Just wanted to say, I thank you for what you do. Even though I think that sometimes you have no idea what I do, I.....in the same sense, don't understand exactly what hurdles you are up against. So, if I ever anger you, or offend you, I don't mean to. It's just I'm frustrated as much as you. Could you please just understand that when you call for report, it's possible that I can't answer that phone call at that given time? I'm in the middle of trying to stablize my pt who won't quit going into V-Tach? Or, I could be in the middle of explaining that all the treatment we are trying to do is not working on this CHF pt to the family? I'm not against you. I'm in this business for the same reasons you are. Because I want to help people. What I do is just as important as what you do. And, I must say, I don't think I could do your job. You are exposed to many things unbecoming that I am not. And for that, I respect you. But, could you please try to understand that I'm not avoiding your phone call? I'm just busy trying to make sure that my pt won't code while I'm trying to take report from you. Thanks for listening.
Jul 15, '08
by MassED, BSN
Quote from Nightcrawler
I want to take my own report, because I want to be able to ask my own questions and get a true idea of what is coming. It is the same reason that I don't want to take report from some nurse that has never assessed the patient and is just giving report from the ER charge sheet. I could get information that way myself. The idea behind calling personal report is just that- that the person taking care of the patient in one department speak to the person that will be taking care of them in the next. If the nurse on the floor is too busy to take report- they are probably too busy to take the patient right that minute too
Sorry- don't mean to be snippy- can you tell that this is one of my pet peeves?
but what I mean is to keep the flow going, help your fellow nurse out - I take report from EMS on a patient who won't be mine, but I do the triage and VS to get one portion out of the way. You always go in there to assess them anyway as the primary. Getting report from another floor is just an overview anyway - it shouldn't hold things up to get a one to one report. Besides, when the ER calls, that nurse likely just assumed care and doesn't know jack about that person (like at shift change) - so what, then. That's not helping you out, because they're reading from the previous shift report and we don't have time to review everything. It IS just best to have someone take report (if they'd be so helpful) when your hands are full and you'll get a better idea when they get to the floor..... it's one of my pet peeves, too, to hear "she's on a break, or eating" meanwhile I'm digesting my spine from my own hunger - we don't get breaks (EVER) and to use that as an excuse is unacceptable - there is always a nurse covering so that one is able to take a break who can take report. At least that's how it should be, legally....
Last edit by MassED on Jul 15, '08