Staff/Patient Ratio - 30 Patients per Nurse

Specialties Geriatric

Published

In my last job (which I quit due to inadequate staffing), I had 30 patients to take care of, 60 while the other nurse was at lunch. Our CNAs had 10 residents each, sometimes up to 20. The facility was a combination rehab/long-term-care facility. Approximately 1/3 of my residents were also Alzheimers and/or psychiatric residents. These residents required almost continual supervision. Even if I wanted to, there was no way I could do bedmaking, bedpans, etc. :uhoh21: Still, I did do these things when I had to - but that time cut into my required tasks as a nurse.

The third floor of this facility has 60 beds, usually full. Evening shift (3-11) has only TWO nurses - that means each nurse must care for THIRTY residents all by herself. At night there is only ONE nurse caring for all SIXTY residents.

The facility meets the hour/ratio requirements by hiring nurses in administrative positions - and counting any moving body with any type of direct care license (even if they aren't taking care of patients), making it seem like there are more nurses than there actually are. They count anyone licensed to do any type of direct care and who is in the building - regardless of the fact that some of those people are administrators, OT/PT/RT, or other staff that are not providing daily direct patient care.

It is logistically IMPOSSIBLE for one nurse to provide competent, adequate, thorough, and truly compassionate nursing care to 30 residents. You can come in early, leave late, skip all meals and breaks, and still not do the things you should be doing, still not give the care the residents deserve.

The formula used for nurse/patient ratios presents skewed results. Regulatory agencies should look directly at how many nurses are taking care of how many patients at any one time, not including staff that are not providing direct care at that time. I think New Hampshire's ratio is 3.7 hours, and HCFA says that a number below 3.5 hours is insufficient to provide adequate care. Cutting it close, aren't we? Recent recommondations are 4.1-4.6, I believe.

Nurses on that floor, with 30 residents each: pass medications, do wound assessment and care, do treatments, catheters, resident assessments, incoming lab/radiology/consult results, call physicians to relay information and request orders, take new orders, enact those orders, stock, receive pharmacy deliveries, assist residents with ADLs, pass meal trays, feed residents, deal with resident family needs, requests for various assistance by residents and/or other staff, and deal with physicians. They answer the phones, monitor, assist, and supervise CNAs, and do a myriad of other tasks and miscellaneous resident care including but not limited to assessment, monitoring meeting social needs, performing treatments, and providing emergency care.

There is no secretary, unit clerk, charge nurse, or other person to take care of phone calls/faxes/family/orders or the multitude of other tasks necessary behind the scenes (at the nurse's station). A nurse cannot be in the nurse's station, on the telephone, at a med cart, and in a resident room all at the same time!

And of course this doesn't include all of the paperwork and documentation due at the end of the shift. No wonder staff turn over is high and residents receive inadequate care (carefully covered up by administrators and statistics).

At the end of the day, it's the patient that receives inadequate care, it's the nurses that are exhausted, and it's the nurses license on the line should any legal liability result from the care she is unable to give due to inadequate staffing.

Let's see any of the "adminstrators" who are also nurses work the floor for a week and do everything that they continually remind us to do. They can't. Because it's impossible.

I know this for a fact. And I know for a fact that nurses and aides at that facility are signing off on care that they don't actually provide and tasks that they don't actually perform.

30 patients to one nurse is WAY TOO MANY. 20 patients to one nurse is still too many. Hear it from the front lines - in LTC facilities, nurses should have no more than 15 residents - and in hospitals, no more than 5.

Anyone who states otherwise has 1) never worked as a nurse or aide, 2) never been a resident or patient in an understaffed facility, and 3) is not living in reality.

Oh - one final thought. The third floor of that facility, with 60 beds, has only ONE complete set of vital sign equipment! That is ONE tympanogram, ONE oximeter, ONE working BP cuff, NO large or small cuffs, and few if any functioning stethoscopes. No pen lights for neuro checks. No sharps containers in rooms. Only one hand sanitizer dispenser on each hall. In other words, it's BYOE (bring your own equipment). A long list of problems that made it difficult if not impossible to provide good care...

Specializes in LTC, Hospice, Case Management.

Hi. Don't know that I have much to add to this topic and I do agree that there is a crisis in LTC, but it is not new. I started as a CNA in 1994, LPN by 1986 - worked all shifts - several years each, unit manager, staff development and currently an RN MDS co. These ratios have always been horrible. I was only 19 years old when I became an LPN and remember thinking that someone must have lost their mind to have me.. a 19 year old kid... in charge of 2 CNA's and 50 residents on 11-7 shift. My mother didn't think I could even take care of myself at that time[EVIL][/EVIL]. Unfortunately it really all goes back to the reimbursement level of our healthcare system, ie: medicare/medicaide. We are forced to take sicker and sicker residents that require very expensive medications and treatments and often we don't get fully reimbursed (thru the medicare PPS system). In my specific state, the state government spends more MEDICAID dollars per day on it's prisioners than it does on LTC reimbursement. Now that's pitiful! Also in my state, it is required that all LTC posts their daily staffing pattern in public view.. is it like this for all states? This only includes direct care staff, no managment nursing counted in this.

Also, in case some of you weren't aware, you can go to http://www.medicare.gov then find nursing home compare. From there you can find staffing ratios for all your local LTC and compare yourself with them... You can even compare to state and national averages.

And last but not least.. yes, nursing managment is often noted to be scrambling when state comes in and doing "things" they don't do everyday. This always got to me too, but now I do see the other side. It is really no different than any of you saying you can't always empty all the bedpans, do bedchanges and things like that because then you couldn't get your own job done. We all have a job to do and if we are doing someone else's job - than ours isn't getting done. We have many regulatory and coorporate obligations that we are required to meet (or else we won't have a job!). When state shows up, we have to refocus and prioritize too tho, just as you do when a resident falls and fractures hip right in the middle of medication pass and the med pass goes to the back burner for awhile. Really, I love the residents and wish I had more time for direct care... but direct care = late MDS's, which = no payment for the facility, which = very mad bosses, which = overtime (back to mad bosses), which = time away from my family, which = mad family... and now no one likes me :bluecry1: . Sorry, I'll help when I see it's H_ll day, but otherwise I can't.

Ok, guess I best be done now - didn't know I would get so carried away, sorry.

Yep, I've seen that list. Ours is posted in the basement where no one goes except employees. I was wondering what that was. There are people on that thing that don't even work there anymore. Stupid list. I always thought it looked pretty generous with the staffing. Figures it isn't worth a hill of beans. Another thing I noticed about the dumb thing.. I'm never on it. And I work ALL the dang time. I worked 117 hours in the last two weeks time. So figure that one out, cuz I can't. But if you go into the MAR it's got my initials all over it. I wonder how they would explain that to state?

Specializes in LTC, Hospice, Case Management.

Our list is kept right by the front door on a dry erase board. Our central supply gal updates every morning to include all scheduled hands on staff. Anyone body wanting to know, can asked to be introduced the staff the board indicates. We only use numbers, not staff names, but like I said - a visitor can easily verify if we have the posted number of staff available.

Specializes in EC, IMU, LTAC.

This is why I have sworn never to work in a nursing home ever again, and that I will only put my parents in one if their minds are so deteriorated that they won't realize that they're being neglected.

I worked as a CNA in a nursing home, and being ordered to lie about staffing to state was the straw on the camel's back.

I'm the night shift supervisor in a LTC facility, and I totally agree with the idea that such staffing ratios are ludicrous. My 7p-7a LPNs have between 30-56 residents a night. It makes it impossible to pass meds within the "window" that we are supposedly allowed. Factor in the CBGs, lab draws, etc and you have a mess. Think that's crazy? During the day there are 10 RNs to supervise the LPNs and CNAs and handle any emergencies with the 165 residents. During the 11-7 shift, I am the ONLY RN! I stay pretty busy, some nights it gets insane. Don't get me wrong, I love my job. I love staying busy. It's just that I think the ratios are out of control. Still, I feel like LTC is the place I was intended to be, and I can only pray that the ratios will improve in time, whether by state sanction or not.

I'm the night shift supervisor in a LTC facility, and I totally agree with the idea that such staffing ratios are ludicrous. My 7p-7a LPNs have between 30-56 residents a night. It makes it impossible to pass meds within the "window" that we are supposedly allowed. Factor in the CBGs, lab draws, etc and you have a mess. Think that's crazy? During the day there are 10 RNs to supervise the LPNs and CNAs and handle any emergencies with the 165 residents. During the 11-7 shift, I am the ONLY RN! I stay pretty busy, some nights it gets insane. Don't get me wrong, I love my job. I love staying busy. It's just that I think the ratios are out of control. Still, I feel like LTC is the place I was intended to be, and I can only pray that the ratios will improve in time, whether by state sanction or not.

Unfortunately, praying will not improve staffing ratios. Only definitive, strong nursing job actions, either with or without a union, involving the public, and pressuring the legislature, will ever change anything. That is the main problem with nursing. Only seeing the passive, weak,wishy washy, approach to a problem. We are not socialized to accept strong, unified, militant actions to solve our problems. It worked for California. Remember, nice guys finish last.

Lindarn, RN, BSN, CCRN

Spokane, Washington

Specializes in Psych, Med/Surg, LTC.
In my last job (which I quit due to inadequate staffing), I had 30 patients to take care of, 60 while the other nurse was at lunch. Our CNAs had 10 residents each, sometimes up to 20. The facility was a combination rehab/long-term-care facility. Approximately 1/3 of my residents were also Alzheimers and/or psychiatric residents. These residents required almost continual supervision. Even if I wanted to, there was no way I could do bedmaking, bedpans, etc. :uhoh21: Still, I did do these things when I had to - but that time cut into my required tasks as a nurse.

The third floor of this facility has 60 beds, usually full. Evening shift (3-11) has only TWO nurses - that means each nurse must care for THIRTY residents all by herself. At night there is only ONE nurse caring for all SIXTY residents.

The facility meets the hour/ratio requirements by hiring nurses in administrative positions - and counting any moving body with any type of direct care license (even if they aren't taking care of patients), making it seem like there are more nurses than there actually are. They count anyone licensed to do any type of direct care and who is in the building - regardless of the fact that some of those people are administrators, OT/PT/RT, or other staff that are not providing daily direct patient care.

It is logistically IMPOSSIBLE for one nurse to provide competent, adequate, thorough, and truly compassionate nursing care to 30 residents. You can come in early, leave late, skip all meals and breaks, and still not do the things you should be doing, still not give the care the residents deserve.

The formula used for nurse/patient ratios presents skewed results. Regulatory agencies should look directly at how many nurses are taking care of how many patients at any one time, not including staff that are not providing direct care at that time. I think New Hampshire's ratio is 3.7 hours, and HCFA says that a number below 3.5 hours is insufficient to provide adequate care. Cutting it close, aren't we? Recent recommondations are 4.1-4.6, I believe.

Nurses on that floor, with 30 residents each: pass medications, do wound assessment and care, do treatments, catheters, resident assessments, incoming lab/radiology/consult results, call physicians to relay information and request orders, take new orders, enact those orders, stock, receive pharmacy deliveries, assist residents with ADLs, pass meal trays, feed residents, deal with resident family needs, requests for various assistance by residents and/or other staff, and deal with physicians. They answer the phones, monitor, assist, and supervise CNAs, and do a myriad of other tasks and miscellaneous resident care including but not limited to assessment, monitoring meeting social needs, performing treatments, and providing emergency care.

There is no secretary, unit clerk, charge nurse, or other person to take care of phone calls/faxes/family/orders or the multitude of other tasks necessary behind the scenes (at the nurse's station). A nurse cannot be in the nurse's station, on the telephone, at a med cart, and in a resident room all at the same time!

And of course this doesn't include all of the paperwork and documentation due at the end of the shift. No wonder staff turn over is high and residents receive inadequate care (carefully covered up by administrators and statistics).

At the end of the day, it's the patient that receives inadequate care, it's the nurses that are exhausted, and it's the nurses license on the line should any legal liability result from the care she is unable to give due to inadequate staffing.

Let's see any of the "adminstrators" who are also nurses work the floor for a week and do everything that they continually remind us to do. They can't. Because it's impossible.

I know this for a fact. And I know for a fact that nurses and aides at that facility are signing off on care that they don't actually provide and tasks that they don't actually perform.

30 patients to one nurse is WAY TOO MANY. 20 patients to one nurse is still too many. Hear it from the front lines - in LTC facilities, nurses should have no more than 15 residents - and in hospitals, no more than 5.

Anyone who states otherwise has 1) never worked as a nurse or aide, 2) never been a resident or patient in an understaffed facility, and 3) is not living in reality.

Oh - one final thought. The third floor of that facility, with 60 beds, has only ONE complete set of vital sign equipment! That is ONE tympanogram, ONE oximeter, ONE working BP cuff, NO large or small cuffs, and few if any functioning stethoscopes. No pen lights for neuro checks. No sharps containers in rooms. Only one hand sanitizer dispenser on each hall. In other words, it's BYOE (bring your own equipment). A long list of problems that made it difficult if not impossible to provide good care...

That sounds just like my first job as a nurse. I was an LPN then and I liked working LTC as a CNA. I lasted a whole four months. I couldn't take the standard of care given. If nothing ever went wrong, it may be possible to get everything done and clock out on time, but you wouldn't get any breaks. And of course you get in trouble for OT. But how many days do you realistically have where a pt doesn't get sick, doesn't fall, get sent out, doesen't get a skin tear or bruise, a family doesn't make a huge fuss or have a pt pass away? I never had a shift that didn't have ATLEAST one of those things happen.

My quitting point was when the DON came to me and asked me if I minded working through my lunch break (I would be allowed the OT) b/c they were short nursing hours and if every nurse worked through their lunch that day they would have the minimumhours required. I did it, but not to help, only b/c I had to in order to get my work done, as usual.

Its just too many residents for one nurse. It would be a lot better if a treatment nurse was hired to do all the treatments for the whole facility. Even better to have a charge nurse or secretary at each nurses station to answer the phone and deal with paperwork. Atleast treatments would get done, and that would free up the other nurses a bit. I will never return to LTC unless things drastically change.

I'm scared!

I'm about to graduate from a LPN program and in this part of the country, the planets have to be aligned perfectly to get into acute care.(something they forgot to tell me when I was looking at the school....my fault for not checking myself). Anyways, I've decided to make the best of it, at least I'll learn time management while I"m working towards my RN (nothing against LPN's, I'm proud to be one in June..just not able to be a LPN in the area I really want). Now, after all these posts, I"m scared crapless about taking on a job in a LTC facility as a new grad. How the heck am I going to be able to handle this amount of pt's and give the proper care while dealing with my limitations as a new grad, learning the ropes.(because, as we all know, you learn the real procedures when you are out of school). Is this the way the majority is run??????? Is there anything positive???? How am I going to handle that many pt's?????? My utmost admiration to all of you that give the best care you can to all the people that most of society has forgotten. I only hope that I can be as good as everyone here.

Tail tucked between my legs, for when I thought LTC would be easy when I graduated.

Specializes in LTC, Hospice, Case Management.

It is a sad fact that LTC is historically understaffed (not by state or cooporation guidelines, but by common sense guidelines) and this seems to be a nation wide concern (at least for us nurses) I am only familiar with LTC so can not fairly compare LTC to acute, but we have a ridiculous amount of expectations from state/federal guidelines as well as cooporate policy. We are doomed to fail most days before we ever begin. But there are always those residents around, and as long as they around, I keep going back and banging my head trying to get it right. I'm one of the luckier ones compared to others here. I work for a fairly decent company and our staffing patterns are at least comparable to better facilities. And best of all I work on a skilled rehab unit. I am proud to say we sent 75% of our admits (to this unit) home last year. And to me that is the positive side of LTC. Despite all the difficulties, we made em better some in their 90's). They came in sick and helpless and went home happy and independent. Wow.. what a thrill to be part of that. That is what keeps me going back for more.

Specializes in CRNA, Finally retired.
Unfortunately, praying will not improve staffing ratios. Only definitive, strong nursing job actions, either with or without a union, involving the public, and pressuring the legislature, will ever change anything. That is the main problem with nursing. Only seeing the passive, weak,wishy washy, approach to a problem. We are not socialized to accept strong, unified, militant actions to solve our problems. It worked for California. Remember, nice guys finish last.

Lindarn, RN, BSN, CCRN

Spokane, Washington

Well said. I know that these folks are probably too tired to see outside of their little sphere of hell but it takes only one newspaper reporter with some investment in nursing home care to bring these atrocious practices to the public's attention.

Unfortunately, praying will not improve staffing ratios. Only definitive, strong nursing job actions, either with or without a union, involving the public, and pressuring the legislature, will ever change anything. That is the main problem with nursing. Only seeing the passive, weak,wishy washy, approach to a problem. We are not socialized to accept strong, unified, militant actions to solve our problems. It worked for California. Remember, nice guys finish last.

Lindarn, RN, BSN, CCRN

Spokane, Washington

Great response, and I completely agree. We are enabling this system by not demanding adequate staffing and by not taking strong actions against the current and unacceptable situation. I wrote to my state and national ombudsman, and am now going to write an article for the local newspapers (one of which did a glowing article about this same facility, all based on bs provided by the administrators). Nobody knows what goes on on the front lines but the patients and the nurses. It's our job to make what goes on public. No matter how much we care or struggle, the best thing we can do for our patients is to help change the system, not wear ourselves thin within in. If there any nurses in NH or elsewhere who would like to contribute their stories (anonomously or not), please e-mail me!

http://www.boston.com/news/local/rhode_island/articles/2006/05/02/testimony_begins_in_nursing_home_neglect_trial/

A nurse caring for 60 patients faces criminal neglect charges with a potential for up to three years in prison, based on the undocumented claims of a CNA also caring for 60 patients!

The administrator and nursing directors, who controlled the staffing levels that ultimately led to the tragedy? They face lesser charges!

I know with 30+ residents I can't assess all of them thoroughly in any one shift, much less multiple times. How many times have you had a resident developing symptoms of URI, diminished lung sounds, etc? In CHF, a death can occur in hours. Do you listen to all of your patient's lung sounds regularly? With so many patients, you simply can't!

In all likelihood this nurse may not even have known about the resident's respiratory distress until too late - or may have been busy with the multitude of other tasks she no doubt had - many of them urgent as well. When push comes to shove, everyone is going to cover their own ass - including aides, nurses, and administrators.

If it's not documented it didn't happen! But many times you can't complete thorough documentation until the very end or even AFTER your shift! Vital signs at our facility were turned in by CNA's at 10pm on the 3-11 shift. If an abnormality is not called to our attention by the aide or patient ...

NURSES,it's OUR licenses on the line and our very freedom on the line should something happen on our watch. I urge everyone to file written complaints/notices with their employers, ombudsman, and to contact local media to let them know the situations at their own workplaces.

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