In high school my marching band got to march at Disney World. We got the whole speech about being in character in the park. And now I've officially gotten it at work (I didn't even hear that Disney bought us out!!)
Please remember that when you are in any public area of our hospital... you are "on stage"....
I don't mind being friendly, but don't call it being "on stage." There comes a point where the customer service just crosses a line. This has crossed the line and gone so far that it can't even see the line anymore.
May not get respect as a professional nurse, but hey, maybe now I can get respected as a professional actor!