!!

    AMEN!!!
    Lindarn, RN, BSN, CCRN
    Spokane, Washington
    BornHealer likes this.
  10. Visit  jacrabbitrn profile page
    5
    Is there anything we can do collectively to correct this problem and other problems that nurses are facing. I am so disapointed in how this career has turned out that I can't honestly recommend this path to others. I am also horrified by how the hospital is more concerned with customer satisfaction than patient safety
  11. Visit  canoehead profile page
    4
    Blackcat99-

    Tell the family straight up that although their concerns are taken seriously, if I pull the doc away from his other patients more than once a shift without something really rotten going on he gets a little cranky (and rightly so). So just hold on and make a list, and if he doesn't show up by mid shiftish I'll give him a call and go through ALL their concerns, and then we'll start a new list.

    Try calling the doc with a list of 6-7 issues, and they'll usually just laugh and go through it with you, knowing you've saved them a lot of nonsense calls. I think the family feels more organized and in control if we're not running to the phone every hour too- they feel like the nurses can handle the small stuff, and we're keeping them in the loop.
    LPNnowRN, old ICU nurse, jacrabbitrn, and 1 other like this.
  12. Visit  HippyGreenPeaceChick profile page
    2
    Quote from TurnLeftSide
    And make sure you say "Is there anything else you need, I have the time."

    Actually, I do say that routinely and I enjoy that opportunity to ask that. It really is a major part of what nursing is today. I say enjoy being nice, it reduces stress all around.

    Also I strongly say Never Unionize, Never Unionize. I saw someone disagree with me earlier on that. Its ok to disagree.
    3boysmom3 and lindarn like this.
  13. Visit  mcnasty profile page
    2
    "Miraculously, without us ever taking care of her, she managed to survive her admission and went back home."



    That is hilarious
    Altra and lindarn like this.


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