Speaking native languages at work...

Nurses General Nursing

Published

A Sacramento hospital this week passed around a questionare to its nurses. Here is the question...

Diversity Council Needs You!

To give us input on the question of staff members using their native language(s) at work. We value your opinion. This survey will remain anomymous. Please respond and explain in full if possible.

...following was several blank lines to explain, essay type, how you felt about the issue.

In case you're wondering, here is my response:

________________

I was always taught that whispering in public was rude. It makes others around uncomfortable as to what is being discussed and is exclusive-not inclusive-- to others.

Speaking in a foreign language within earshot of patients, guests or co-workers who don't understand the dialect is the same as whispering. It alienates others and by its nature says "I'm speaking about something I don't want to share with you."

In our hospital's very diverse environment, we all need to be especially sensitive to the cultures and backgrounds of others. No matter which of the dozens of languages spoken at (our hospital) we may understand, professionalism requires we adhere to the language we all speak fluently-- the one we used during our license exams and that all hospital

documents are written in.

Thank-you for asking!

_________________

Should be good fodder for discussion here.

:roll

I agree with Mario - Please speak English! And I also agree that Americans (I don't know how well this applies to other countries and their languages) speak very poor English and have poor understanding of sentence structure, a deplorable command of the language itself, and an extremely limited vocabulary. That is why I agree with including an English class in nursing programs. My son once complained about the need to take college English when he was striving for a computer degree. I said, "Well, it *IS* your native language and it would be wonderful if you knew how to speak it intelligently!":)

Specializes in Hemodialysis, Home Health.

Just a little bit of different perspective here... want to play devil's advocate for a minute...(although I agree with most of what has been said, especially around the patients and when discussing nursing assigments, etc.)

BUT... imagine yourselves working in France, Germany..wherever, for whatever reason.

You also happen to have several other nurses there from America. Would it not be the most natural thing in the world for you to "automatically" speak your native tongue with your fellow US nurses? And on breaks? Would you REALLY speak German or French with your US buddies? Must we always assume someone is talking about us when speaking another language? Why are we so paranoid?

In Europe it is so common to hear other languages spoken at all times in the working environment and no one takes offense...

They would never attempt to control your choice of conversational language in Germany if you happened to be from France, the US or wherever. When dicussing patient issues in the presence of a patient, yes.. otherwise no. Can't help but think it's rude and arrogant of US to expect others to ALWAYS speak OUR language at ALL times ! We have no right controlling anyone's choice of speaking their native tongue.. I feel it's wrong to do so. (again, I'm referring to personal conversations... which DO happen and should be allowed to happen even at work).

Put the shoe on the other foot and just TRY to imagine yourself in a foreign country surrounded by a foreign language you had learned just to work there. Then finding yourself amongst "buddies" from the good ol' US ! I can't believe you'd never be speaking english with them at work...it would be the natural thing to do. Sure.. be concientious when discussing nursing issues with coworkers and make an effort to not appear to be alienating or "rude"... but don't tell me what language I'm allowed to speak or when... hey.. this IS America and part of its greatness is freedom of choice and freedom of speech.. in WHATEVER language!

Just food for thought...I'm ready for the darts...

:chuckle

LOL! reminds me of when I was a student nurse in Sydney. I trained at a big hospital and in on of the wards we had a large group of girl from Hong Kong who gave handover in Chinese! But they then gave it to me in English, it was better that they give it in Chinese because it ment that they all knew what they were talking about and as I got it in English I knew what was going on. It never bothered me any.

BTW, 'Strailin ( Australian) can be daunting to learn too!

No darts here, jnette. Excellent point.

Specializes in Hemodialysis, Home Health.

Whew ! Thanx, Vegas ! :)

Guess because I've "been there", it allows me to take a more objective view. We in America tend to look at things through our own eyes only, and forget that there is a whole WORLD out there.

WE are not the WORLD. It sometimes helps to put on a different set of glasses and see things from another perspective, not just our own. To just "turn the situation around" and put yourself INTO that situation. Then to be totally HONEST about how you would act, respond, etc.

That's all I was trying to say here.

I'll keep my armour on awhile longer yet, though ! :D

If I got up the moxy to move to Norway, you bet your sweet bippie I'd be learning Norwegian and would be comfortable with it when I got there.

Now, if I'm on the nursing floor speaking my Norwegian, and I hear another new nurse speaking my native tongue, English, OF COURSE I'd automatically gravitate to that person and have a lively conversation! To think otherwise is silly. Of course we should be mindful of others while we are doing this. But to say it's rude, no, if you were in the reverse situation, you'd find yourself doing the exact same thing.

Originally posted by jnette

Just a little bit of different perspective here... want to play devil's advocate for a minute...(although I agree with most of what has been said, especially around the patients and when discussing nursing assigments, etc.)

BUT... imagine yourselves working in France, Germany..wherever, for whatever reason.

You also happen to have several other nurses there from America. Would it not be the most natural thing in the world for you to "automatically" speak your native tongue with your fellow US nurses? And on breaks? Would you REALLY speak German or French with your US buddies? Must we always assume someone is talking about us when speaking another language? Why are we so paranoid?

In Europe it is so common to hear other languages spoken at all times in the working environment and no one takes offense...

They would never attempt to control your choice of conversational language in Germany if you happened to be from France, the US or wherever. When dicussing patient issues in the presence of a patient, yes.. otherwise no. Can't help but think it's rude and arrogant of US to expect others to ALWAYS speak OUR language at ALL times ! We have no right controlling anyone's choice of speaking their native tongue.. I feel it's wrong to do so. (again, I'm referring to personal conversations... which DO happen and should be allowed to happen even at work).

Put the shoe on the other foot and just TRY to imagine yourself in a foreign country surrounded by a foreign language you had learned just to work there. Then finding yourself amongst "buddies" from the good ol' US ! I can't believe you'd never be speaking english with them at work...it would be the natural thing to do. Sure.. be concientious when discussing nursing issues with coworkers and make an effort to not appear to be alienating or "rude"... but don't tell me what language I'm allowed to speak or when... hey.. this IS America and part of its greatness is freedom of choice and freedom of speech.. in WHATEVER language!

Just food for thought...I'm ready for the darts...

:chuckle

No darts from me either. I agree 100%

Jnette, I completely understand your meaning.

Having lived in France, it was not easy for me to speak French ALL the time, especially since I was with several Americans. However, if a French person was present with us who didn't understand English, I would always speak in French.

Common courtesy rules!

Specializes in Hemodialysis, Home Health.

You got it, Girl ! I'd venture to say none of us speak Phillipino, but I would certainly understand their need to relate to each other and speak with oneanother in their mother tongue.. I would not be offended by this at all ! Unless, of course, I was the ONLY one not speaking their language and we were all socializing or working together on a common goal or project. Then I would expect to be included. But if I had others around me who spoke english, their speaking their language is fine with me!

Perhaps a 'Merkin' phrasebook could be produced, with tricky words like "Nucular" and "Potatoe" .........Just kidding!

Jnette....Yeah...I see your point of view. I'll keep this in mind. Thanks!

Vegas...Yes, I probably would gravitate to the English speaking people if I was in a foreign country.

I may be wrong here, but I thought most countries acknowledge English as a "world" language? Also, I think sometimes (not always) it has nothing to do with comfort, it has to do with an advantage of others not understanding something the speaker DOES NOT WANT understood.

Either way, I'm only annoyed when I feel the topic involves me, for example I'm questioned about something at work then the same person starts speaking in a native language to someone across the room, still reviewing the chart, med, etc with me and the answer is obviously about "my" topic, because I'm asked more questions.

Or how many of you have ever mistakenly pissed of an order taker at a restaurant (Mexican, Chinese, Ethiopian, etc.), because you ordered a menu item and they mistakingly ordered something different - because they didn't understand you. No matter how many times you "confirmed" the order, it was still wrong and you can tell they are upset and talking about you...BAD! (hahahaha).

Sometimes for peace sakes I just say its my fault and try a new dish.

If I worked in France I would speak French. If I worked with 3 Americans and one French nurse and the French nurse was standing there I would speak FRENCH.

I would only speak ENGLISH if I was in the company of my fellow Americans.

It is RUDE and CLASSLESS to do otherwise.

Cherry

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