State Calls Floor Nurse at Home?

Specialties Geriatric

Published

My facility recently had State in the building over a self-reportable incident. The nurse that was on duty at the time of the incident happened to be at home the day they came in. She said that "they" tried calling her several times but she didn't answer. I feel that it's not a good thing that State calls you at home. I haven't heard of such a thing until now. What are the implications? Have you had State call you at home? Outcome?

Calling a staff member at home is very common during a serious investigation. I always try it avoid it if possible and call the individual at work after I get their next work day schedule. CMS really puts pressure on the surveyors to get those interviews.

Specializes in LTC.

It was a serious issue: It was a fall with a fx that wasn't discovered until 3 days post fall.

Specializes in critical care, ER,ICU, CVSURG, CCU.

hey blugeegoo2, how are you doing?

they have called me at home, fortunately I had a good reputation with state surveyors, and they knew plan of correction would be done if warranted,

it does happen.

Specializes in Geriatrics.

I have taken phone calls at home form the state to clarify info for an investigation, since I work 11-7, and also have had the police visit me at home to ask about a resident that I had cared for, while doing an investigation ( nothing regarding me or the facility I worked for)

Yes, surveyors will call you at home. CMS requires us to interview all involved. And no, the DNS , Don cannot be the one to call. We are required to get direct interview information.

Yes, surveyors will call you at home. CMS requires us to interview all involved. And no, the DNS , Don cannot be the one to call. We are required to get direct interview information.[/quote

the only time i was in this position, the DNS called me told me who wanted to talk to me and handed the phone over to that person. i certainly wouldn't talk to any random person that called me at home. There is no way for me to truly know who they are.

I have received calls at home from State, though I knew beforehand that they would be calling and at what time, so it was not out of the blue. The particular case I am thinking of was an injury of unknown origin and they needed to know what specifically the resident had stated to me regarding it. Nothing came of it- I don't think we ever did determine exactly where the injury came from. It was less than five minutes and wound up being a nonevent.

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