Clients? - page 2

Just curious, why do nurses refer to patients as clients? I'd never heard this until I got into nursing.... Read More

  1. by   ERNurse752
    "Clients" was big when I was in school. I don't hear it in the real world though. Never liked it...I'm an old-school "patients" person.
  2. by   jnette
    Yep.. almost ALl my nursing books used that term. I hated it then, and still do.

    I won't use it. Period. :stone
  3. by   tommycher
    We were taught to refer to them as "clients" when I started school. Then right before I graduated, it was ruled that we were once again able to refer to our patients as "patients". But, the instructors had been so indoctrinated to the term "clients" that they did not change, but could no longer correct us. I was glad, personally. If my name is not hanging on a door, and my name is not on the check they write, then they are not what I consider my "client". I am a nurse, not an attorney.
  4. by   begalli
    Maybe whoever thought of this great idea likened nurses to professionals like stock brokers or accounts or, eh...hair dressers or *car mechanics?? Maybe using the word "client" will bring us closer to being recognized as professionals?? :stone ?

    Let 'em call 'em what they want, but my patient's are my patient's.

    I don't know what makes me think of this, but the thing I don't mind doing that I guess could be considered politically correct is when referring to adult "diapers." I hate that word for adults and I have NO problems calling them "briefs."



    *FYI - If ya'll haven't heard our CA govenator wants to get rid of excess "Boards" in the state of CA. The BON is one. He wants to lump it together with the Board that watches over and licenses' car mechanics!!
    Last edit by begalli on Jan 31, '05
  5. by   lapappey
    I call them "patients", my school calls them "clients". As for "residents" in LTC facilities, every time I see that on this board I think for a couple seconds people are talking about MD's :chuckle.
  6. by   ZZTopRN
    Quote from bryanboling5
    Just curious, why do nurses refer to patients as clients? I'd never heard this until I got into nursing.
    Don't you know? This is politically correct and fits in with our past profession as medicine which is now an industry.
  7. by   ZZTopRN
    Quote from Marie_LPN
    i don't hear the word "client" at work at all.
    Hey Marie: Nothing to do with clients, but just love your quips. Keep them coming.

    mv
  8. by   FZ1Tom
    I work with MR/DD individuals, er clients I mean........

    I don't care for the term either. I realize you have to say SOMETHING to describe who or what you're working for, but they're human beings too. Most of the official (state and agency legalese) paperwork I've seen refers to clients as "persons served" (awkward, huh?) or "consumers" (never could quite figure that one out), other terms are of course "residents" (IMO appropriate for someone living in a group home and "individuals" (again, IMO appropriate for someone living in a supported living home, which is where I work)

    Despite the fact that political correctness runs rampant in LTC and mental health care, I think the more important thing is that you treat the people you work with in a respectful and sincere manner befitting their age and do your job well. The rest'll take care if itself.

    Tom
  9. by   LPN1974
    I also work in MR/DDS and we have gone from "residents" to "clients" to "individuals" to "person served".
    I always thought residents sounded best, but who am I?
    I just work there.

    I am waiting on the next change tho...wonder what it will be next.....?
  10. by   DDRN4me
    It depends on the setting...in school they are just my "kids", as are my PDN patients....but for some reason (conditioning, i suppose) my hh visits are to clients????? i definitely prefer patients...just as i prefer to be called a Nurse!! (not a "member of the healthcare management team!)
  11. by   acutecarenp
    Quote from mgallant
    It depends on the setting...in school they are just my "kids", as are my PDN patients....but for some reason (conditioning, i suppose) my hh visits are to clients????? i definitely prefer patients...just as i prefer to be called a Nurse!! (not a "member of the healthcare management team!)
    Hmmm...
    I am sitting here thinking that if I had the misfortune to be at the hospital as a patient, I think I would rather be referred to as....a patient.
    Just as...when I go to my accountant, I would be a little concerned about his ability to do my taxes if he referred to me as a patient!
  12. by   JVanRN
    The word "Client" kind of reminds me of an instructor that would not let us use the word "diapers" when refering to adult diapers...we had to say "briefs" or "Incontinet briefs".I understand the rationale behind it (trying to maintain the dignity of an adult)but most of the time when I said "brief" I just got a strange look usually followed by "Umm...I wear diapers"....So instead of "diaper" I'll just say "Depends" but I still say patient (for adults) for babies I just say "my babies" or the infants' name if I'm talking to parents or doctor. I think some of the euphamisms we have to use are stupid...I've never seen anyone get that offended by the term patient as long as you treat them as an individual person and not an object.
  13. by   Gompers
    Quote from lapappey
    As for "residents" in LTC facilities, every time I see that on this board I think for a couple seconds people are talking about MD's :chuckle.
    Me too!!!!!!!

    Called them our "clients" in school and never got used to it.

    Now I work in NICU, so we just call them our "babies" instead. Don't think I've used the word "patient" in a long time.

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