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This is a discussion on How much personal info do you share with pts? in Nurse Colleague / Patient Relations, part of General Nursing ... I am a second year RN student. I have had some really nosy, pushy patients the last couple of weeks...by blacksunflower Oct 2, '12I am a second year RN student. I have had some really nosy, pushy patients the last couple of weeks and it has made me wonder where to draw the therapeutic communication / your asking me too many personal questions line. I know as nurses we are supposed to have a therapeutic relationship with our patients, but at the same time are not supposed to get too close, or share too much with the pt. It seems like in order to have a therapeutic relationship with your pt that you need to be somewhat open with them. Where do you draw the line?
My instructors say that we should easily be able to sit down with the patient and interview them for our care plan. This includes their relationship status, if they are happy in the relationship, if they have kids, job status/ financial status, personal stressors and so on... These questions seem pretty personal to me, but I understand why I am supposed to ask them.
Well, lately my patients have been starting to ask me personal questions.I am talkative and outgoing, but usually prefer to keep to stick to topics like movies, weather, pets, and just small talk. I have never been comfortable discussing things like my relationship, kids, or what neighborhood I live in with people I don't know. Am i just too sensitive? are these normal things people talk about with strangers?
I am sort of torn because I feel like if I flat out refuse to tell them anything that they may not want to keep talking to me, and that is not fostering a good nurse patient relationship. But on the other hand I feel like the pt probably does not see anything wrong with asking me stuff since I was just interviewing them. So, how much do you share with your patients?
On another side note, what is a nice way to tell a patient that you don't want to answer their question if giving a vague answer and changing the subject does not work. For example, a patient asked me where I live the other day. I said "oh, not too far from here. Where do you live."
Pt- "I live on x st and w st. Where exactly do you live again?"
Me- "sort of by the west side, can I get you anything before I go to lunch"
pt- "no I don't need anything. Where exactly do you live, like what streets?"
I just excused myself at that point without answering. What would have been a good way to handle this?
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- Oct 2, '12 by *4!#6I share nothing. I lie and say I am married to any patient that asks, and if they ask me where my rings are, I tell them I don't wear them at work for infection risk. I also tell them I live in "the city."
I side-track the conversation if they ask me about religion or personal beliefs. For example, gay marriage was on the news the other day and my patient was asking me what I thought about it. I just said that there was a lot on the news about it etc etc etc.
I will converse with patients but I don't feel comfortable telling them about myself or my personal life. When I am at work, the focus is on them and well-being.
That patient asking you where you live is kind of creepy. I would have said "I don' feel comfortable sharing that information." and left it at that.
- Oct 2, '12 by AltraBe confident that these are indeed inappropriate questions, and there is absolutely no reason to answer them if you don't want to. Change the subject, give the patient a *look* ... the same half raised-eyebrow you would give anyone else engaging in socially inappropriate/awkward behavior, and move the conversation along.
- Oct 2, '12 by Aurora77I share what I'm comfortable sharing. I don't have a problem telling people I'm married, don't have kids, etc. I don't get in depth, but do find sharing a little bit about myself helps pts feel more comfortable. The questions you got are weird, though. I would never give out my street!
- Oct 2, '12 by MrChicagoRNYou deflected the question just fine, but they persisted. Final reply, "it doesn't really matter...we're not here to talk about me...now how many children did you say you had?"
- Oct 2, '12 by blacksunflowerThanks for all of the feedback. It's interesting to hear what other nurses share and don't share with patients. I am trying to figure out what i am comfortable sharing as I go along (but the street I live on will never be something I share!). I will work on being firm and putting my foot down next time someone gets that pushy. Thankfully most patients aren't that persistent.
- Oct 2, '12 by DizzyLizzyNurseYou have to decide what you are comfortable sharing. For me, it differs from patient to patient. I would never give out my address to a stranger. I just say I live in the city I live in. If they press for more, I tell them I'm not allowed to give out more information (what are they gonna do? Tell my manager that I refuse to tell them where I live?) I've had requests to friend patients on FB. I again tell them I am not allowed to.
However if a sweet LOL asks if I am married or have kids I have no problem telling them the truth. They are just making small talk and I like to talk while I'm working with patients. I think it makes them more comfortable with me. I just use my instinct.
- Oct 2, '12 by Nurse ABCMost of my patients are elderly and are interested in what area I live in, if I'm married, and how many kids I have and their ages which leads to a discussion of my age because they are shocked because I apparently don't look old enough to have kids as old as I do! I don't mind sharing that with them. I would never share my street address, financial status, or personal identifying info about my husband or kids. I've never had anyone even ask my last name. Also, if the patients were a lot younger I might not share as much. You could always ask why they are interested in which street you live on or whatever question they ask that's too personal. Maybe they knew someone from there and wanted to know if you knew them or maybe they are having relationship problems and want to know if you can relate. If you aren't comfortable answering just say sorry-you don't have time to talk about yourself or you could always say we aren't supposed to share personal info. Most people are just trying to be friendly.
- Oct 2, '12 by PennyWiseOther than CC numbers, address and birthdate.................I don't tell them a thing. It's none of their business.
- Oct 2, '12 by GeneralJinjurI care for psych patients and come from a family of cops. It pays not to be specific. I have an imaginary husband that I can refer to if I'm getting marriage proposals from pts.
That person was pushing limits and you did a good job of refusing to play.